Wingstop

They took a while to take our order even though there was multiple people who could have helped or asked if we needed help in taking our order. The girl who took my order was on FaceTime the whole time and it just looked unprofessional. The fries were extremely greasy (my dads fries were drenched in oil)

Atmosphere: 1

Food: 3

Service: 1

This place will never answer the phone and I am sure they lose a ton of business because of this. At least answer and put us on hold instead of continuously ignoring our calls!!

Atmosphere: 1

Food: 1

Service: 1

This place needs better training- Couple times I tried it out their is always something wrong with the food
-Cashiers are always confused and confrontive
-Today all the wings were tiny literally the size of a penny
- I asked for extra wet and they make them look like a pool

Overall -The franchisee needs to hire better manager or the whole staff needs to be retrained

Atmosphere: 1

Food: 1

Service: 1

i love being a big back at wingstop

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Wings

Service terrible. Ordered ahead of time gave them additional 15min bc i knew theyd be busy. I was waiting and told them the name of my order. My food sat on the counter when i was already there to pick it up. They ignored me and their pick up line was chaotic. One man handling the register and giving customers the food. He was an older gentleman who was handing out free ranch to everyone and when i asked for. Ranch he told me it was extra. Literally no one in front of me paid for the ranch. This man was an older gentleman w glasses. If u have to pay for ranch every one should pay not who u pick n choose!

Atmosphere: 1

Food: 3

Service: 1

This is my second time trying this place. The first time was nothing to brag about, and now this time, the wings felt like they were cooked a long time ago, tasted like they were reheated, I don't think I'll be back.

Atmosphere: 3

Food: 1

Service: 3

Satisfied my hunger for the night. Fast, dependent, and reliable. Will order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Cut Fries, Chicken Wings

Really great customer service. Food was fresh and hot.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fresh Cut Fries, Chicken Wings

Placed an online order for 30 wings. Picked it up, drove 15 minutes home. Opened the tray and found out there was only 26 wings. I understand that there is a human factor but counting wings should be easy. Called the store, they refused a refund of some type and asked me to drive all the way back to show them the wings which would waste my time and gas. The store policy doesn’t make sense. Online coupon/offer would be better

Great staff and a clean store! Convenient location as well.

Great location wings are crispy

train whoever is controlling the phone

I’ve been to other Wingstop locations that were meh. The customer service here was friendly and helpful. The ventilation was good. Facilities were clean. My food came out quickly, and it was hot and tasty! It’s nice that there was a parking garage below the building.

Employees work very slowly. there is no one in the queue, but every time you have to wait about 30 minutes.

I placed an order online and even waited in my car for about 20 minutes before walking into the store. I got there and was told to wait a few more. I didn't mind, well i ended up waiting like 15 more. The girl at the register was sitting there while another employee in the back was working hard. It wasn't until another customer had walked in that the girl at the register got up and helped the person in the back. I don't mind waiting to be honest, because i thought maybe they had many orders and may be behind, but for this girl to be sitting around on her phone not doing anything, it rubbed me wrong. Please do better.

Parking: The location is hidden but very clean.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Chicken Wings