Starbucks
38 Prism, Irvine
(949) 453-8212
Recent Reviews
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I misplaced my order in a different Starbucks location, even though I know I was in fault they still took care of me and provide me with the same drink with no additional cost. You have to give credit when the credit is due. Thank you so much, Team. Specially, the manager.Lauren
I am a regular Starbucks customer. I ve used Starbucks since 2016 every other day. I stopped by that location to get some coffee, and they didn't have Pike place, due to machine was on cleaning cycle. So I asked them just water, and they refused to give me one without purchasing items mentioned this is a new starbucks policy, and her behavior was rude. Unfortunately i dont drink Americano. Finally I tried to discussed about that issue and she told that I could leave she didn't care about customer service.
I’m regularly starbucks customers I got my coffee in another location want to use restroom the worker told me I have to buy another one here just for using restroom so embarrassing
I stopped by and asked for a pup cup and Dreslie (or similar name) refused to give me one without purchasing items mentioned this is new starbucks policy which is not true plus her behavior was rude.
I'm always purchase my coffee here and also it's against Sturbucks policy.
I got one from another Starbucks for free without purchase anything.
Terrible customer service. Asked for a cup of water after placing an order, and the barista interrogated me as if I were lying. Completely unnecessary attitude.
I love to walk in places like this Starbucks. Partners are all very pleasant and welcoming. All greeted me with a smile even though they were busy. Manager Tori, in particular, provided me an extraordinary experience. Genuinely thoughtful.
Thank you.
Happy Holidays
A.C.
Atmosphere: 5
Food: 5
Service: 5
Great people used to work here great customer service so friendly the manager Mohammad iwas awsome Edmond Richie was awsome favorite Starbucks but unfortunately know it's the most terrible starbucks Terry the rudest person on the counter terrible worst starbucks ever.. used to be the best unfortunately except they improved they are terrible Terry the terrible and it's next to my apartment they used to be the best I was happy everyday going to get my coffee ...but know unfortunately it's terrible they can't even make coffee the taste are different from other places they are rude terrible customer service and honestly there is so much good coffee shops around here that I will not go here any more
Horrible coffee.
Asked for cappuccino, they gave me milk. I don’t feel coffee inside. I will never visit this Starbucks again.
Food: 1
This is a Starbucks located within the complex of The Village at Spectrum. It's located in front of the leasing office in the complex and is centrally located, so it's easy to access and the atmosphere is especially nice in the evening. The coffee tasted good and the latte was good too. You can also get a glass of water for free. There are quite a few spaces outside where you can sit comfortably and chat.
Atmosphere: 5
Food: 5
Service: 5
This is a good starbucks with nice staff. However, the music is always too loud there. It feels like a club lol and when I asked them to lower it down they staff said "the volume is not adjustable." I have never been in another Starbucks or any other cafe with such loud music. I hope they can fix this.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very cool location.
Atmosphere: 5
Food: 5
Service: 5
Honestly 15 minutes to get my americano ready is just way too long…
Quick east and friendly service
Atmosphere: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
They mess up my coffee order almost every time....
Service: 1
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