Updating my review because they have implemented a new policy that makes it so I am unable to order my drink without walking into the store. I was in the drive thru today because everyone in the car was unable to go into the store ourselves. The driver is not able to walk for 5 feet or more without difficulty and I have difficulty when I have to be around the amount of noise and number of people within a shop. So we tried to order our drinks from the drive thru and were told that we are not allowed to order iced tea lattes from the drive thru and would have to walk in to place this order. When I asked if this was a store or chain policy I was informed that it is a store policy to not allow iced tea lattes from the drive thru. I just wish they had offered to work with us by either requesting we park and sending someone out with the order, offered a cup with ice, or just allowed me to order it as we then had to wait in line for an additional 8-10 minutes to receive our drinks and I have been previously told that it takes 5 minutes to steep these drinks. Very upset that this location insists on all customers to be on the same ability level as its workers.
Atmosphere: 3
Food: 2
Service: 1
JA Nu
Great everyone here.
Atmosphere: 5
Food: 5
Service: 5
Jillian Schmidt
Don’t come here unless u have time to wait in line for an hour
Rodney
Latte and a grilled cheese! 😋
Atmosphere: 5
Food: 5
Service: 5
Demyana Kamel
I love Starbucks, this one is very close to my house and they have indoors and outdoors also drive through.
Atmosphere: 5
Food: 5
Service: 5
Sara noh
Bad service and the coffee wasn’t even good. It’s half way full. Our drinks came out way after other people who were behind me. I asked for something and the barista said just a minute and she just too off.
Atmosphere: 1
Food: 1
Service: 1
Artur Shein
If you want milk instead of coffee, then this is the place for you. I ordered coffee with light ice, and got half a glass of ice. At my request to make coffee again, one of the employees poured half a glass of ice and filled the missing volume with milk... I’ve never had worse coffee in my life
Service: 1
Abdull Tarzi
This is good Star Bucks. There is good food drinks. The coffee and tea are best in any place in world. Abdull Tarzi
Atmosphere: 5
Food: 5
Service: 5
J R
Always very loud with three big speakers in a very small area, and always very cold. The music volume is supposedly to keep the employees entertained, rather than for customers.
Atmosphere: 1
Food: 3
Service: 2
Sandra Andonie
Starbucks is not the same. To use a restroom you need to purchase something that's their policy on top their coffee prices are over rated. I was so disappointed . My favorite place now is Peet's Coffee excellent customer service, great coffee on top Organic, what else could you asked! And you can use the Restrooms anytime, this is what I call great customer service! Excellent job Peet's Coffee! Continuing doing the great job Peet's!🫶
There are no greetings, nor any acknowledgment of customers; never inquiries about the reasons for our waiting or standing and questions cannot be posed while they are merely engaged in casual conversation in between them.
Visits to this location every weekend have become increasingly disappointing. SB is no longer what it used to be.
- A loyal customer
CoastToCoast Equity
Manager has attitude problem. No wonder Starbucks had to close many locations down.
Atmosphere: 1
Food: 5
Service: 5
JAX MELLEMA
I had a business meeting there good place for it
Atmosphere: 4
Food: 4
Service: 5
Mac Alan
I'm not one to leave an awful review but in this instance it is required. Place the mobile order at 3:05 p.m. and after standing there watching my drink get started and then sat down by one person and subsequently picked up looked at and put down by two more people and then finally made 12 minutes later when there was literally basically no customers in line and 3 to 4x more employees behind the counter then customers waiting I finally get my drink 12 minutes later only to receive the worst Starbucks drink I've ever had in my entire life. I mean the color was dark brown because it was almost all espresso it seems. Had I not wasted almost my entire 15 min break at work waiting I would have immediately upon tasting exited my vehicle & walked back inside to demand a refund or someone who knew what they were doing remake my drink. It was just sloppy all around. Reply return to this location and my experience is completely different I have a 100 percent re-evaluate my review but otherwise it stands
Food: 1
Service: 1
lia lia
Staff are rude and did not provide kind customer service. Music is loud and obnoxious. Will not be returning.
