The girl was on the phone the “entire time”she must’ve had earbuds in Her ears. The entire time from the bread to the register ringing me up she was on the phone with somebody. She also spoke Spanish and had a heavy accent and I really couldn’t understand her. And when I got home, sat down to eat she put stuff in my sandwich that I didn’t even ask for. This subway is in Walmart La Habra on Beach Boulevard. I went in there tonight on Friday, February 21 about 4:30 PM
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sandwich
Vanessa Guevara
Unfriendly staff, rude I asked for something to drink (a water cup) and they refused to me give me one. Saying they didn't had one had I saw a worker drinking from one
Atmosphere: 1
Food: 1
Service: 1
Jay Kim
Mara needs to learn English before work at any restaurant field. She doesn’t deserve to work at Subway so rude annoying attitude when customers having questions especially she was on the phone using apple watch worst service I ever experienced. I reported to Subway for better customer care.
Atmosphere: 1
Food: 1
Service: 1
Chan Kim
I had the worst experience of my life today at this restaurant. Long stories make it short, if you order sandwiches here you are never going to get what you want. Subway sandwiches have been my favorite fast food since high school. You can choose and add only the vegetables or ingredients you like, and you can leave out the ones you don't like. If I had read the Google reviews before going to this restaurant, I wouldn't have had the worst experience I had today. As several people wrote in their reviews, the manager of this restaurant, a woman named “Mara,” is stingy when it comes to putting ingredients into sandwiches. I asked for extra jalapeños to be added to the Tuna sandwich, but she said the rule is to add 4 pieces, and she cannot add extra. If customers request more, she can put 8 pieces at the maximum.
I've been to Subway dozens of times over the years, but this is the first time I've heard an employee say the number of jalapenos, the number of onions, the number of spinaches, and the number of vegetables.
So, I told her, I got it. Since your restaurant is run by a franchise company, I will file a complaint with the headquarters. I told her, “Your attitude towards customers is very rude. However, she ignored me and kept repeating the same thing until I told her to shut up and give me my sandwiches I know I used bad words. But her attitude and behavior towards to customer were very unpleasant. End up she completely made my sandwiches, and she cancelled my order. Horrible service and a shameful waste of food.
I will never go back to this restaurant again if she continues to work and will report what happened today via email to subway headquarters office. I know nothing will change, but employees who are rude to customers like her will only cause damage to the restaurant image. I will post this on Yelp and Google reviews. Please read several reviews before ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Grace Yun
This subway sucks because they are stingy with their vegetables. The older lady who made my sandwich gave me three leaves of spinach only. She stated, "it is portioned." 3 spinach pieces!!!! Omg!!!!
Atmosphere: 1
Food: 1
Service: 1
Contenido de Calidad
Bad service
Atmosphere: 4
Food: 4
Service: 1
Randi Brammeier
With the issues I had with my last visit and now the attitude I just got tonight, IM DONE WITH THIS LOCATION! I will be finding out which location is NOT OWNED by the same people!!! GM emailed me back after I complained the last time but once I responded, they never got back to me again. Horrible customer service!!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Rachel Perez
Mara the manager threw our sandwiches away after my husband repeatedly told her he didn’t want tomatoes??? She was so hostile towards us for tomatoes! She said she had to make it as the menu states so I guess you can’t go to subway and get the sandwich you want. Horrible horrible service and a shameful waste of food. Also the restaurant was dirty so I guess it’s probably better we didn’t get to eat our sandwiches
Atmosphere: 1
Service: 1
David Charm
My sandwich tasted nasty, they don't clean properly, when I asked for a refund the owner jordan said the sandwich was fine. Never come here its unsanitary. Disgusting sandwiches and no refunds.
Atmosphere: 1
Food: 1
Service: 1
Liz Rojas
The meatball sandwich very yummy and the tunaThe teriyaki chicken sandwich very yummy went few months ago great sandwiches yummy soups
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
Eric EK (Eric pro)
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
Eric EK
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
Roxana Velasquez
The ladies loved the jobs good costumers services
Atmosphere: 5
Food: 5
Service: 5
J C
I'm very happy to see this store haves a new owner !! The service was never good here before. I would come here after shopping at Walmart. but now they are nice fast and friendly.I only started coming back after seeing the store looks so nice now. Fresh food and the subs look great. Thanks Amy for making my lunch today foot long ham Is the was the best
The girl was on the phone the “entire time”she must’ve had earbuds in Her ears.
