Nice restaurant; the food had very little flavor. But customer service was great.
Atmosphere: 5
Food: 1
Service: 5
Amber Graham
This is a very long over due review. Absolutely one of my favorite restaurants, and I'm pretty picky lol. I go here at lease once a month after grocery shopping and they Never disappoint! The food is always fresh, hot, and delicious. Customer service is above amazing, ALWAYS!! The restaurant is clean and they make you feel welcomed as soon as you walk through the door. I do want to give Alyssa a shout out!! Hands down one of my favorite waitresses!! You're the best!!
Atmosphere: 5
Food: 5
Service: 5
Keith Westfall
My wife loves a particular dish at this restaurant and that's the only reason I bring myself to dine here. The atmosphere is OK and is the best this restaurant can offer in it's 3 categories. The service is inconsistent. I say this because it's the truth. We have had wonderful waitresses and we have had some that are horrible. What makes it worse is when they get retaliatory in a passive aggressive manor. If you call them out they will gaslight you, so it can be rather annoying. I'm on a special diet and I ordered water for my beverage and once that was established the servers face immediately changed to sour. The Salad bowl was less than half full and the bread is served as 1 piece cut into quarters. They usually offer olive oil and balsamic vinegar, spiced up for dipping and sometimes butter, but not for the patrons that order water tonight. My wife complained about the bread not being fresh or warm and that meant no more bread for us. I ordered the special; Chicken Parmesan and my wife the Pasta Sienna. My dinner was OK, despite the peppers served with the zucchini being more on the raw side than the cooked. My wife likes it spicy so to sprinkle extra curry they snuck in a charge of $2.00 Seriously.... My meal was very close to what I can find at Denny's and the cheapest item on the menu is a $19.99 Spaghetti. I think when a meal costs $24.00 it would be ok to sprinkle some spice for free. But I get it.... Everything costs.... Just ask the waiter about his tip being $2.00 lighter. It's unfair to rate a restaurant when I've had great service, but I've also been served a duck when one wasn't ordered. Get rid of the ducks and train your servers to serve and not pander because your food is just as inconsistent and lacks the Italian quality that insults those that work hard to make Italian cuisine desired.
Atmosphere: 2
Food: 2
Service: 2
Kayla Flowers
The food was wonderful, I would tell anybody to get the pasta sienna, oh my was it delicious. I might even go just for the endless bread and olive/balsamic dip, such great bread! We purchased 2 bottles of wine that are locally sourced and LOTS of food. The most memorable part of our dining experience was the staff, shame on me for not getting any names. We first spoke to the bartender and he was so sweet and helpful, then our waiter was beyond expectations for this day and age. They love what they do and treat people like family, we felt so comfortable with all of them. Thank you for such a great job, we were there meeting relatives for the very first time so it was nerve-wracking, I cant thank you enough for making the situation easy. We will come back and see you all again! P.S. thank you for topping off my soup to take home and the extra bread, it made a great lunch the next day! And thank you for the birthday ice cream for both my son and I, such a cherry-on-top.
Atmosphere: 5
Food: 5
Service: 5
Courtney Bidel
Amazing food. I had the pasta sienna. Great services and the salad and bread was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Fancy Leatherman
We were sat at our table. Received our water and placed order for the all you can eat soup and salad. The salad was very flat and plain, the soup had about 3 peice of zucchini and 2 beans and a peice of pasta the rest was broth and the bread was not even warm. When got 2nd on soup it had only 2 peices of zucchini. I found it odd that they take the bowls we ate out of back to the kitchen and added soup to them. I won't think the health department would approve of that. We wait for more bread for the broth in the bowls considering that's pretty much what you get. We waited and waited he finally showed up I asked about more bread and he said it's in the oven. By then we were done he had already brought our check. He then brought out a little brown bag with 3 peice of bread as we were getting up to leave. We had the same service last time by him. We thought we would give it a 2nd chance and nope. Definitely won't get a 3rd chance won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Patricia Finegan
Alison was amazing! She helped us put together a large group of over 30 for a celebration of life in a short period of time. She created a menu of select items that made it easy for such a large group. Im sure it was easier for the kitchen staff as well. Alison and the staff created a couple spaces in the large room for pictures and flowers. It was simple, yet special to our family. It was her favorite restaurant. So, that made it even better. Thank you Strings and staff.
Atmosphere: 4
Food: 5
Service: 5
E K
Stellar service and generous portions. Best chicken parm I've had in a long time. Stuffed shells like grandma used to make. And fried ravioli? How can I say no?
Atmosphere: 5
Food: 5
Service: 5
Tns Lallo
The best restaurant and the best service and food.
