Starbucks
13384 Jamboree Rd, Irvine
(949) 447-9482
Customers' Favorites
Featured Medium Roast - Pike Place Roast
Frappuccino
Menu
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Recent Reviews
One weekday afternoon, this staff member—a stocky, larger-built one, refused to get me hot water, despite I’m a regular and had already ordered an item. He insisted that I buy a tea instead. What if I were allergic to it. The experience felt rather unaccommodating, he was as if on autopilot, not paying attention, and treating familiar face like just a number.
I was recently refunded with gift cards.. They gave me Starbucks gift cards.. Since glitch in the system and or something funny on my gift cards.. This is a nice location.. The young lady deserves a raise or promotion.. Went beyond fantastic service! I wish I could remember her name..
This review is actually for the new location across the street near In-N-Out. I could not find it on google. That's why I am leaving 5 stars instead of 1 star. Pleas put green stoppers in the lid of your drive thru customers hot beverages. As my drink was handed to me, coffee spilled onto my car and myself because there was no stopper in the lid. Of course there was no apology from the barista and no Napkins offered.
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