Starbucks

5365-B Alton Pkwy, Irvine
(949) 857-8102

Recent Reviews

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Tim Krueger

The service was great, and the workers were super nice. My order was out almost immediately, and overall great place

Atmosphere: 5

Food: 5

Service: 5

Passenger62831450505

My Fiancé and I rocked up for a hot chocolate, which was top quality! Even more so, was one of the staff members, Cecilia, who was so cheerful and genuinely caring, made good eye contact, asked questions and listened. Thank you for making Starbucks so wonderful, Cecilia!

N4313PTjodiem

I had a really disappointing experience. I ordered a Frozen Mango and Dragonfruit Refresher, but was given a Strawberry Refresher instead without any explanation. At no point was I told that the mango and dragonfruit option wasn’t available. When I mentioned that I hadn’t ordered strawberry, the staff member replied, “That’s why I asked you if you wanted strawberries in it,” which was confusing and didn’t clarify why my order was changed without asking me first. I also ordered a Tiramisu Iced Latte, which arrived and had coffee spilled all over the lid. It didn’t look anything like the promotional photo, and unfortunately, it tasted burnt. Overall, the communication was poor, and both the drink quality and presentation were well below Starbucks’ usual standard.

Amber Tilton

This Starbucks is our neighborhood go-to. The baristas are all incredibly nice and engaging! One of my kids loves to order random drinks that he's made up and none of the baristas have ever pushed back.

Atmosphere: 5

Food: 5

Service: 5

Charles Shapiro

One of the friendlier Starbucks in the area.

Atmosphere: 5

Food: 5

Service: 5

hank clemmons

Good green tea

Pamela McBee

I'm rating this a 1 straight across bc first I ordered a bacon gouda sandwich. They let me know after I ordered they were out of them. So they gave me a bacon, egg cheddar cheese sandwich. I also ordered the blackberry sage lemonade. They informed me afterwards they were out of the sage so they gave me the dragon fruit mango lemonade. I had waited for a good 20 minutes walked up to the counter and still nothing for me. After 10 more minutes a total of a half an hour of waiting I asked the cashier what happened with my order. She wanted to see my receipt of which I gave her. She came back and kind of hand at me my receipt back and said your orders waiting for you. And I said where. She said over there. Buy a window apparently is where she was pointing. I proceeded to go back over where I had just looked to find out no there wasn't an order for Pam there. So I proceeded to ask the guy where is the order for Pam that is over here according to her. He looked and he goes there's not one. He told her there is no order over here for a Pam. She came over and said this is your order right here and point it to in order sitting there. And I looked at it and I said Oh do you mean the one that says Mia. I go wow I didn't know that my name was Mia today Go figure and kind of laughed. And I said this is cold. And she goes yeah well it's been waiting there for you like 40 minutes now. She was rude. So I'm wrong because you wrote my name as Mia and not Pam. Cool. I will never go back to that one again. Never had a problem like this with Starbucks and all the Starbucks I've ever gone to.

Atmosphere: 1

Food: 1

Service: 1

KT

For some reason this starbucks can never make my drink good or neither my food
has to be the most inconsistent starbucks ever !
overall starbucks isn't very good
overall I rather go to peet's or philz etc.

pat tantay

Nice services

Atmosphere: 5

Food: 5

Service: 5

C

Friendly Baristas and let me use the bathroom before purchase, unlike the Starbucks on 3995 Alton.

Atmosphere: 5

Food: 5

Service: 5

Xiaojin Gu

A tiny Starbucks, I’ve been there a lot. Not many seats inside, but a lot in the open area outside.

Atmosphere: 3

Food: 4

Service: 4

Joe

This Starbucks spot really hit the mark! Super clean inside and the staff was genuinely friendly, not just going through the motions.

Even with a crowd, they kept things moving and our drinks came out fast. The Caramel Frappuccino Crunch was spot-on with perfect caramel drizzle and crunch topping. Our Lavender Oat Milk Matcha with less ice was amazing too - they listened to our request and the flavors really popped.

Honestly, we couldn’t ask for a better Starbucks experience. Will definitely be back!​​​​​​​​​​​​​​​​

Atmosphere: 5

Food: 5

Service: 5

Lou Sandoval

Great service

Atmosphere: 5

Food: 5

Service: 5

Robin Gravel

Comfortable place to sit, relax and enjoy a drink

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast, Sausage Cheddar & Egg Sandwich, Iced Pumpkin Spice Latte, Ham & Swiss Panini

Logan Timberlake

This Starbucks location was disappointing. I noticed they put way too much ice in my drink compared to other locations, so I politely asked if they could reduce it. Unfortunately, the response was surprisingly aggressive, which made the experience uncomfortable. I expect friendly service and consistency, but this visit fell short on both.

Atmosphere: 1

Food: 1

Service: 1

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