The entire time from the bread to the register ringing me up she was on the phone with somebody.
She also spoke Spanish and had a heavy accent and I really couldn’t understand her.
And when I got home, sat down to eat she put stuff in my sandwich that I didn’t even ask for.
This subway is in Walmart La Habra on Beach Boulevard.
I went in there tonight on Friday, February 21 about 4:30 PM
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sandwich
Unfriendly staff, rude I asked for something to drink (a water cup) and they refused to me give me one. Saying they didn't had one had I saw a worker drinking from one
Atmosphere: 1
Food: 1
Service: 1
Mara needs to learn English before work at any restaurant field. She doesn’t deserve to work at Subway so rude annoying attitude when customers having questions especially she was on the phone using apple watch worst service I ever experienced.
I reported to Subway for better customer care.
Atmosphere: 1
Food: 1
Service: 1
I had the worst experience of my life today at this restaurant.
Long stories make it short, if you order sandwiches here you are never going to get what you want.
Subway sandwiches have been my favorite fast food since high school.
You can choose and add only the vegetables or ingredients you like, and you can leave out the ones you don't like. If I had read the Google reviews before going to this restaurant, I wouldn't have had the worst experience I had today.
As several people wrote in their reviews, the manager of this restaurant, a woman named “Mara,” is stingy when it comes to putting ingredients into sandwiches.
I asked for extra jalapeños to be added to the Tuna sandwich, but she said the rule is to add 4 pieces, and she cannot add extra. If customers request more, she can put 8 pieces at the maximum.
I've been to Subway dozens of times over the years, but this is the first time I've heard an employee say the number of jalapenos, the number of onions, the number of spinaches, and the number of vegetables.
So, I told her, I got it. Since your restaurant is run by a franchise company, I will file a complaint with the headquarters. I told her, “Your attitude towards customers is very rude. However, she ignored me and kept repeating the same thing until I told her to shut up and give me my sandwiches
I know I used bad words. But her attitude and behavior towards to customer were very unpleasant.
End up she completely made my sandwiches, and she cancelled my order.
Horrible service and a shameful waste of food.
I will never go back to this restaurant again if she continues to work and will report what happened today via email to subway headquarters office. I know nothing will change, but employees who are rude to customers like her will only cause damage to the restaurant image. I will post this on Yelp and Google reviews. Please read several reviews before ordering from here.
Atmosphere: 1
Food: 1
Service: 1
This subway sucks because they are stingy with their vegetables. The older lady who made my sandwich gave me three leaves of spinach only. She stated, "it is portioned." 3 spinach pieces!!!! Omg!!!!
Atmosphere: 1
Food: 1
Service: 1
Bad service
Atmosphere: 4
Food: 4
Service: 1
With the issues I had with my last visit and now the attitude I just got tonight, IM DONE WITH THIS LOCATION! I will be finding out which location is NOT OWNED by the same people!!! GM emailed me back after I complained the last time but once I responded, they never got back to me again. Horrible customer service!!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Mara the manager threw our sandwiches away after my husband repeatedly told her he didn’t want tomatoes??? She was so hostile towards us for tomatoes! She said she had to make it as the menu states so I guess you can’t go to subway and get the sandwich you want. Horrible horrible service and a shameful waste of food. Also the restaurant was dirty so I guess it’s probably better we didn’t get to eat our sandwiches
Atmosphere: 1
Service: 1
My sandwich tasted nasty, they don't clean properly, when I asked for a refund the owner jordan said the sandwich was fine. Never come here its unsanitary. Disgusting sandwiches and no refunds.
Atmosphere: 1
Food: 1
Service: 1
The meatball sandwich very yummy and the tunaThe teriyaki chicken sandwich very yummy went few months ago great sandwiches yummy soups
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
The price is not as cheap as before and the quality is not as good as before I hope you come back to Subway like beforesorry but Customers are getting smaller, you have to think about the way you operate
The ladies loved the jobs good costumers services
Atmosphere: 5
Food: 5
Service: 5
I'm very happy to see this store haves a new owner !! The service was never good here before. I would come here after shopping at Walmart. but now they are nice fast and friendly.I only started coming back after seeing the store looks so nice now. Fresh food and the subs look great. Thanks Amy for making my lunch today foot long ham Is the was the best
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