Starbucks
11248 Old Ml Ln, Jackson
(209) 257-0289
Recent Reviews
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The employees are nice but the line for the drive through ALWAYS takes way too long. I have had multiple times where I was stuck for at least 30-45 minutes. Drinks are correct about 50% of the time. Today they had the lobby closed due to short staffing but hey were still accepting mobile orders. The counter was covered in drinks and food and the only way to get to it was to go through the drive thru line that was extremely long.
Extremely LONG drivethrough wait time staff is slow and doesn't address the issue. I'm talking 35 45 minutes..
Wait times ALWAYS an average 30 min these days. Not sure what has changed.
Almost a 30 minute wait in the drive through and my drink was FILLED with ice. I took a few gulps and my grande drink was gone.
Starbucks is always five stars with me. Pink drinks? Hot chocolates grilled cheese sandwiches who could ask for more.
Not he first time but the drive through was 30mins.
Was cold inside
Atmosphere: 4
Food: 3
Service: 5
Heavily staffed and everyone in the building waited 20 mins + for their simple orders. As cars flew through the drive through. Staff was unfriendly with the exception of a single male employee. Once 20 minutes past I asked for a refund, however instead the lady ignored my request, later attempted to find where we were in line and then say we’ll I can make it real quick. And then proceeded to make us continue waiting. We were trying to quickly stop on a road trip and thirty minutes later we finally left with two horrible coffees in our hand. One being a black iced coffee….
Atmosphere: 1
Food: 1
Service: 1
Whoever orders the product needs another job. I hope you don’t like oatmilk because they are out of it ALL the time. Almond milk is hit or miss. If it was just a couple times I would get it but they are out of oatmilk most times I order it. There is a Safeway across the street but I guess they can’t bother to go get some.
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service server I had was very cheerful. I found additional products apart from food and beverages that were very nice and priced affordable
Atmosphere: 5
Food: 5
Service: 5
Waited almost 30 mins. to get a tall latte. First they couldn’t find my order then scrambled and still took another 10 mins to get my drink. Rediculous. Never again. Most people were complaining.
Service: 1
Have always had consistent service. Friendly and helpful customer service. Love our Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
After spending a while trying to order and waiting ten minutes for it to be made it was prepared hot when the order requested iced. The espresso machine was also rather unclean. Not recommended
Atmosphere: 3
Food: 2
Service: 1
Katherine was terrific no
Atmosphere: 5
Food: 5
Service: 5
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