Atmosphere: 5
Food: 5
Service: 5
Kiki Reviews
I’ve been to other Strings Italian restaurants before and never had such a consistently positive experience than this one specifically. The area isn’t known for great service or food in general but this place doesn’t ever miss. The food is always incredible, service is fast and pleasant, and the atmosphere is relaxed—all aspects that are tough to find in this area, consistently. Give this one a shot even if you’ve been to a Strings before.
What a disappointing experience. The food was decent, but the service was terrible. It probably just depends on which server you get. The dark haired server seemed ok, but unfortunately we got the young blonde one. Completely inattentive and SLOW. Had to ask and wait for drink refills. Extreme delay waiting for the salad. Asked for a salad refill and it never came. When I mentioned that later she said she got busy. The place was almost empty. But the worst part is we went there for my daughter’s fifth birthday. She wore a special dress, sash, and crown. Zero recognition of her birthday from the staff. Instead of waiting for the sever to be my cashier I used the QR code on the receipt to pay which went smoothly until we got to our car and were LITERALLY chased down by the manager who thought we left without paying. Holy crap what a disappointment. NEVER GOING BACK THERE!!!!
Atmosphere: 3
Food: 4
Service: 1
Mary Chambers
Great food, wonderful service. Good value for the price
elzie pruett
Got food poisoning!! We eat hear as a last resort because it seems like we can only go out to eat on a Monday or a Tuesday and the other 2 Italian restaurants in the county are either closed of closes their kitchen an hour before they actually close. So we ate here on Tuesday the 27th of May at 7:30 ish, it was my wife's birthday She ordered a pasta of some sort she said it was wonderful, I ordered the pan fried ravioli which I only ate 2 of they tasted fine I just felt full after eating 3 bowls of their seafood bisque and 3 pieces of bread which is usually my highlight of eating here, we ordered our desert to go and left. We got home and an hour and a half later I felt more full and sick, I promptly projectile vomited for an hour and felt sick most of yesterday as well needless to say I threw the leftovers away. What a waste of over $100 that night was.
Bee G
Absolutely loved our visit to Strings Jackson! The food was fresh and full of flavor, the service was so kind and attentive, and the restaurant was spotless. It had such a cozy, family-friendly vibe. A perfect spot for a relaxed and delicious meal can’t wait to go back! 🍝❤️
Nice restaurant; the food had very little flavor. But customer service was great.
Atmosphere: 5
Food: 1
Service: 5
This is a very long over due review.
Absolutely one of my favorite restaurants, and I'm pretty picky lol.
I go here at lease once a month after grocery shopping and they Never disappoint!
The food is always fresh, hot, and delicious. Customer service is above amazing, ALWAYS!!
The restaurant is clean and they make you feel welcomed as soon as you walk through the door.
I do want to give Alyssa a shout out!! Hands down one of my favorite waitresses!! You're the best!!
Atmosphere: 5
Food: 5
Service: 5
My wife loves a particular dish at this restaurant and that's the only reason I bring myself to dine here. The atmosphere is OK and is the best this restaurant can offer in it's 3 categories. The service is inconsistent. I say this because it's the truth. We have had wonderful waitresses and we have had some that are horrible. What makes it worse is when they get retaliatory in a passive aggressive manor. If you call them out they will gaslight you, so it can be rather annoying. I'm on a special diet and I ordered water for my beverage and once that was established the servers face immediately changed to sour. The Salad bowl was less than half full and the bread is served as 1 piece cut into quarters. They usually offer olive oil and balsamic vinegar, spiced up for dipping and sometimes butter, but not for the patrons that order water tonight. My wife complained about the bread not being fresh or warm and that meant no more bread for us. I ordered the special; Chicken Parmesan and my wife the Pasta Sienna. My dinner was OK, despite the peppers served with the zucchini being more on the raw side than the cooked. My wife likes it spicy so to sprinkle extra curry they snuck in a charge of $2.00 Seriously.... My meal was very close to what I can find at Denny's and the cheapest item on the menu is a $19.99 Spaghetti. I think when a meal costs $24.00 it would be ok to sprinkle some spice for free. But I get it.... Everything costs.... Just ask the waiter about his tip being $2.00 lighter. It's unfair to rate a restaurant when I've had great service, but I've also been served a duck when one wasn't ordered. Get rid of the ducks and train your servers to serve and not pander because your food is just as inconsistent and lacks the Italian quality that insults those that work hard to make Italian cuisine desired.
