Starbucks
2961 Michelson Dr, Irvine
(949) 250-9250
Recent Reviews
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Nice place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Greatest atmosphere, best service, friendliest staff. They always get my drink spot on. It's one of my safe spaces. It always feels good here. I love you guys❣️❣️❣️❣️❣️
Vegetarian options: Can't wait to see you tomorrow 😋
Kid-friendliness: Of course
Wheelchair accessibility: Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Was open early. Nice place to study
Atmosphere: 4
Food: 3
Service: 4
Awesome location. Super friendly team of people that work there too. Kudos to the hiring... And the killer Cold Brew...
Atmosphere: 5
Food: 5
Service: 5
Really negative experience with the Manager - Shelly.
Long story short, I frequent this location every day on my way to the office for myself & some co workers, via mobile order around 9. I’m a regular. Some mornings, when my boss asks for an ice water, I go into the store before my morning workouts & order the water - SINCE THERE IS NO ONLINE OPTION.
Shelly doesn’t remember her regulars, & instructed her opener (Genesis) to not serve me unless I buy something. I pulled my daily receipts & was ready to re-explain to Shelly I am a daily customer & return @ 9 for my order (& no option for cup of water on mobile!) , but Shelly didn’t even look at me, as she was too busy opening bar (which should have been already opened by that time, 645).
I have my mug awards from years ago, & I worked hard to get recognized for customer service @ my previous locations as a Starbucks partner, I don’t get how she is in management.
Got what we needed and enjoyed the outside space. It's all good.
Atmosphere: 2
Food: 3
Service: 5
Really fast service and good overall vibe.
Atmosphere: 5
Food: 5
Service: 5
Nice clean place with shaded outdoor seating.
Atmosphere: 5
Service: 5
The quality of the staff is top notch.
The customer service was awkward, but Mac's staff was better.
In the end, one of the two items I purchased was not included in my order, so I had to wait uselessly.
The level at which I want my chips back.
Atmosphere: 3
Food: 3
Service: 1
I usually get iced epresso doppio in venti cup with vanilla sweet cream. Other store they make it full cup for me. But at this store when they gave me only half cup, I told the girl that make my drink, she said if I want full cup I should order latte. She gave me the attitude that I was the one who order wrong. But I got the recipe for this drink from the group on Facebook and they always get full cup. I also order this coffee more than 10 times already, if I’m wrong they should tell me for the first time. I pay for $7.25 just to get half cup in venti size. Then another employee came up and I show her the picture I got from other Starbucks, she just said in that picture they add full iced. Then she asked me if I want to put more ice so it will be full cup. Like??? This is my first time in more than 10 years got Starbucks and the employee just stand there choose to fight with me instead give me more coffee for my cup. Speechless. Never come back here again, for the racist because I’m Asian and I don’t speak fluent English.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My favorite Starbucks in Irvine!
Atmosphere: 5
Food: 5
Service: 5
What can say - mobile orders are quick and easy, consistent quality, welcoming atmosphere and my favorite drinks.
Atmosphere: 5
Food: 5
Service: 5
Great location! Easy to park if you go early enough in the morning, peak hours…good luck. Sami the barista is very rude!!! No customer service skills. Gave me a hard time for using my personal cup, never had any issues at other Starbucks.
Atmosphere: 4
Food: 4
Service: 1
burnt overpriced coffee with a mountain of sugar and stale snacks ? literally a coffee or snack from anywhere else in that lot would be better....
Atmosphere: 1
Food: 1
Service: 5
A fat female kept asking me oatmeal order annoying I had to answer many times. Why? Nobody eating this ? After this her attitude is not good
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