It has been my go to.place when I hv visitors coming. But La Habra branch is CLOSED I went before Thanksgiving for work. It says Temporarily closed on Google, I hope so. Many will be waiting to see Juan Pollo La Habra branch back to business.
David Vasquez
The food is okay at most. Would regularly come and eat here.. until we saw roaches.
Jessica Cervantes
Good place for some whole rotisserie chicken. I think they changed the potatoes salad recipe. Still good ?
tybud1
Juan Pollo chicken is usually good. I usually order the chicken dinners with the bean and rice. I enjoy the roasted check and it very flavorful. Last night I decided to order a burrito this time and I did not like it at all. They put some type of mayonnaise or sauce inside the burrito and it was nasty. The flavor took over the whole burrito and I didnt even finish it I just threw it away and ate some cereal for dinner. When I looked at the menu online it didnt say nothing about a mayonnaise or sauce that goes in the burrito. All it said on the menu was chicken, rice, bean, and lettuce. So if you like mayo in your burrito go ahead but as long as they keep putting it in there I wont buy it. Maybe you can order it without the mayo. Dont get me wrong though the roasted chicken is good. Im just not messing with that burrito no more.
Angel Valadez
Healthy bite of tasty good chicken
Eileen F.
I spoke with Melanie yesterday and went over what happened on 9/15 at Juan Pollo in La Habra- I also mentioned to her that the potato salad smelled and didn't taste the same so we threw it out. She asked if there was anything she could do for me- I said well I'd like to be reimbursed for that meal and her response was- I'll speak with the owner and get back to you. Why even ask a customer what you can do for them to compensate their experience if you don't have the ability to do so. I have a great idea- next time (if there ever would be one). I'll just post them on TikTok and let the world see what a dirty and disgusting place this location is- in the meantime I'm sure dept of health would like to know about it my experience. HORRIBLE CUSTOMER SERVICE AT THE LOCATION AND CORPORATE.
Rogelio Acevedo
Great flavor and big portions. The chicken burritos are the best
Jay A.
Very bad service, like foreal I couldn't believe it, these morons are sooo lazy, I walked in and was ignored when 2 people were standing right there not doing anything (a fat dude looking at me with a pissed off face, and a girl who looked clueless) they waited for the other lady to come who didn't even say hi or anything, like they didn't even want customers!? I told her corn tortilla, and still got flour, they charge extra for card transactions which is cool but the stupid cashier lady didn't even tell me that, the price just changed on the machine like wtf!? 1 star and honestly bringing down the Juan pollo franchise if you don't want to work, go find another job, put such a bad taste in my mouth, and I'll never come back to this location, hope you low life's go out of business and something else gets built there instead as I live close by and hate how one of my favorite restaurants has trashbags working there. Smh what a waste.
Benjamin Cano
Good food and a reasonable price... definitely not here for the service just the well priced fresh food.. customer service and communication needs improvement
Unfortunately, the customer service here is terrible. I live in La Habra and sadly, I plan to give the La Mirada branch my future business. I order the large party packs several times a year for our family gatherings, and they haven't always been the friendliest, but I love their chicken. Last month I went in to place an order for Father's Day and the young cashier was very nice, but the lady in back of her (packing up items), was barking orders to her in Spanish talking about my request (which I understood every word of-I'm Mexican but I guess with my mask she couldn't tell) and she was just very rude. The visit before that, she was rude to another customer, so I wasn't surprised when it was my turn. Everyone has bad days but like I said-the vibe hasn't always been the friendliest at this location. I always try to support my local eateries so it's a bummer...but the La Mirada branch is bigger and cleaner.
Strow J.
How rude these people are. I called to place a order and the lady hung up on me the first time and second time said we don't take phone orders and hung up. No problem there's plenty of other food options around here.
Alejandra I.
Food is good but service is horrible! All employees are rude and who else thinks the 1 sauce per order is absolutely ridiculous? You can buy additional sauce for an extra.50 each!!! Oh not to mention they also charge .50 to use you debit/ credit card! I just find all this pathetic!
