Went inside to order at the register and there was a white lady looking at the ipad in front of the register and I said hello to greet her, she ignored me and didn’t think to tell me that someone will help me so I just awkwardly stood there. Another lady, noticed and said she would help me at the other register while the other completey ignored me and left after a bit. The other lady took my order and gave me attitude look when I wanted to make sure I got the right thing and it felt rushed. Then when I got my drink and a cup of ice, I could tell my drink was completely full of ice when usually it’s not. I’m fine with regular ice and not getting less ice but they made sure to pack it full. They left the drinks there and did not give a straw and walked away so I didn’t care to try and ask these rude workers for one. This was july 21 at 12:30 pm. Check your attitude and pay attention to customers.. I am a barista myself and this type of service should not be taken lightly by management if you want customers to walk out without feeling insulted.
Atmosphere: 1
Food: 1
Service: 1
Hollis Bryant
Clean and well-stocked
Joan May
Cool place with outdoor patio. Not too busy. I didn't see any sales for cups or mugs out.
Atmosphere: 4
Food: 5
Service: 5
C
Refused to let me use the restroom until I made a purchase. Just got done with a 2 hour drive, wanted coffee but wanted to use the restroom first. Barista was rude about it so went to the other Starbucks on Alton.
Atmosphere: 1
Service: 1
Sarah
They are so nice here. Thank you for the help with the oat milk cortados this morning 🤍
Atmosphere: 5
Food: 5
Service: 5
Sirlexon
First time at this Starbucks, for a smaller shop the store is very clean and the staff great. Will be back again.
Atmosphere: 5
Food: 5
Service: 5
Christina Chen
Staff were not good they wiped there bare hand on my drink and it was still spilling
Georgie Langton
Staff are incredibly nice
Atmosphere: 5
Food: 5
Service: 5
yin jeremy
Great service! Willing to offer help to customers.
Service: 5
TOKINFOIN
BROGAN DID AN OUTSTANDING CUSTOMER SERVICE, WENT BEYOND THE CALL OF DUTY. THANK YOU FOR THE AWESOME COFFE.
The service was very bad, they didn't leave my coffees at the delivery counter, they left them on the other side, when they saw that I didn't pick them up they didn't say anything. When I picked up the coffees they were already cold. The discriminatory treatment for not speaking English very well and being Latino was notorious.
Atmosphere: 2
Food: 1
Service: 1
Torin Sherman
We usually always come here and it's great. My girlfriend accidentally ordered at the wrong Starbucks on the app and after a few minutes of waiting we realized it. I told have a great day we have to go to the other one LOL. They were super nice and offered to make our drinks at this location so we didnt need to run to the other location and be late for work. Super great employees here!!
Atmosphere: 5
Food: 5
Service: 5
tyler smith
Best starbucks in socal!!:) The Barista's are really on top of there craft here. Quick, friendly and professional
Went inside to order at the register and there was a white lady looking at the ipad in front of the register and I said hello to greet her, she ignored me and didn’t think to tell me that someone will help me so I just awkwardly stood there. Another lady, noticed and said she would help me at the other register while the other completey ignored me and left after a bit. The other lady took my order and gave me attitude look when I wanted to make sure I got the right thing and it felt rushed. Then when I got my drink and a cup of ice, I could tell my drink was completely full of ice when usually it’s not. I’m fine with regular ice and not getting less ice but they made sure to pack it full. They left the drinks there and did not give a straw and walked away so I didn’t care to try and ask these rude workers for one. This was july 21 at 12:30 pm. Check your attitude and pay attention to customers.. I am a barista myself and this type of service should not be taken lightly by management if you want customers to walk out without feeling insulted.
Atmosphere: 1
Food: 1
Service: 1
Clean and well-stocked
Cool place with outdoor patio. Not too busy. I didn't see any sales for cups or mugs out.
Atmosphere: 4
Food: 5
Service: 5
Refused to let me use the restroom until I made a purchase. Just got done with a 2 hour drive, wanted coffee but wanted to use the restroom first. Barista was rude about it so went to the other Starbucks on Alton.
Atmosphere: 1
Service: 1
They are so nice here. Thank you for the help with the oat milk cortados this morning 🤍
Atmosphere: 5
Food: 5
Service: 5
First time at this Starbucks, for a smaller shop the store is very clean and the staff great. Will be back again.
Atmosphere: 5
Food: 5
Service: 5
Staff were not good they wiped there bare hand on my drink and it was still spilling
Staff are incredibly nice
Atmosphere: 5
Food: 5
Service: 5
Great service! Willing to offer help to customers.
Service: 5
BROGAN DID AN OUTSTANDING CUSTOMER SERVICE, WENT BEYOND THE CALL OF DUTY.
THANK YOU FOR THE AWESOME COFFE.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was very bad, they didn't leave my coffees at the delivery counter, they left them on the other side, when they saw that I didn't pick them up they didn't say anything. When I picked up the coffees they were already cold. The discriminatory treatment for not speaking English very well and being Latino was notorious.
Atmosphere: 2
Food: 1
Service: 1
We usually always come here and it's great. My girlfriend accidentally ordered at the wrong Starbucks on the app and after a few minutes of waiting we realized it. I told have a great day we have to go to the other one LOL.
They were super nice and offered to make our drinks at this location so we didnt need to run to the other location and be late for work. Super great employees here!!
Atmosphere: 5
Food: 5
Service: 5
Best starbucks in socal!!:) The Barista's are really on top of there craft here. Quick, friendly and professional
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff & awesome coffee & breakfast foods ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit
Loved sitting outside and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
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