Aldrin who I was told is a manager was an absolute grouch. No smile or proper customer service. I work in customer service and regardless of how mean or rude people are I always respond with a smile. I wasn't even rude to him, I asked him for my drink and he double checked the receipt! As if I would want to steal a drink! Later, although I requested 6 avocado sauce he only gave me three. When I returned to ask him for three more he gave me a look as if I was asking him to jump of a cliff. This man need charming school!
Food: 5
Service: 1
Miguel Serrano
Fast food that is become really expensive
Atmosphere: 3
Food: 3
Service: 3
Kerri Becker
Friendly employees
Atmosphere: 5
Food: 4
Service: 5
Ramon Nunez
Good service all the place is clean the only thing they need tohave self checking ore Kiosk to order.
Kevin urias
Literally sprinkled chicken there was no protein in this bowl only rice and beans very disappointed
Cristina Echeverria
delicious pollo bowl
Atmosphere: 5
Food: 5
Service: 5
Linda Wong
Yesterday afternoon, we ordered food at the drive-through of this store. The person we talked to was a young man. After repeating our order, when he was about to take the payment, he said there was no vegetable salad left and asked if we wanted to change it to cauliflower. We didn't want that originally, but he forced us to take it. Then we changed it to corn. Besides, he forgot to give us the fried dough sticks. We bought with a community discount coupon and have been to this store many times. This experience was the worst. Even if the food was not available, it's fine. But he didn't give us what we were supposed to have. Is this store a black store? Does it just cheat consumers' wallets? The service was also bad. We won't go to this store again.
Sed Rico
The chicken is pretty good, everybody seems friendly
I'm not from the area and was looking for a fast drive thru option for lunch. This hit the spot.
I ordered the kids meal chicken leg combo with mashed potatoes. It also came with chips, I added a side of queso and a churro dessert. All the food was still hot and fresh when I arrived back at work to eat. The chicken is grilled style and had a good seasoning. The potatoes were basic, like instant. The queso tho - that was a great add and worth every cent. It was AMAZING. And the churros were also amazing. A nice lil treat - definitely eat this while it's still hot!
For fast food, I was impressed. The service was friendly, the food came up quick, the order was correct including all condiments sauces and utensils.
GENERAL MANAGER LADY IS ABSOLUTELY THE WORST. THERE IS NO CUSTOMER SERVICE. ALWAYS RUSHED TO ORDER, AND ALWAYS LEAVING LIKE I PISSED SOMEONE OFF WITH MY ORDER. DONT EXPECT A NICE WARM WELCOME FROM THEIR GEN. MANAGER. ID HATE TO HAVE TO WORK FOR HER.
Atmosphere: 1
Food: 5
Service: 1
Michelle Conway
Employees are always rude and unfriendly, doesn't matter when or what time I go
Aldrin who I was told is a manager was an absolute grouch. No smile or proper customer service. I work in customer service and regardless of how mean or rude people are I always respond with a smile. I wasn't even rude to him, I asked him for my drink and he double checked the receipt! As if I would want to steal a drink! Later, although I requested 6 avocado sauce he only gave me three. When I returned to ask him for three more he gave me a look as if I was asking him to jump of a cliff. This man need charming school!
Food: 5
Service: 1
Fast food that is become really expensive
Atmosphere: 3
Food: 3
Service: 3
Friendly employees
Atmosphere: 5
Food: 4
Service: 5
Good service all the place is clean the only thing they need tohave self checking ore Kiosk to order.
Literally sprinkled chicken there was no protein in this bowl only rice and beans very disappointed
delicious pollo bowl
Atmosphere: 5
Food: 5
Service: 5
Yesterday afternoon, we ordered food at the drive-through of this store. The person we talked to was a young man. After repeating our order, when he was about to take the payment, he said there was no vegetable salad left and asked if we wanted to change it to cauliflower. We didn't want that originally, but he forced us to take it. Then we changed it to corn. Besides, he forgot to give us the fried dough sticks. We bought with a community discount coupon and have been to this store many times. This experience was the worst. Even if the food was not available, it's fine. But he didn't give us what we were supposed to have. Is this store a black store? Does it just cheat consumers' wallets? The service was also bad. We won't go to this store again.
The chicken is pretty good, everybody seems friendly
Food is always good for the price
Atmosphere: 5
Food: 5
Service: 5
Found mold in my soda!!!
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Very courteous and fast
I'm not from the area and was looking for a fast drive thru option for lunch. This hit the spot.
I ordered the kids meal chicken leg combo with mashed potatoes. It also came with chips, I added a side of queso and a churro dessert. All the food was still hot and fresh when I arrived back at work to eat. The chicken is grilled style and had a good seasoning. The potatoes were basic, like instant. The queso tho - that was a great add and worth every cent. It was AMAZING. And the churros were also amazing. A nice lil treat - definitely eat this while it's still hot!
For fast food, I was impressed. The service was friendly, the food came up quick, the order was correct including all condiments sauces and utensils.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro, Kids Drumstick Meal, Queso & Chips
GENERAL MANAGER LADY IS ABSOLUTELY THE WORST.
THERE IS NO CUSTOMER SERVICE. ALWAYS RUSHED TO ORDER, AND ALWAYS LEAVING LIKE I PISSED SOMEONE OFF WITH MY ORDER. DONT EXPECT A NICE WARM WELCOME FROM THEIR GEN. MANAGER. ID HATE TO HAVE TO WORK FOR HER.
Atmosphere: 1
Food: 5
Service: 1
Employees are always rude and unfriendly, doesn't matter when or what time I go
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Avocado, Guacamole, Chips
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
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