Starbucks
5359 University Dr, Irvine
(949) 568-1183
Recent Reviews
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Worst attitude and service. This should be one of the store getting shut down
Service: 1
They won't give you a glass of water unless you make a purchase. Guess times are tough and they're desperate
Atmosphere: 1
Food: 1
Service: 1
I came in absolutely desperate asking for directions - my phone broke down, I was lost and asked the cashier for help (I am so sorry I forgot his name) He was SO helpful. He wrote down the directions and even printed the itinerary before I left. A lifesaver! Coffee was good but the service was truly exceptional. THANK YOU!!
Service: 5
Nice interior design and outdoor furniture. Has power outlets for laptops in the outdoor area.
Double charged with card and cash for the same purchase. This Starbucks management does not want to refund despite I showed bank charge and cash receipt. This place has unprofessional hired staff who does not keep track of all transactions. Horrible place!
Service: 1
One of the lively starbucks coffee in Irvine. Including outdoor space. Friendly space in different cultures, the places support drive thro too. Great area for walking, running
Atmosphere: 5
Service: 5
Was not able to order as not one employee greeted me and 4 people left standing in line. Bathroom with no toilet paper and dirty, garbage at napkin station overflowing. Really poor condition at this location.
Atmosphere: 1
Food: 1
Service: 1
200% service ❤️
Atmosphere: 5
Food: 5
Service: 5
It's a Starbucks, not much to add.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks location is truly my favorite! The staff are always warm and welcoming, creating such a friendly atmosphere. The drive-thru is incredibly convenient and quick, and the team here consistently goes above and beyond to ensure a great experience. It’s never too crowded, yet always feels lively, which I love. The food and coffee are always top-notch, and I’ve never had any issues with my orders. I highly recommend this place for anyone looking for a reliable and pleasant Starbucks experience!
Parking: Plenty of parking available.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They got my name wrong! I ordered a bacon sausage and egg wrap and I said Andrew as my order, but because I had a sore throat they thought my order name was Jun. Would never go to this starbucks anymore
Service: 1
The girl at the checkout was very polite.
Atmosphere: 5
Service: 5
Not for the first time they give a wrong order in driveway. The service went down despite they approved it few weeks ago with a new staff , but they hired again more new employees recently and service went bad again. Also, a small advice to new employees, if you handle a hot coffee to a customer, please put a stopper. The hot coffee was spilling everywhere.
Atmosphere: 4
Food: 3
Service: 3
I ordered a strawberry acai from this location, a very simple drink very hard to mess up yet was still made in correctly. Not enough of the base was added and too much water and to top it off the barista wasn't welcomed at all
Atmosphere: 1
Food: 1
Service: 1
I ordered a strawberry acai from this location, a very simple drink very hard to mess up yet was still made in correctly. Not enough of the base was added and too much water and to top it off the barista wasn't welcomed at all
Atmosphere: 1
Food: 1
Service: 1
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