My absolute worst experience at a Jersey Mike's. Four grill orders were posted on the grilling station (mine was second) before someone showed up to cook. They were busy filling online orders I believe. You need to pay attention to the issues Starbucks is having trying to balance in store and online and staff appropriately. I even asked if I would get a cold sandwich sooner as I was in a hurry and the gentleman reassured me that I'd be fine. He clearly had no idea of the functions of his store. Not coming back here.
Atmosphere: 4
Food: 4
Service: 1
Chris Paik
I waited for over 30 minutes for mobile order pickup. Not even one person. Apologized for the wait. The lady in the front she was humming and singing as if there was nothing wrong that Asian lady.
Atmosphere: 1
Food: 1
Service: 1
Todd Mendel
I've been coming to the LA Habra Jersey Mikes for years and always have a pleasant experience..The staff are always very friendly and attentive to my request..The Manager Lorena handles her role very professional with the goal to please the customer and get their customers out in a timely manner..The prior reviews about the time frame being too long after ordering online or in person is typical with the food being fresh, made to order and are so delicious the line inside is usually fairly long so it will take some extra minutes to prepare..Other reviews complain about the prices..What isn't more expensive these days after covid??..Still the best bang for the buck because of the freshness and taste..Good job Jersey Mikes!!..You have customers for life in my family and friends..
Atmosphere: 5
Food: 5
Service: 5
G Weasel
The worst customer service ever. The obese manager decided she wanted to try to add charges for my sandwich, even though I ordered nothing extra. Overpriced already and then they try to add charges at the end. They ended up wasting the food.
Atmosphere: 1
Food: 1
Service: 1
Rochelle Maurer
I usually like the sandwiches BUT I wish employees would listen. I cannot eat anything with oil and vinegar. Employees seem so trained to automatically make things Mike's way that they forget what the customer says. My bread was soaking wet with oil. It was disgusting.
Atmosphere: 4
Food: 2
Service: 2
Jay H
Lorena is a terrible manager and single handily brought down my opinion of this location. We have been coming here for years without any issue. In fact, everything was going great until she got involved. First she comes along and packs my friend’s sandwich into someone else’s mobile order. When he pointed it out, she gets frustrated and throws the sandwich on the counter, opens it up to look at it and then sloppily wraps the sandwich back up and throws it back on the counter at the register. When he pointed out that she was ruining his sandwich, she just laughed and walked away. When it was my turn to pay, I had a coupon with no expiration date for a sub, chip, and drink for $9.99. She said the price of the subs have gone up so the price has gone up on the coupon. I have never heard of this happening before. After I protested this policy, she rang up a sub, chip, and drink for $9.99 but the cleared it and said the total was higher. I pointed out that she just rang it up for the correct price and finally corrected it. Because of her attitude and poor customer service, I will not be back to this location again. From the response of Lorena, she doesn’t care but I hope that the owner cares and finds better managers with better customer service skills.
Atmosphere: 1
Food: 2
Service: 1
Stefan Henderson
I thought Subway was good the food here was amazing.
Atmosphere: 5
Food: 5
Service: 5
Patty Smith
Employees very kind and patient. Sub was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, The Original Italian, Club Supreme, California Club Sub
James
Half of my sandwich was missing the meat and I got left with mostly lettuce and bread.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Temple
Ordered delivery, so wasn't inside this business but food was good and arrived when promised.
Wish I would have read the reviews before we went. Was looking for something better than Subway. TERRIBLE service... $30 for 3 sandwiches. Don't waste your time, money or patience at this location. There's a subway in the Walmart or in the next plaza up by the Dollar Tree
Isabel Giel
We love jersey Mike's & have given this location a chance time & time again. & today was absolutely the last time we will be giving them our business. On 2 separate occasions they have gotten the bread wrong on 1 of the sandwiches in our order (online orders at that). The second time it happened I emailed customer service & they told me the email was forwarded to the owner & we never heard back.Today they finally got the bread right on both orders. But unfortunately both sandwiches we ordered were dripping with the oil we requested in it. The paper was full of it. It's unfortunate that this location just can't seem to get it right. We will take our business elsewhere.
Atmosphere: 2
Food: 4
Service: 2
Nikki Alviso
Long lines and workers are at a shortage. One customer had his meal given to someone else and they left with it.Workers are doing there best for a busy lunch hour.