Updating my review because they have implemented a new policy that makes it so I am unable to order my drink without walking into the store. I was in the drive thru today because everyone in the car was unable to go into the store ourselves. The driver is not able to walk for 5 feet or more without difficulty and I have difficulty when I have to be around the amount of noise and number of people within a shop. So we tried to order our drinks from the drive thru and were told that we are not allowed to order iced tea lattes from the drive thru and would have to walk in to place this order. When I asked if this was a store or chain policy I was informed that it is a store policy to not allow iced tea lattes from the drive thru. I just wish they had offered to work with us by either requesting we park and sending someone out with the order, offered a cup with ice, or just allowed me to order it as we then had to wait in line for an additional 8-10 minutes to receive our drinks and I have been previously told that it takes 5 minutes to steep these drinks. Very upset that this location insists on all customers to be on the same ability level as its workers.
Atmosphere: 3
Food: 2
Service: 1
Great everyone here.
Atmosphere: 5
Food: 5
Service: 5
Don’t come here unless u have time to wait in line for an hour
Latte and a grilled cheese! 😋
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks, this one is very close to my house and they have indoors and outdoors also drive through.
Atmosphere: 5
Food: 5
Service: 5
Bad service and the coffee wasn’t even good. It’s half way full. Our drinks came out way after other people who were behind me. I asked for something and the barista said just a minute and she just too off.
Atmosphere: 1
Food: 1
Service: 1
If you want milk instead of coffee, then this is the place for you. I ordered coffee with light ice, and got half a glass of ice. At my request to make coffee again, one of the employees poured half a glass of ice and filled the missing volume with milk... I’ve never had worse coffee in my life
Service: 1
This is good Star Bucks. There is good food drinks. The coffee and tea are best in any place in world. Abdull Tarzi
Atmosphere: 5
Food: 5
Service: 5
Always very loud with three big speakers in a very small area, and always very cold. The music volume is supposedly to keep the employees entertained, rather than for customers.
Atmosphere: 1
Food: 3
Service: 2
Starbucks is not the same. To use a restroom you need to purchase something that's their policy on top their coffee prices are over rated. I was so disappointed . My favorite place now is Peet's Coffee excellent customer service, great coffee on top Organic, what else could you asked! And you can use the Restrooms anytime, this is what I call great customer service!
Excellent job Peet's Coffee! Continuing doing the great job Peet's!🫶
Food: 1
Service: 4
Restaurantji Recommends
There are no greetings, nor any acknowledgment of customers; never inquiries about the reasons for our waiting or standing and questions cannot be posed while they are merely engaged in casual conversation in between them.
Visits to this location every weekend have become increasingly disappointing.
SB is no longer what it used to be.
- A loyal customer
Manager has attitude problem. No wonder Starbucks had to close many locations down.
Atmosphere: 1
Food: 5
Service: 5
I had a business meeting there good place for it
Atmosphere: 4
Food: 4
Service: 5
I'm not one to leave an awful review but in this instance it is required. Place the mobile order at 3:05 p.m. and after standing there watching my drink get started and then sat down by one person and subsequently picked up looked at and put down by two more people and then finally made 12 minutes later when there was literally basically no customers in line and 3 to 4x more employees behind the counter then customers waiting I finally get my drink 12 minutes later only to receive the worst Starbucks drink I've ever had in my entire life. I mean the color was dark brown because it was almost all espresso it seems. Had I not wasted almost my entire 15 min break at work waiting I would have immediately upon tasting exited my vehicle & walked back inside to demand a refund or someone who knew what they were doing remake my drink. It was just sloppy all around. Reply return to this location and my experience is completely different I have a 100 percent re-evaluate my review but otherwise it stands
Food: 1
Service: 1
Staff are rude and did not provide kind customer service. Music is loud and obnoxious. Will not be returning.
Atmosphere: 1
Service: 1
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