I always go to this Starbucks now. The staff is the friendly and always greets me by name and knows my order. It is a Bougie one and they ace it every time. Where as most other places get it wrong.
Atmosphere: 5
Service: 5
Clarity by Jacqui by Jacqueline Doty
AUBREY over the last few months has made my drinks every day on my lunch break. I appreciate her good attitude & constant helpfulness. There were a couple times where I was frustrated with a drink someone else made, and she made it right. She remembers and knows how to make my drink just the way I like it. Which is important for Starbucks customers who are like me: particular, specific, and assertive regulars. She greets people with eye contact a smile and remembers their first name. I truly come to this Starbucks all because of her. Thank you, AUBREY!!! ❤️✅🇺🇸
Atmosphere: 5
Food: 5
Service: 5
jose reyes
Thank you to the entire STAFF, my wife and I come this Starbucks quite often and I’m impressed by their quick service. We always place our order through the App and it is ready for pick up within 5 minutes.
Atmosphere: 5
Food: 5
Service: 5
Laith Shawabkeh
ABI needs to fix her attitude and demeanor before someone fixes it for her. Horrible character and customer service
Atmosphere: 1
Food: 1
Service: 1
Pat Nomad
Came here on a Friday afternoon with my daughter to help her with her homework. We grabbed her a kids meal from the burger shop next door and we sat at the table closest to the register. As we were getting settled at the table the kind lady at the register asked “What can we get started for you,” to which I replied “oh we’re good.”
A few minutes later Aubrey decided it would be a good idea to come up directly to our table and forcefully ask “Can we get you something started with us?” to which I replied again, “I already ordered on the app.” This rude behavior has never happened to me as someone who frequents Starbucks establishments 2-3 times a week.
Food gets a 4 star thanks to Andrew’s preparation and friendliness. Unfortunately due to the unpleasant experience, Overall 1 ⭐️
Atmosphere: 1
Food: 4
Service: 1
Michael Broido
New location on Irvine Center Drive between Culver and Harvard has a drive-thru and an outdoor/covered walk-up. No interior seating. New staff.
Atmosphere: 3
Food: 4
Service: 5
Nawabok
NO MORE STARBUCKS!. Disrespect customers. Effective immediately I don’t go to Starbucks any more.
Atmosphere: 1
Food: 1
Service: 1
Fardin Daneshmand
Will and Ali are awesome! Very friendly up front and nailed my order with a smile.
Atmosphere: 5
Food: 5
Service: 5
Ramin ghazizadeh
Extremely rude latina lady. Never again at this place. Used to be good. Not anymore. She is unbelievably impolite and rude. Bad example for other employees.
Service: 1
Margaret Fournier
The staff were super nice and my order was made quickly and correctly. There were ample space outside to sit and it was pretty much clean.
The first time I got rejected for getting tap water in any Starbucks. The staff had a rude attitude towards me and the customer before me. I asked if I could just buy the cup of water, but she said you can buy bottled water, with a tone and a look that didn't make me feel comfortable. I was willing to pay a dollar or two for a cup of water, but after that I just had to walk out of the store. I hope the service at this location could be improved, like mentioned in many other comments.
Service: 1
Aleksei Soglasnov
The staff here is very friendly and helpful. We had a great experience thanks to their kindness and professionalism.
Alex S
The staff here is very friendly and helpful. We had a great experience thanks to their kindness and professionalism.
Atmosphere: 4
Food: 4
Service: 4
Andrew Mason
Usual Starbucks incompetence when it comes to inventory - run out of breakfast tea.
I always go to this Starbucks now. The staff is the friendly and always greets me by name and knows my order. It is a Bougie one and they ace it every time. Where as most other places get it wrong.
Atmosphere: 5
Service: 5
AUBREY over the last few months has made my drinks every day on my lunch break. I appreciate her good attitude & constant helpfulness. There were a couple times where I was frustrated with a drink someone else made, and she made it right. She remembers and knows how to make my drink just the way I like it. Which is important for Starbucks customers who are like me: particular, specific, and assertive regulars. She greets people with eye contact a smile and remembers their first name. I truly come to this Starbucks all because of her. Thank you, AUBREY!!! ❤️✅🇺🇸
Atmosphere: 5
Food: 5
Service: 5
Thank you to the entire STAFF, my wife and I come this Starbucks quite often and I’m impressed by their quick service. We always place our order through the App and it is ready for pick up within 5 minutes.
Atmosphere: 5
Food: 5
Service: 5
ABI needs to fix her attitude and demeanor before someone fixes it for her.
Horrible character and customer service
Atmosphere: 1
Food: 1
Service: 1
Came here on a Friday afternoon with my daughter to help her with her homework. We grabbed her a kids meal from the burger shop next door and we sat at the table closest to the register. As we were getting settled at the table the kind lady at the register asked “What can we get started for you,” to which I replied “oh we’re good.”
A few minutes later Aubrey decided it would be a good idea to come up directly to our table and forcefully ask “Can we get you something started with us?” to which I replied again, “I already ordered on the app.” This rude behavior has never happened to me as someone who frequents Starbucks establishments 2-3 times a week.
Food gets a 4 star thanks to Andrew’s preparation and friendliness. Unfortunately due to the unpleasant experience, Overall 1 ⭐️
Atmosphere: 1
Food: 4
Service: 1
New location on Irvine Center Drive between Culver and Harvard has a drive-thru and an outdoor/covered walk-up. No interior seating. New staff.
Atmosphere: 3
Food: 4
Service: 5
NO MORE STARBUCKS!. Disrespect customers. Effective immediately I don’t go to Starbucks any more.
Atmosphere: 1
Food: 1
Service: 1
Will and Ali are awesome! Very friendly up front and nailed my order with a smile.
Atmosphere: 5
Food: 5
Service: 5
Extremely rude latina lady. Never again at this place. Used to be good. Not anymore. She is unbelievably impolite and rude. Bad example for other employees.
Service: 1
The staff were super nice and my order was made quickly and correctly. There were ample space outside to sit and it was pretty much clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good coffee
Atmosphere: 5
Food: 5
Service: 5
The first time I got rejected for getting tap water in any Starbucks. The staff had a rude attitude towards me and the customer before me. I asked if I could just buy the cup of water, but she said you can buy bottled water, with a tone and a look that didn't make me feel comfortable. I was willing to pay a dollar or two for a cup of water, but after that I just had to walk out of the store. I hope the service at this location could be improved, like mentioned in many other comments.
Service: 1
The staff here is very friendly and helpful. We had a great experience thanks to their kindness and professionalism.
The staff here is very friendly and helpful. We had a great experience thanks to their kindness and professionalism.
Atmosphere: 4
Food: 4
Service: 4
Usual Starbucks incompetence when it comes to inventory - run out of breakfast tea.
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