The Counter
2981 Michelson Dr Ste C, Irvine
(949) 596-7227
Recent Reviews
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Didn't feel too welcomed and the bison burger didn't have a taste.
Atmosphere: 4
Food: 3
Service: 3
I’ve been going to this place 3-4 times a year for about ten years. The food is always good and usually the service is great. This time the hamburgers and the appetizers were great. The fries that came with the hamburger were soaked in grease. I ate about half of them with the hamburger, but had to stop. When the time came to settle the bill I asked for a price correction and she gave me a lecture about how I should have sent them back for a new order. She did subtract them from the order with the admonition not to do that again. I tipped her anyway but I hope they correct that. It is still probably the best hamburger in Orange County. I’ll be back at least one more time.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Sweet Potato Fries, The Counter Burger
The BEST place to eat!! LOVE their organic bison burger!! Incredible service too!!!
Atmosphere: 5
Food: 5
Service: 5
The Shakes are amazing!! Good burgers and fries. Really good Loaded Tator Tots. Super friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Loaded Tots, Parmesan Fries, Avocado, Hamburger, Tots, Fries, The Counter Burger
One person did not get food til we were leaving. Not much of an apology.
Atmosphere: 3
Food: 4
Service: 1
We had a great dinner here. Food has been consistently amazing at both locations I’ve gone to. Shoestring fries are 10/10. Servers were kind!
It's a great place I had to try it twice to make sure it was like the first time! I like my burgers rare and exactly how I wanted it! Very rarely do I find a place that will make the food how you ask! I'll be going there more often for sure
Unfortunately we did not enjoy our first visit here. We ordered drinks and those came out quick (water and soda). My husband ordered the cowboy fries and the BBQ burger, I ordered a side of sweet potatoe fries and a side salad with ranch. My husband's order came out, and my side salad with the wrong dressing. I ate the salad with the dressing I was given since I also like that one. My husband asked about the sweet potatoe fries to the gal assisting. She said she would check on them..no one ever came back over to check on us, or ask if we needed anything, so I walked to the bar area where our waitress and the gal assisting were standing and asked for a side of mayo and to check on the fries and she said they were working on them. Waitress finally brought the fries along with what I assume was Horseradish sauce. So we never did get mayo. No one even apologized about the delay in the aweet potayoe fries or what happened with my order. Restaurant was not busy at the time, maybe that should have been a sign since it was dinner time. We won't be returning here.
Atmosphere: 3
Food: 4
Service: 2
Unfortunately we did not enjoy our first visit here. We ordered drinks and those came out quick (water and soda). My husband ordered the cowboy fries and the BBQ burger, I ordered a side of sweet potatoe fries and a side salad with ranch. My husband's order came out, and my side salad with the wrong dressing. I ate the salad with the dressing I was given since I also like that one. My husband asked about the sweet potatoe fries to the gal assisting. She said she would check on them..no one ever came back over to check on us, or ask if we needed anything, so I walked to the bar area where our waitress and the gal assisting were standing and asked for a side of mayo and to check on the fries and she said they were working on them. Waitress finally brought the fries along with what I assume was Horseradish sauce. So we never did get mayo. No one even apologized about the delay in the aweet potayoe fries or what happened with my order. Restaurant was not busy at the time, maybe that should have been a sign since it was dinner time. We won't be returning here.
Atmosphere: 3
Food: 4
Service: 2
Just not what it used to be...Went in for a quick bite before picking up family at SNA. Beer selection consisted of a bunch of AB/Inbev pseudo craft beers and half of the taps were empty. Asked for a Sierra Nevada and got an 18 month old bottle that reeked of oxidation. Ordered a medium done burger on lettuce and received a costco-esque patty with no pink at all. I miss the old Woodbury Town Center location.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Amazing Top Quality Burgers! Soooo Delicious ?!! …I made a custom Burger, Bison Burger with avocado, bacon, fried onion rings with there house made thousand island! The bison pattie was cooked to perfection and the bacon too! Fresh thick slices of Avocado ?! …I went at lunch time, and the service was great! She got me in and out of there! Thank you, I will be back again with the whole family!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bison Burger
Burger was over spiced and fries were underdone...that said, it was definitely eatable. And I would eat here again...really can't tell from just one visit...
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Shoestring Fries, Hamburger
Food was good, service was prompt and it was clean. Will go back. Had the spicy chicken sandwich, not as good as Chicceity but was good.
Atmosphere: 5
Food: 4
Service: 5
Great place to customize a burger and grab a pint!
Parking: Very busy center.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bison Burguer, Hamburger
My son like this place. He has celiac disease. Counter has gluten free buns. but this does not detract from the taste of their
Atmosphere: 5
Food: 5
Service: 5
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