I ordered 2 venti cups, one with light ice and one with extra, but the drinks they gave were the same amount, not filled to the brim and they said there's nothing they can do besides adding more ice. Why would I pay for a venti cup that's not filled. I can't taste the salted foam at all even tho I ordered extra foam.
Katrina D.
Worst Starbuck store ever. The staffs dont care about how you feel about drinks. Bad customer services and those baristas there dont know how to make coffee. There is no taste at all.
Dawn Fiebiger
Beautiful Area.. One of my favorite Starbucks drive through locations and patio views across the street from,"Strawberry ? Farms"..
Atmosphere: 5
Food: 5
Service: 5
Jim Chung
Love their bakery items but the drinks are OK, not great. However, we come to Starbucks mainly for the ambience.
Atmosphere: 4
Food: 5
Service: 4
Amanda Alvarez
This is my go to Starbucks and for the most part it is always great. I like coming here because they are always spot on their timing and their quality of drinks. I always mobile order ahead. Today was unfortunately a let down. My drink was ready 10 minutes past my expected time and it was not busy. The baristas, two of whom I haven't seen before, were just hanging out, talking, laughing and moving slowly even after I asked if my order was coming up it seemed like the girl barista was purposely making my drink slowly because I asked about it
Atmosphere: 3
Food: 5
Service: 1
Mark H.
Bright, clean, attractive, friendly, and many seats. I like that the restroom does not have a cipher lock. Slow Wi-Fi and a squeaky front door
Gilbert “THE GILMANIANDEVIL” Ramos
The cashier was very polite friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Amy Garcia
I've always been a loyal Starbucks customer, but my recent experiences at 5359 University Drive, Irvine have left me rather disheartened. While I understand that coffee shops may occasionally have cleanliness issues, the consistent lack of hygiene in this particular Starbucks' restroom is quite concerning especially when the lack of basic amenities, such as soap. This is not the standard I have come to expect from Starbucks, a brand known for its commitment to quality.What exacerbates the problem, in my opinion, is the apparent discrepancy between employee and customer restrooms. The employees have access to a locked restroom with a code, while customers are left with a single unlocked restroom. It seems as though the employees may not fully appreciate the gravity of maintaining a clean public restroom since they have their own more convenient option. This situation may inadvertently lead to the lack of care in maintaining the customer restroom, which is unacceptable.On a more positive note, the overall ambiance and service at this particular Starbucks location are generally satisfactory. The coffee and other offerings are consistently good, and the staff is friendly and efficient at taking orders. It's just a shame that the same level of care isn't extended to the restroom facilities.
Kassandra F.
Nicest team members!! Good energy and they all seemed happy to help which is so amazing! Nice patio area
Ramona Zarco
wow, one of the best Starbucks I have been to very fast in the drive-through. My drink was on top very delicious great customer service I felt very welcomed. usually in the mornings it’s really packed but the drive-through service is really fast Thank you so much for making my morning definitely will be coming back every
Fast service inside and in the drive-thru. Baristas care about the drinks they make. Decent amount of seating inside and out.
Atmosphere: 4
Food: 4
Service: 5
Adam T
I liked the location of this Starbucks. There are plenty of indoor and outdoor seating. Parking is easy and free. The only negative point was related to service, when I entered nobody was there to greet and ask for my order. I waited several minutes. The coffee was also not poured cleanly in the cup.
Atmosphere: 5
Food: 5
Service: 3
Nick Alam
One of the biggest and cleanest Starbucks. Big indoor and outdoor sitting area. You can order in person or use drive through window and be on your way.Most customers here are UCI students and some regular neighborhood folks.?
Blanca Zarate
blonde girl was very rude. i asked if it was my drink (because i didnt get aksed my name) didnt want to get someone elses and she ignored me walked away. even though im mexican i paid like eveyone else and deserve customer service just like every other customer.
Atmosphere: 1
Food: 1
Service: 1
Chris B.
DO NOT GO HERE. Service is terrible. 20 minutes for a single cup of coffee?? Really? It was only a pike, literally, nothing fancy and no food. Just a cup of coffee. Further more when I asked to cancel the order, I had to wait another 5 minutes cause the employee was nonchalant and had a smirk on there face. I don't understand what was so funny? It's too bad cause this one is really close to my place, BUT I WILL NEVER BE BACK TO THIS LOCATION. Absolutely awful. Thanks for nothing.
