This location is permanently closed as of December 13, 2021.
john lim-gmail
My wife went in for takeout. Was told this Sam Woo would be closing at the end of 2021 and be replaced by another restaurant. I was very disappointed. I have been going to this restaurant for over 3 decades. Perhaps that's why the workers are not very happy. I will miss their delicious food.
Roberto Valdes
Great food!! Great service! The duck was outstanding.
Pat Karman
Love their dimsum! We have tried a variety of other dishes which were all delicious. Good service, friendly people. Great job.
Scott Irwin
Good place to get Chinese food. Clean restaurant with friendly staff. Dine in, take out, and delivery.
Joanne Phan
Great food, fast service.
Sarah Tran
Food is amazing. Peking duck is immaculate here. I came here strictly for Peking duck. They cut it up for you in generous pieces and separate the bones (still has meat and also given to you).Needs more staff though, the employees on shift are working too hard to make up for lack of employees. Poor lady working in the kitchen had to come out to take our order and then go back in to prepare it. There were only 2 - 3 people working in the dining room
Destination212288
I don't understand, how people recommend this place for your hard earned money. The worst dimsum I've had in my life.
Nick Rojas
I am not exaggerating in this post. This is my first and will probably be my only official review of a restaurant ever, so listen close. The service was absolutely disgraceful. The waiters were rude to a degree I did not think possible. Unwillingness to follow instructions, fighting the customer on decisions, and complaining, etc. They even purposely soiled (out of spite) a nice jacket that I had to pick up for my friend that had left it there... with chili oil. I have never and most likely will never experience customer service like this. Truly bottom tier. Food was disappointingly good, considering the tense atmosphere from the staff. Only good moments was when we were left to our vices. If not for the staff, I would've given four stars, as the food was quite delicious (though the Peking Duck was substandard and soggy). I have never experienced difficulty with customer service, as I am not a difficult customer, despite what this review may reflect. The service was so bad that I went out of my way to write this review when I really should just move on and recover my mental, but it shook me to my core. 0/5 if I could.
Scott Rustenhaven
I wish there were a way to give no stars. My review here has nothing to do with the food and EVERYTHING to do with the service. Throughout the meal, the service was OK, nothing great but OK. The food was OK but at the end, I was given a bill and while we had spent about $50 and included a smaller tip to reflect the service given there was still a tip. The waitress/owner?, came out and demanded I change the tip. Yelled at me to do so even, when I failed to do so and left I left my jacket inside. Upon returning to get it, they had poured chili oil all over the jacket. This whole place is someplace that should be avoided at all costs. I'll NEVER return and recommend that no one else does either. Behavior and service like that should be reflected in peoples' business. They should make way for another business that can treat customers even just average.
Went to dim sum here with a friend. The menu selections were numerous and the staff was very friendly.
Sean Lee
Great meat at great price
Justin Cortez
Didn't really know what to expect when we read all of the bad reviews about service here. Turns out we should have just expected exactly that. The hostess was rude upon arrival and even dropped our check in the middle of the table while we were still waiting for food.
Liz Phair
Bad attitude and small plates is what you will find out when you arrive here. The short waiter/ owners son acts like he's the king of the world. The older lady isn't any better either. Told her a dish name and she screams out.. hey read menu for me! Wow I get it now they don't care about service.They just want your money.
Max Pan
The great Sam Woo has fallen victim of Covid 19 and lost its glorious day of long waiting line and eager customers. It is now barely filled at peak lunch hour. Guess what, the poor food quality is actually to be blamed as the real reason that a 2 star rating is given here. Sam Woo simply needs to step up on its food quality to restore its past reputation as one of the best choice of Chinese food in OC. Otherwise it is a death spiral as I can tell......
This location is permanently closed as of December 13, 2021.
My wife went in for takeout. Was told this Sam Woo would be closing at the end of 2021 and be replaced by another restaurant. I was very disappointed. I have been going to this restaurant for over 3 decades. Perhaps that's why the workers are not very happy. I will miss their delicious food.
Great food!! Great service! The duck was outstanding.
Love their dimsum! We have tried a variety of other dishes which were all delicious. Good service, friendly people. Great job.
Good place to get Chinese food. Clean restaurant with friendly staff. Dine in, take out, and delivery.
Great food, fast service.
Food is amazing. Peking duck is immaculate here. I came here strictly for Peking duck. They cut it up for you in generous pieces and separate the bones (still has meat and also given to you).Needs more staff though, the employees on shift are working too hard to make up for lack of employees. Poor lady working in the kitchen had to come out to take our order and then go back in to prepare it. There were only 2 - 3 people working in the dining room
I don't understand, how people recommend this place for your hard earned money. The worst dimsum I've had in my life.
I am not exaggerating in this post. This is my first and will probably be my only official review of a restaurant ever, so listen close. The service was absolutely disgraceful. The waiters were rude to a degree I did not think possible. Unwillingness to follow instructions, fighting the customer on decisions, and complaining, etc. They even purposely soiled (out of spite) a nice jacket that I had to pick up for my friend that had left it there... with chili oil. I have never and most likely will never experience customer service like this. Truly bottom tier. Food was disappointingly good, considering the tense atmosphere from the staff. Only good moments was when we were left to our vices. If not for the staff, I would've given four stars, as the food was quite delicious (though the Peking Duck was substandard and soggy). I have never experienced difficulty with customer service, as I am not a difficult customer, despite what this review may reflect. The service was so bad that I went out of my way to write this review when I really should just move on and recover my mental, but it shook me to my core. 0/5 if I could.
I wish there were a way to give no stars. My review here has nothing to do with the food and EVERYTHING to do with the service. Throughout the meal, the service was OK, nothing great but OK. The food was OK but at the end, I was given a bill and while we had spent about $50 and included a smaller tip to reflect the service given there was still a tip. The waitress/owner?, came out and demanded I change the tip. Yelled at me to do so even, when I failed to do so and left I left my jacket inside. Upon returning to get it, they had poured chili oil all over the jacket. This whole place is someplace that should be avoided at all costs. I'll NEVER return and recommend that no one else does either. Behavior and service like that should be reflected in peoples' business. They should make way for another business that can treat customers even just average.
Restaurantji Recommends
Went to dim sum here with a friend. The menu selections were numerous and the staff was very friendly.
Great meat at great price
Didn't really know what to expect when we read all of the bad reviews about service here. Turns out we should have just expected exactly that. The hostess was rude upon arrival and even dropped our check in the middle of the table while we were still waiting for food.
Bad attitude and small plates is what you will find out when you arrive here. The short waiter/ owners son acts like he's the king of the world. The older lady isn't any better either. Told her a dish name and she screams out.. hey read menu for me! Wow I get it now they don't care about service.They just want your money.
The great Sam Woo has fallen victim of Covid 19 and lost its glorious day of long waiting line and eager customers. It is now barely filled at peak lunch hour. Guess what, the poor food quality is actually to be blamed as the real reason that a 2 star rating is given here. Sam Woo simply needs to step up on its food quality to restore its past reputation as one of the best choice of Chinese food in OC. Otherwise it is a death spiral as I can tell......
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