My absolute worst experience at a Jersey Mike's. Four grill orders were posted on the grilling station (mine was second) before someone showed up to cook. They were busy filling online orders I believe. You need to pay attention to the issues Starbucks is having trying to balance in store and online and staff appropriately. I even asked if I would get a cold sandwich sooner as I was in a hurry and the gentleman reassured me that I'd be fine. He clearly had no idea of the functions of his store. Not coming back here.
Atmosphere: 4
Food: 4
Service: 1
I waited for over 30 minutes for mobile order pickup. Not even one person. Apologized for the wait. The lady in the front she was humming and singing as if there was nothing wrong that Asian lady.
Atmosphere: 1
Food: 1
Service: 1
I've been coming to the LA Habra Jersey Mikes for years and always have a pleasant experience..The staff are always very friendly and attentive to my request..The Manager Lorena handles her role very professional with the goal to please the customer and get their customers out in a timely manner..The prior reviews about the time frame being too long after ordering online or in person is typical with the food being fresh, made to order and are so delicious the line inside is usually fairly long so it will take some extra minutes to prepare..Other reviews complain about the prices..What isn't more expensive these days after covid??..Still the best bang for the buck because of the freshness and taste..Good job Jersey Mikes!!..You have customers for life in my family and friends..
Atmosphere: 5
Food: 5
Service: 5
The worst customer service ever. The obese manager decided she wanted to try to add charges for my sandwich, even though I ordered nothing extra. Overpriced already and then they try to add charges at the end. They ended up wasting the food.
Atmosphere: 1
Food: 1
Service: 1
I usually like the sandwiches BUT I wish employees would listen. I cannot eat anything with oil and vinegar. Employees seem so trained to automatically make things Mike's way that they forget what the customer says. My bread was soaking wet with oil. It was disgusting.
Atmosphere: 4
Food: 2
Service: 2
Lorena is a terrible manager and single handily brought down my opinion of this location. We have been coming here for years without any issue. In fact, everything was going great until she got involved. First she comes along and packs my friend’s sandwich into someone else’s mobile order. When he pointed it out, she gets frustrated and throws the sandwich on the counter, opens it up to look at it and then sloppily wraps the sandwich back up and throws it back on the counter at the register. When he pointed out that she was ruining his sandwich, she just laughed and walked away. When it was my turn to pay, I had a coupon with no expiration date for a sub, chip, and drink for $9.99. She said the price of the subs have gone up so the price has gone up on the coupon. I have never heard of this happening before. After I protested this policy, she rang up a sub, chip, and drink for $9.99 but the cleared it and said the total was higher. I pointed out that she just rang it up for the correct price and finally corrected it. Because of her attitude and poor customer service, I will not be back to this location again. From the response of Lorena, she doesn’t care but I hope that the owner cares and finds better managers with better customer service skills.
Atmosphere: 1
Food: 2
Service: 1
I thought Subway was good the food here was amazing.
Atmosphere: 5
Food: 5
Service: 5
Employees very kind and patient. Sub was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, The Original Italian, Club Supreme, California Club Sub
Half of my sandwich was missing the meat and I got left with mostly lettuce and bread.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery, so wasn't inside this business but food was good and arrived when promised.
Food: 5
Service: 5
Recommended dishes: Club Sub
Restaurantji Recommends
Good food
Atmosphere: 4
Food: 4
Service: 3
Wish I would have read the reviews before we went. Was looking for something better than Subway. TERRIBLE service... $30 for 3 sandwiches. Don't waste your time, money or patience at this location. There's a subway in the Walmart or in the next plaza up by the Dollar Tree
We love jersey Mike's & have given this location a chance time & time again. & today was absolutely the last time we will be giving them our business. On 2 separate occasions they have gotten the bread wrong on 1 of the sandwiches in our order (online orders at that). The second time it happened I emailed customer service & they told me the email was forwarded to the owner & we never heard back.Today they finally got the bread right on both orders. But unfortunately both sandwiches we ordered were dripping with the oil we requested in it. The paper was full of it. It's unfortunate that this location just can't seem to get it right. We will take our business elsewhere.
Atmosphere: 2
Food: 4
Service: 2
Long lines and workers are at a shortage. One customer had his meal given to someone else and they left with it.Workers are doing there best for a busy lunch hour.
Atmosphere: 4
Food: 5
Service: 3
Absolutely wonderful staff
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