Atmosphere: 2
Food: 2
Service: 2
The food was wonderful, I would tell anybody to get the pasta sienna, oh my was it delicious. I might even go just for the endless bread and olive/balsamic dip, such great bread! We purchased 2 bottles of wine that are locally sourced and LOTS of food. The most memorable part of our dining experience was the staff, shame on me for not getting any names. We first spoke to the bartender and he was so sweet and helpful, then our waiter was beyond expectations for this day and age. They love what they do and treat people like family, we felt so comfortable with all of them. Thank you for such a great job, we were there meeting relatives for the very first time so it was nerve-wracking, I cant thank you enough for making the situation easy. We will come back and see you all again! P.S. thank you for topping off my soup to take home and the extra bread, it made a great lunch the next day! And thank you for the birthday ice cream for both my son and I, such a cherry-on-top.
Atmosphere: 5
Food: 5
Service: 5
Amazing food. I had the pasta sienna. Great services and the salad and bread was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
We were sat at our table. Received our water and placed order for the all you can eat soup and salad. The salad was very flat and plain, the soup had about 3 peice of zucchini and 2 beans and a peice of pasta the rest was broth and the bread was not even warm. When got 2nd on soup it had only 2 peices of zucchini. I found it odd that they take the bowls we ate out of back to the kitchen and added soup to them. I won't think the health department would approve of that. We wait for more bread for the broth in the bowls considering that's pretty much what you get. We waited and waited he finally showed up I asked about more bread and he said it's in the oven. By then we were done he had already brought our check. He then brought out a little brown bag with 3 peice of bread as we were getting up to leave. We had the same service last time by him. We thought we would give it a 2nd chance and nope. Definitely won't get a 3rd chance won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Alison was amazing! She helped us put together a large group of over 30 for a celebration of life in a short period of time. She created a menu of select items that made it easy for such a large group. Im sure it was easier for the kitchen staff as well. Alison and the staff created a couple spaces in the large room for pictures and flowers. It was simple, yet special to our family. It was her favorite restaurant. So, that made it even better. Thank you Strings and staff.
Atmosphere: 4
Food: 5
Service: 5
Stellar service and generous portions. Best chicken parm I've had in a long time. Stuffed shells like grandma used to make. And fried ravioli? How can I say no?
Atmosphere: 5
Food: 5
Service: 5
The best restaurant and the best service and food.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to other Strings Italian restaurants before and never had such a consistently positive experience than this one specifically. The area isn’t known for great service or food in general but this place doesn’t ever miss. The food is always incredible, service is fast and pleasant, and the atmosphere is relaxed—all aspects that are tough to find in this area, consistently. Give this one a shot even if you’ve been to a Strings before.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Flying flies in restaurant
From back door from kitchen left open..sketchy 🙄
Atmosphere: 4
Food: 5
Service: 4
What a disappointing experience. The food was decent, but the service was terrible. It probably just depends on which server you get. The dark haired server seemed ok, but unfortunately we got the young blonde one. Completely inattentive and SLOW. Had to ask and wait for drink refills. Extreme delay waiting for the salad. Asked for a salad refill and it never came. When I mentioned that later she said she got busy. The place was almost empty. But the worst part is we went there for my daughter’s fifth birthday. She wore a special dress, sash, and crown. Zero recognition of her birthday from the staff. Instead of waiting for the sever to be my cashier I used the QR code on the receipt to pay which went smoothly until we got to our car and were LITERALLY chased down by the manager who thought we left without paying. Holy crap what a disappointment. NEVER GOING BACK THERE!!!!
Atmosphere: 3
Food: 4
Service: 1
Great food, wonderful service. Good value for the price
Got food poisoning!! We eat hear as a last resort because it seems like we can only go out to eat on a Monday or a Tuesday and the other 2 Italian restaurants in the county are either closed of closes their kitchen an hour before they actually close. So we ate here on Tuesday the 27th of May at 7:30 ish, it was my wife's birthday She ordered a pasta of some sort she said it was wonderful, I ordered the pan fried ravioli which I only ate 2 of they tasted fine I just felt full after eating 3 bowls of their seafood bisque and 3 pieces of bread which is usually my highlight of eating here, we ordered our desert to go and left. We got home and an hour and a half later I felt more full and sick, I promptly projectile vomited for an hour and felt sick most of yesterday as well needless to say I threw the leftovers away. What a waste of over $100 that night was.
Absolutely loved our visit to Strings Jackson! The food was fresh and full of flavor, the service was so kind and attentive, and the restaurant was spotless. It had such a cozy, family-friendly vibe. A perfect spot for a relaxed and delicious meal can’t wait to go back! 🍝❤️
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