Fastest service ever. As busy as they were, I waited less than 5 minutes, including line wait time. ??
Atmosphere: 5
Service: 5
Hanna H.
-The caprese sandwich still tasted bad even it's warm The sour tomato is dry and acidic, the bread was soggy from the pesto sauce."-Pumpkin spice latte is watery and too sweet-The bathroom was horrible-It was hard to walk inside because there was a table and chair in middle of the cafe-It's the drink and food and clean level is what made me gave only 1 star. I gave 2 stars because the workers have okay service.
Emil C.
After eating lunch nearby, my coworkers and I stopped in here for a drink before heading back to work. I went with a grande cappuccino. I know that foam is part of the drink. However, when I opened up the lid, I saw that even with everything in there, it didn't fill up to 3/4 of the cup. This seems to happen at some Starbucks. I might as well just stick to ordering a cappuccino or latte only in tall size. Or I should only order it when I'm at a better coffee shop.
Tara M.
I went to a different location and they didn't have what I wanted. So I drove to this location - online it said they close at 7pm. I got there at 6:30pm and they'd already locked the doors and put up the chairs. Refused to let anyone in. I saw four other people try to come purchase, no one could.
Marilu Balver
Happy to say that this location always makes my drink perfect, one of the few ones. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Jonathan
The coffee is very good, and the employees are very helpful and
Atmosphere: 5
Service: 5
Josh B.
Title: Disappointing Experience: Rude Service and Incompetence at StarbucksReview:I regret to say that my recent visit to the Starbucks location I usually frequent left me utterly disappointed. As a regular customer who has had great experiences at this particular Starbucks, it pains me to write this one-star review. However, the behavior of the two male employees on this occasion was unacceptable, and the overall service was nothing short of abysmal.Firstly, the rudeness displayed by the two employees was shocking. They seemed disinterested, barely acknowledging my presence as I approached the counter. When I asked about my order, they responded in a dismissive and condescending manner, making me feel unwelcome and unimportant. It was an unpleasant experience that left a sour taste in my mouth, figuratively speaking.But the disappointment didn't end there. Despite arriving at the designated pick-up time, I found myself waiting for a staggering 15 minutes for my drink. What made matters worse was the fact that the store wasn't particularly busy at that moment. It was clear that the employees were not prioritizing customer service or managing their time effectively. I expect better from a renowned coffee chain like Starbucks.To add insult to injury, when my drink finally arrived, it was made incorrectly. It was evident that no attention to detail was paid to my order, as it was glaringly obvious that the drink did not match my specifications. It was both frustrating and inconvenient, as I had already wasted a considerable amount of time waiting for a drink that didn't meet my expectations.As a result of this disappointing experience, I have decided to take my business elsewhere. It is truly unfortunate, as I have had numerous positive encounters at this Starbucks in the past, which is why I continued to choose it over other locations. However, the lack of professionalism, rude demeanor, and incompetence displayed by the employees during my recent visit have left me with no choice but to find a different Starbucks that values its customers and takes pride in providing excellent service.In conclusion, the behavior of the two male employees at this Starbucks location was disrespectful and unprofessional. The extended wait time and incorrect drink only added to the frustration and disappointment of the overall experience. I hope that the management takes this review seriously and addresses the issues raised, as they risk losing loyal customers like myself who value exceptional service.
Max W.
I drove home from LA to San Diego in "Hurricane" Hilary; stopping at a Starbucks was a welcome respite. This Starbucks was particularly welcoming. The vibe was friendly, like I was a regular even though I'd never been there before. I got a venti americano breve and an egg and sausage wrap. Both were excellent. This will be a regular stop on my trips to LA from now on.
I Am Lake Sivad
Pleasant staff. Just need to remember utensils
Ken H.
Came to this location at 6:20pm on a Friday night and it was closed already but the posted hours was 7pm. Past a few other locations to come here. Waste of time!!!
Clean location. Empty since I arrived an hour before closing. Drinks came out perfect. Blueberry scones were very dry though. Like hard to eat kind of drink. Drink a gallon of water to wash down each bite kind of dry. Basically, drier than the Sahara Desert. No moisture in sight. Just crumbles. Okay I will stop this lol But you get the picture.Service was great. The gal who helped me was very sweet and kind. She offered a car holder for the drinks and a place to hold the muffins since my hands were full. She made the drinks perfectly. I ordered a regular hot chocolate and a white mocha with no whip cream and almond milk. Mine was great. It hit the spot! My boyfriend finished his hot chocolate too. Perfect for a cold evening. :)Just lookout for those scones... lol
Don Percey
This starbucks is great. I was greeted by HALEY very warmly. All staff do s great job quick service Haley gives 5 star service. Ultra clean great welcoming service.
Jen Knight
This place does a TON of mobile orders. Baristas were great at keeping everything tidy and in order. My cappuccino was perfect.
Atmosphere: 5
Food: 5
Service: 5
Jung Kim (David)
Very nice staffs and clean inside! Thanks sbux
Shadi D.
Ok I've had enough. I order ahead and pick up my coffee on my way to work . Order a pumpkin spice cold brew show up to an empty cup bc they ran out...ok really?? Order more! Week after I order an over nights oats show up to a sticker that says they're out pick something else... really dude? Who's in charge or yalls supply ordering. Now best of all, I still have them the benefit of the doubt and ordered my two holiday drinks on 11/17 in lieu of getting my red holiday cups. Show up and they're handing out blue I O U admit one tickets bc they don't have the red cups yet. What do you mean? Everyone else always has everything but y'all? Are y'all even an official Starbucks? I go back today bc I was told to pick it up today, I hear the guy telling another girl...maybe Monday we don't know when we're getting them in. This is 100% a management issue. Order your supplies! I couldn't even count on y'all for my red holiday cups! Geez!!!
