Chipotle Mexican Grill

This is one of the fastest Chipotle teams I’ve ever seen! Everyone worked very quickly and efficiently. Easy parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chips

The portions are half size. My bowl was tiny & i paid $16 for it. That’s robbery. The entire restaurant is always filthy.
I used to work at a Chipotle for 2 years and this is not up to standard AT ALL.

Atmosphere: 1

Food: 2

Service: 2

Slow service. Seems like they do what they like. Shouldn’t take 15 mins for them to serve 4 people.

Service: 1

New Al Pastor chicken tastes nothing like Al pastor… al pastor is supposed to be sweet, tangy, and spicy. This is just sweet. Very sweet actually. Doesn’t feel like I’m eating Mexican food, then again, what did I expect when I ordered chipotle?

2024 edits: the portions you guys give are laughable. Wtf is the point of paying for chips when this is all you give me?

It’s a Chipotle, and the employees here are very nice, but at this one something is always broken or they are out of something.

Last week the temperature at the counter wasn’t right so they could only do online orders in the back. This week the burrito steamer is broken, and again being urged to order online. I don’t know why they couldn’t just steam the tortilla in the back and bring it to the front.
This events were all at peak time.

Ordering online is not good, especially if I’m already in the store and waited the long line to get up front. The portions are always significantly smaller when you order online.

If you want a consistent Chipotle, this isn’t the one.

Service: 1

Great food but lackluster service. Certainly appreciate everyone working there, food is always on point, same great chipotle experience. It’s the always single person making and checking out customers so line moves very slow. Other than that it’s the closest to me, the Glendale location on Glendale Blvd is the absolute best in terms of service. Recommended if you can stomach the line.

Atmosphere: 5

Food: 5

Service: 3

My wife and I like Chipotle. This particular restaurant has friendly service and the food seems fine. However, they do not keep the dining room clean. The times we have been there the restaurant has not met any standards of cleanliness and definitely not worthy of the Los Angeles County "A" rating they have posted in their window.
We went there this last Tuesday night at 9:15 p.m. they were not busy at all. We ordered our food and then saw that there was not ONE clean table in the dining room. We told the manager and he sent a worker to clean the ONE table for us to sit at and no other tables. He then he went back behind the counter.
It's a shame that the owner and management don't care. But if we want to eat at a local Chipotle this is what we have to accept.

Atmosphere: 1

Food: 3

Service: 4

Really bad portion sizes

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Burrito Bowl

Filthy dining room. Disgusting bathroom. 15 minutes and counting late on a single burrito online order. Enjoying the ambience.

Atmosphere: 1

Food: 4

Service: 3

I’m extremely disappointed with the Chipotle in La Cañada. This location is poorly maintained and has clearly lost its way. The workers are consistently sloppy, and tables are left dirty with trash scattered everywhere. The trash cans are always overflowing and emit a foul odor. The floors are sticky with spilled soda, making for an unpleasant dining experience. To make matters worse, the urinal has been out of order for the past 10 months, and there are never any napkins available in the bathroom. Even the Chipotle sign out front doesn’t light up properly. It’s clear that management isn’t taking care of this place, and I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

This place has the slowest service and the worst burrito I've ever had! I waited 35 minutes for an online order, and when I finally got it, the burrito was wrapped terribly, with almost no meat at all. The bottom of the bag was soaked through and made a mess all over my car seat. On top of that, the burrito burst open with juice on the first bite because of how poorly it was wrapped. Just yesterday, I ordered the exact same thing at the Santa Clarita location, and it was a completely different experience – much better quality and flavor. Avoid this place if you don’t want a disappointing experience.

Atmosphere: 3

Food: 1

Service: 1

First time eating here in years and will definitely will not be coming back. I ordered a salad and all the greens were wilted and sad. The portions were ok but the quality of the beef barbacoa was terrible. I also ordered a side of queso and chips only to find chunks of chicken and beef had fallen in there from the other meats on the station. I am not sure how this location is still open given the lack of quality and cleanliness, especially for a $22 meal.

Atmosphere: 1

Food: 1

Service: 1

Food so so

Atmosphere: 1

Food: 1

Service: 1

This has to be the worst experience I've ever had with Chipotle! If you have time DONT eat here. The staff doesn't listen to request, they are always out of food, and it takes a minimum of 15 minutes to get in and out even if you're the only person in line! Your experience if black will definitely be worst! There's so much more I want to say but I don't want to make this a seven page letter. AGAIN, DO NOT EAT HERE, YOUR ORDER WILL BE MESSED UP, THERE WILL BE NO FRIENDLY ASSISTANT IN FIXING IT!

Atmosphere: 1

Food: 4

Service: 1

Good portions, and the workers work hard, which is what I care most about for Chipotle since it varies so much by location.

Two complaints:
- sometimes the meat is super salty
- parking lot is always crowded