Thank you Hugo for the fantastic service! So kind :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Kyle
Had a great time! Food and atmosphere was very nice, service was quick and friendly, and Hugo was an awesome server!
Jaqueline Lacerda
We love Urban Plates and everything in it! We love the comfy food made that taste delicious and from scratch! We love Urban Plates team specifically Hugo who is always happy to help and make sure all is ok with us!
We def come to Tustin location 3x a month and I wish it was Every day!
Carlos was so attentive to us and took amazing care of us!
Atmosphere: 5
Food: 5
Service: 5
Cezar Cee
Carlos was very attentive very helpful im am definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Yash Ganti
Joseph, Leila, and Bhavika at Urban Plates provided exceptional service. We initially had an issue with our order, but they handled it with professionalism and genuine care. They were quick to acknowledge the mistake, replaced the order without hesitation, and made sure we left satisfied. Their positive attitude and accountability truly elevated the experience. We’ll definitely be back again soon.
Atmosphere: 5
Food: 5
Service: 5
Tania Contreras
Great food, great service. Carlos is great and very on top of things.
Atmosphere: 5
Food: 5
Service: 5
tyler lane
One of the better food places I’ve been to in Irvine (!). I got the steak plate. They cooked the steak properly, not well done. The mashed potato’s were good too. Decently priced and our server Carlos was nice. Also appreciate that they have plenty of vegan options. I would come back here.
Atmosphere: 5
Food: 5
Service: 5
Tim Stebor
Great food! Great service! Hugo was very friendly and helpful! We will definitely be back.
Thank you Hugo for the fantastic service! So kind :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Had a great time! Food and atmosphere was very nice, service was quick and friendly, and Hugo was an awesome server!
We love Urban Plates and everything in it! We love the comfy food made that taste delicious and from scratch! We love Urban Plates team specifically Hugo who is always happy to help and make sure all is ok with us!
We def come to Tustin location 3x a month and I wish it was Every day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Sandwich, Mashed Potatoes, Soup
Carlos is an awesome employee
Atmosphere: 5
Food: 5
Service: 5
Carlos was so attentive to us and took amazing care of us!
Atmosphere: 5
Food: 5
Service: 5
Carlos was very attentive very helpful im am definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Joseph, Leila, and Bhavika at Urban Plates provided exceptional service. We initially had an issue with our order, but they handled it with professionalism and genuine care. They were quick to acknowledge the mistake, replaced the order without hesitation, and made sure we left satisfied. Their positive attitude and accountability truly elevated the experience. We’ll definitely be back again soon.
Atmosphere: 5
Food: 5
Service: 5
Great food, great service. Carlos is great and very on top of things.
Atmosphere: 5
Food: 5
Service: 5
One of the better food places I’ve been to in Irvine (!). I got the steak plate. They cooked the steak properly, not well done. The mashed potato’s were good too. Decently priced and our server Carlos was nice. Also appreciate that they have plenty of vegan options. I would come back here.
Atmosphere: 5
Food: 5
Service: 5
Great food! Great service! Hugo was very friendly and helpful! We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food for a great price! Hugo has really good customer service.
Atmosphere: 5
Food: 5
Service: 5
Hugo was the best!!
Atmosphere: 5
Food: 5
Service: 5
Not urban enough
Atmosphere: 5
Food: 5
Service: 5
Basically, self-serve, they don't take your order at the table. In my opinion, pretty pricey.
Atmosphere: 3
Service: 2
Carlos was so sweet and helpful. He checked on us multiple times and made our experience so much sweeter!
Atmosphere: 5
Food: 5
Service: 5
Loading...