Fastest service ever. As busy as they were, I waited less than 5 minutes, including line wait time. ??
Atmosphere: 5
Service: 5
-The caprese sandwich still tasted bad even it's warm The sour tomato is dry and acidic, the bread was soggy from the pesto sauce."-Pumpkin spice latte is watery and too sweet-The bathroom was horrible-It was hard to walk inside because there was a table and chair in middle of the cafe-It's the drink and food and clean level is what made me gave only 1 star. I gave 2 stars because the workers have okay service.
After eating lunch nearby, my coworkers and I stopped in here for a drink before heading back to work. I went with a grande cappuccino. I know that foam is part of the drink. However, when I opened up the lid, I saw that even with everything in there, it didn't fill up to 3/4 of the cup. This seems to happen at some Starbucks. I might as well just stick to ordering a cappuccino or latte only in tall size. Or I should only order it when I'm at a better coffee shop.
I went to a different location and they didn't have what I wanted. So I drove to this location - online it said they close at 7pm. I got there at 6:30pm and they'd already locked the doors and put up the chairs. Refused to let anyone in. I saw four other people try to come purchase, no one could.
Happy to say that this location always makes my drink perfect, one of the few ones. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The coffee is very good, and the employees are very helpful and
Atmosphere: 5
Service: 5
Title: Disappointing Experience: Rude Service and Incompetence at StarbucksReview:I regret to say that my recent visit to the Starbucks location I usually frequent left me utterly disappointed. As a regular customer who has had great experiences at this particular Starbucks, it pains me to write this one-star review. However, the behavior of the two male employees on this occasion was unacceptable, and the overall service was nothing short of abysmal.Firstly, the rudeness displayed by the two employees was shocking. They seemed disinterested, barely acknowledging my presence as I approached the counter. When I asked about my order, they responded in a dismissive and condescending manner, making me feel unwelcome and unimportant. It was an unpleasant experience that left a sour taste in my mouth, figuratively speaking.But the disappointment didn't end there. Despite arriving at the designated pick-up time, I found myself waiting for a staggering 15 minutes for my drink. What made matters worse was the fact that the store wasn't particularly busy at that moment. It was clear that the employees were not prioritizing customer service or managing their time effectively. I expect better from a renowned coffee chain like Starbucks.To add insult to injury, when my drink finally arrived, it was made incorrectly. It was evident that no attention to detail was paid to my order, as it was glaringly obvious that the drink did not match my specifications. It was both frustrating and inconvenient, as I had already wasted a considerable amount of time waiting for a drink that didn't meet my expectations.As a result of this disappointing experience, I have decided to take my business elsewhere. It is truly unfortunate, as I have had numerous positive encounters at this Starbucks in the past, which is why I continued to choose it over other locations. However, the lack of professionalism, rude demeanor, and incompetence displayed by the employees during my recent visit have left me with no choice but to find a different Starbucks that values its customers and takes pride in providing excellent service.In conclusion, the behavior of the two male employees at this Starbucks location was disrespectful and unprofessional. The extended wait time and incorrect drink only added to the frustration and disappointment of the overall experience. I hope that the management takes this review seriously and addresses the issues raised, as they risk losing loyal customers like myself who value exceptional service.
I drove home from LA to San Diego in "Hurricane" Hilary; stopping at a Starbucks was a welcome respite. This Starbucks was particularly welcoming. The vibe was friendly, like I was a regular even though I'd never been there before. I got a venti americano breve and an egg and sausage wrap. Both were excellent. This will be a regular stop on my trips to LA from now on.
Pleasant staff. Just need to remember utensils
Came to this location at 6:20pm on a Friday night and it was closed already but the posted hours was 7pm. Past a few other locations to come here. Waste of time!!!
Restaurantji Recommends
Clean location. Empty since I arrived an hour before closing. Drinks came out perfect. Blueberry scones were very dry though. Like hard to eat kind of drink. Drink a gallon of water to wash down each bite kind of dry. Basically, drier than the Sahara Desert. No moisture in sight. Just crumbles. Okay I will stop this lol But you get the picture.Service was great. The gal who helped me was very sweet and kind. She offered a car holder for the drinks and a place to hold the muffins since my hands were full. She made the drinks perfectly. I ordered a regular hot chocolate and a white mocha with no whip cream and almond milk. Mine was great. It hit the spot! My boyfriend finished his hot chocolate too. Perfect for a cold evening. :)Just lookout for those scones... lol
This starbucks is great. I was greeted by HALEY very warmly. All staff do s great job quick service Haley gives 5 star service. Ultra clean great welcoming service.
This place does a TON of mobile orders. Baristas were great at keeping everything tidy and in order. My cappuccino was perfect.
Atmosphere: 5
Food: 5
Service: 5
Very nice staffs and clean inside! Thanks sbux
Ok I've had enough. I order ahead and pick up my coffee on my way to work . Order a pumpkin spice cold brew show up to an empty cup bc they ran out...ok really?? Order more! Week after I order an over nights oats show up to a sticker that says they're out pick something else... really dude? Who's in charge or yalls supply ordering. Now best of all, I still have them the benefit of the doubt and ordered my two holiday drinks on 11/17 in lieu of getting my red holiday cups. Show up and they're handing out blue I O U admit one tickets bc they don't have the red cups yet. What do you mean? Everyone else always has everything but y'all? Are y'all even an official Starbucks? I go back today bc I was told to pick it up today, I hear the guy telling another girl...maybe Monday we don't know when we're getting them in. This is 100% a management issue. Order your supplies! I couldn't even count on y'all for my red holiday cups! Geez!!!