Panera Bread

I preordered bagels and pastries from Panera La Canada a WEEK in advance for a breakfast event at my school. Went to pick up my order, and they had not even started it yet. To make matters worse, they told me that they were out of the blueberry muffins, chocolate croissants, and cherry pastries I had ordered. When I asked how this was possible, when I PRE-ORDERED my items a week ago, they said that they had a couple of large catering orders come in this morning and I was basically out of luck. I asked if it was possible to pick those items up from a different store, and was told that I was free to call other stores and ask. Customer service is totally non existent.

Bottom line: Pre-orders mean absolutely NOTHING. You cannot count on any order you place at Panera. I will never do business with them again. They are very unprofessional. I did not get what I paid for. I was missing a total of 8 items, and they still charged me the original price I paid for my pre-order.

One of the overall best Panera locations in So Cal. Fast, friendly, and delicious! Parking can be a challenge, especially during peak times.

Atmosphere: 5

Food: 5

Service: 5

Always quick n delicious!

Atmosphere: 5

Food: 5

Service: 5

Well run, nice place with very friendly staff. Little extras like chopping up the side apples rather than just giving us a whole apple is really nice compared to other Paneras I have been to. Thank you!

Atmosphere: 5

Food: 5

Service: 5

This place is overrated in my opinion. Nothing seems to make this place stand out in my opinion in terms of quality. If anything, I would say that everything from the bread, to the soups are on the lower side of mediocre for prices that feel extravegant for what you're getting. Not a good place to take friends either; the layout means there's foot traffick around you and a lot of noise. You're never quite comfortable. I don't think I'll return here in the future.

Atmosphere: 4

Food: 2

Service: 3

Bright and fresh inside pleasant, nice tables and booths. There’s iPads to order on and then you’re not served at your table. You go pick your food up at the counter. I always get a bowl of soup and sometimes half a sandwich. Just depends on my mood.

Atmosphere: 5

Food: 5

Service: 5

All good…..till you go to the filthy restrooms.
I’m sorry I got to say it was seriously disgusting

Atmosphere: 3

Food: 4

Service: 4

Chicken salad sandwich with bread side. That's my go to

Atmosphere: 5

Food: 5

Service: 5

Excellent service, friendly staff, and delicious food. I especially enjoy their salads and soups—they're always fresh and flavorful!

Atmosphere: 5

Food: 5

Service: 5

Healthier version of fast food or dine in. Good service

Atmosphere: 5

Food: 5

Service: 5

Front help was friendly. Also easy to order on tablets too. Fast service. Clean. Good food. To go available.

Atmosphere: 5

Food: 5

Service: 5

I am not sure about the rest of the day, but breakfasts here are the thing I like. A lot.

Food: 4

We ordered two cups of soup, but they don't serve a full bowl of soup at all. You get half a bowl of broth, a couple of carrots, a couple of noodles, and a couple of chicken pieces. That's not what I expected when I ordered a bowl of soup for $9.

Atmosphere: 4

Food: 4

Service: 4

Love Panera! The pick 2 option is the best. The chocolate chip cookies are a must. They are soft and delicious. The chicken fontega is my favorite with the strawberry chicken poppy seed salad.

Very bad work by the cooks🐾