It has been my go to.place when I hv visitors coming. But La Habra branch is CLOSED I went before Thanksgiving for work. It says Temporarily closed on Google, I hope so. Many will be waiting to see Juan Pollo La Habra branch back to business.
The food is okay at most. Would regularly come and eat here.. until we saw roaches.
Good place for some whole rotisserie chicken. I think they changed the potatoes salad recipe. Still good ?
Juan Pollo chicken is usually good. I usually order the chicken dinners with the bean and rice. I enjoy the roasted check and it very flavorful. Last night I decided to order a burrito this time and I did not like it at all. They put some type of mayonnaise or sauce inside the burrito and it was nasty. The flavor took over the whole burrito and I didnt even finish it I just threw it away and ate some cereal for dinner. When I looked at the menu online it didnt say nothing about a mayonnaise or sauce that goes in the burrito. All it said on the menu was chicken, rice, bean, and lettuce. So if you like mayo in your burrito go ahead but as long as they keep putting it in there I wont buy it. Maybe you can order it without the mayo. Dont get me wrong though the roasted chicken is good. Im just not messing with that burrito no more.
Healthy bite of tasty good chicken
I spoke with Melanie yesterday and went over what happened on 9/15 at Juan Pollo in La Habra- I also mentioned to her that the potato salad smelled and didn't taste the same so we threw it out. She asked if there was anything she could do for me- I said well I'd like to be reimbursed for that meal and her response was- I'll speak with the owner and get back to you. Why even ask a customer what you can do for them to compensate their experience if you don't have the ability to do so. I have a great idea- next time (if there ever would be one). I'll just post them on TikTok and let the world see what a dirty and disgusting place this location is- in the meantime I'm sure dept of health would like to know about it my experience. HORRIBLE CUSTOMER SERVICE AT THE LOCATION AND CORPORATE.
Great flavor and big portions. The chicken burritos are the best
Very bad service, like foreal I couldn't believe it, these morons are sooo lazy, I walked in and was ignored when 2 people were standing right there not doing anything (a fat dude looking at me with a pissed off face, and a girl who looked clueless) they waited for the other lady to come who didn't even say hi or anything, like they didn't even want customers!? I told her corn tortilla, and still got flour, they charge extra for card transactions which is cool but the stupid cashier lady didn't even tell me that, the price just changed on the machine like wtf!? 1 star and honestly bringing down the Juan pollo franchise if you don't want to work, go find another job, put such a bad taste in my mouth, and I'll never come back to this location, hope you low life's go out of business and something else gets built there instead as I live close by and hate how one of my favorite restaurants has trashbags working there. Smh what a waste.
Good food and a reasonable price... definitely not here for the service just the well priced fresh food.. customer service and communication needs improvement
Worst chicken I ever tried
Restaurantji Recommends
Unfortunately, the customer service here is terrible. I live in La Habra and sadly, I plan to give the La Mirada branch my future business. I order the large party packs several times a year for our family gatherings, and they haven't always been the friendliest, but I love their chicken. Last month I went in to place an order for Father's Day and the young cashier was very nice, but the lady in back of her (packing up items), was barking orders to her in Spanish talking about my request (which I understood every word of-I'm Mexican but I guess with my mask she couldn't tell) and she was just very rude. The visit before that, she was rude to another customer, so I wasn't surprised when it was my turn. Everyone has bad days but like I said-the vibe hasn't always been the friendliest at this location. I always try to support my local eateries so it's a bummer...but the La Mirada branch is bigger and cleaner.
How rude these people are. I called to place a order and the lady hung up on me the first time and second time said we don't take phone orders and hung up. No problem there's plenty of other food options around here.
Food is good but service is horrible! All employees are rude and who else thinks the 1 sauce per order is absolutely ridiculous? You can buy additional sauce for an extra.50 each!!! Oh not to mention they also charge .50 to use you debit/ credit card! I just find all this pathetic!
Literally always SO good!
Great tasting. Keep up good work.