I came through the drive thru and ordered. Wait time was around 15 -20 minutes and that is completely understandable because of only 3 employees working during huge rush. Despite this all of the employees were kind and friendly to me. I am very disappointed because I looked in the box when I got home and saw that my biscuit was mostly goo (raw). I hope that this store can employ more people (and have more of a budget to allow more employees working at once) so these mistakes don't keep happening. I used to love going here and I still have hope that this could be an amazing place. The photo I uploaded does have an intentional smear to show the undercooked part.
Atmosphere: 2
Food: 1
Service: 4
Mark randal
Chicken POT PIE chopped up chicken parts no quality control food made me gag
birb nest
Best food ever
Atmosphere: 5
Food: 5
Service: 5
Bobby Gene Alverson
Great đ
Atmosphere: 5
Food: 5
Service: 5
DANItheJET
Service sucks and the employee was rude! Didnât take order on sides and when asked about the sides they said they give âdefault sidesâ unless you request otherwise never experienced that at a kfc before Iâve always been asked what sides for the order. Place was dead so it wasnât from a rush. Also they didnât give us all our sides and none of the sauces we asked for. Idk if theyâre all new but a waste of $60.
Atmosphere: 1
Food: 3
Service: 1
Charlie H
Since this new manager showed up, this place has been running alot better. The store is clean, service is good, food is even prepared better.
I really think KFC Hq should close this location for its reputation.
Atmosphere: 1
Food: 1
Service: 1
Kelly Hopkins
Poorly managed and they always seem to screw something up. Donât drive off to your rural home before checking your order! I made that mistake and had to drive back because it was wrong. Donât bother calling either because they wonât ever answer their phone. Takes 5-10 minutes to get through the drive through with only 1 other car ahead of me. Plus we ordered online, so my poorly prepared meal was handed to me with another customer blocking the drive through because they were still waiting for their food.
Atmosphere: 1
Food: 1
Service: 1
mjb
Ordered an 8 piece Family Meal. Chicken skin was so tough it couldnât be bitten or chewed or eaten. Didnât want potatoes and gravy, so was told I could have a lg coleslaw in exchange, which I DID NOT get. Did not get a tag showing total chg to my CC. Was told 4 biscuits would be extra 10 minutes, but it took 25 minutes. Very upset. Usually I love KFC?ââď¸
Food: 1
Service: 5
Marlene T
They forgot my gravy, can you believe it mashed potatoes and no gravy. Tried to call can't get a number. This was KFC Jackson, CASo sorry.
Atmosphere: 4
Food: 4
Service: 5
Heman Perdomo
Been living here for years everytime i go here its the same thing. Food is reheated chicken dry as hell and they always forget to give me part of my order.
Rude service!!! The lady with black hair that took our order was very rude
Atmosphere: 1
Food: 5
Service: 1
Absolutely wonderful service! Crispy, delicious chicken! Yummy!!!!
Atmosphere: 5
Food: 5
Service: 5
I came through the drive thru and ordered. Wait time was around 15 -20 minutes and that is completely understandable because of only 3 employees working during huge rush. Despite this all of the employees were kind and friendly to me. I am very disappointed because I looked in the box when I got home and saw that my biscuit was mostly goo (raw). I hope that this store can employ more people (and have more of a budget to allow more employees working at once) so these mistakes don't keep happening. I used to love going here and I still have hope that this could be an amazing place.
The photo I uploaded does have an intentional smear to show the undercooked part.
Atmosphere: 2
Food: 1
Service: 4
Chicken POT PIE
chopped up chicken parts
no quality control
food made me gag
Best food ever
Atmosphere: 5
Food: 5
Service: 5
Great đ
Atmosphere: 5
Food: 5
Service: 5
Service sucks and the employee was rude! Didnât take order on sides and when asked about the sides they said they give âdefault sidesâ unless you request otherwise never experienced that at a kfc before Iâve always been asked what sides for the order. Place was dead so it wasnât from a rush. Also they didnât give us all our sides and none of the sauces we asked for. Idk if theyâre all new but a waste of $60.
Atmosphere: 1
Food: 3
Service: 1
Since this new manager showed up, this place has been running alot better. The store is clean, service is good, food is even prepared better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Wonderful chicken
Food: 5
Service: 5
Not open at 10:00 a.m.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I really think KFC Hq should close this location for its reputation.
Atmosphere: 1
Food: 1
Service: 1
Poorly managed and they always seem to screw something up. Donât drive off to your rural home before checking your order! I made that mistake and had to drive back because it was wrong. Donât bother calling either because they wonât ever answer their phone. Takes 5-10 minutes to get through the drive through with only 1 other car ahead of me. Plus we ordered online, so my poorly prepared meal was handed to me with another customer blocking the drive through because they were still waiting for their food.
Atmosphere: 1
Food: 1
Service: 1
Ordered an 8 piece Family Meal. Chicken skin was so tough it couldnât be bitten or chewed or eaten. Didnât want potatoes and gravy, so was told I could have a lg coleslaw in exchange, which I DID NOT get. Did not get a tag showing total chg to my CC. Was told 4 biscuits would be extra 10 minutes, but it took 25 minutes. Very upset. Usually I love KFC?ââď¸
Food: 1
Service: 5
They forgot my gravy, can you believe it mashed potatoes and no gravy. Tried to call can't get a number. This was KFC Jackson, CASo sorry.
Atmosphere: 4
Food: 4
Service: 5
Been living here for years everytime i go here its the same thing. Food is reheated chicken dry as hell and they always forget to give me part of my order.
Atmosphere: 1
Food: 1
Service: 1
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