I ordered 2 venti cups, one with light ice and one with extra, but the drinks they gave were the same amount, not filled to the brim and they said there's nothing they can do besides adding more ice. Why would I pay for a venti cup that's not filled. I can't taste the salted foam at all even tho I ordered extra foam.
Worst Starbuck store ever. The staffs dont care about how you feel about drinks. Bad customer services and those baristas there dont know how to make coffee. There is no taste at all.
Beautiful Area.. One of my favorite Starbucks drive through locations and patio views across the street from,"Strawberry ? Farms"..
Atmosphere: 5
Food: 5
Service: 5
Love their bakery items but the drinks are OK, not great. However, we come to Starbucks mainly for the ambience.
Atmosphere: 4
Food: 5
Service: 4
This is my go to Starbucks and for the most part it is always great. I like coming here because they are always spot on their timing and their quality of drinks. I always mobile order ahead. Today was unfortunately a let down. My drink was ready 10 minutes past my expected time and it was not busy. The baristas, two of whom I haven't seen before, were just hanging out, talking, laughing and moving slowly even after I asked if my order was coming up it seemed like the girl barista was purposely making my drink slowly because I asked about it
Atmosphere: 3
Food: 5
Service: 1
Bright, clean, attractive, friendly, and many seats. I like that the restroom does not have a cipher lock. Slow Wi-Fi and a squeaky front door
The cashier was very polite friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
I've always been a loyal Starbucks customer, but my recent experiences at 5359 University Drive, Irvine have left me rather disheartened. While I understand that coffee shops may occasionally have cleanliness issues, the consistent lack of hygiene in this particular Starbucks' restroom is quite concerning especially when the lack of basic amenities, such as soap. This is not the standard I have come to expect from Starbucks, a brand known for its commitment to quality.What exacerbates the problem, in my opinion, is the apparent discrepancy between employee and customer restrooms. The employees have access to a locked restroom with a code, while customers are left with a single unlocked restroom. It seems as though the employees may not fully appreciate the gravity of maintaining a clean public restroom since they have their own more convenient option. This situation may inadvertently lead to the lack of care in maintaining the customer restroom, which is unacceptable.On a more positive note, the overall ambiance and service at this particular Starbucks location are generally satisfactory. The coffee and other offerings are consistently good, and the staff is friendly and efficient at taking orders. It's just a shame that the same level of care isn't extended to the restroom facilities.
Nicest team members!! Good energy and they all seemed happy to help which is so amazing! Nice patio area
wow, one of the best Starbucks I have been to very fast in the drive-through. My drink was on top very delicious great customer service I felt very welcomed. usually in the mornings it’s really packed but the drive-through service is really fast Thank you so much for making my morning definitely will be coming back every
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service inside and in the drive-thru. Baristas care about the drinks they make. Decent amount of seating inside and out.
Atmosphere: 4
Food: 4
Service: 5
I liked the location of this Starbucks. There are plenty of indoor and outdoor seating. Parking is easy and free. The only negative point was related to service, when I entered nobody was there to greet and ask for my order. I waited several minutes. The coffee was also not poured cleanly in the cup.
Atmosphere: 5
Food: 5
Service: 3
One of the biggest and cleanest Starbucks. Big indoor and outdoor sitting area. You can order in person or use drive through window and be on your way.Most customers here are UCI students and some regular neighborhood folks.?
blonde girl was very rude. i asked if it was my drink (because i didnt get aksed my name) didnt want to get someone elses and she ignored me walked away. even though im mexican i paid like eveyone else and deserve customer service just like every other customer.
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE. Service is terrible. 20 minutes for a single cup of coffee?? Really? It was only a pike, literally, nothing fancy and no food. Just a cup of coffee. Further more when I asked to cancel the order, I had to wait another 5 minutes cause the employee was nonchalant and had a smirk on there face. I don't understand what was so funny? It's too bad cause this one is really close to my place, BUT I WILL NEVER BE BACK TO THIS LOCATION. Absolutely awful. Thanks for nothing.