Domino's Pizza
7660 Fay Ave Ste D, La Jolla
(858) 257-4114
Recent Reviews
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Worst customer service experience I’ve ever had in my entire life. We tried to call them multiple times and they would not answer or tell us when they were delivering our pizza. We waited four hours with no response. One of us even drove to the location to check. They told us they would deliver our pizza in 20 minutes when we arrived at the store, but nothing happened. After waiting at home for another hour we called them and they answered after calling maybe 20 times. They said on the phone “What is your solution to this problem? The solution would be to give us our pizza or tell us at least what is going on. This was a horrendous experience. Please fire the manager asap.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. Said wait for 15 minutes and 30 minutes later my order was no ready. When the pizza finally ready was no fully cooked, them one lady work here burned my pizza. I not recommend this place. Bad atmosphere and attention to the customer.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service experience. I ordered via the app. The tracker said my order was ready and I waited for carside delivery. Agter several
minutes, I went in to get my order. The young man said they must have forgotten to do my order. I was in a hurry and I asked to cancrl/refund my order. He said he was a delivery driver and did not know how to do it. I came back later and asked to see manager on duty. Young guy went to back office and said manager was on break and said he not come to the front. He said the manager would void the order later and it would get refunded. A few days later, the pending charge became complete. I am out $26.69 and was given no food. This is beyond BAD. I am pursuing the matter through Dominos National Customer Service hotline. Terrible, just terrible
I was placed on hold over and over again for 30+ min. My food was never delivered. Terrible service.
Service: 1
Ordered pizza and wings, provided payment info and never heard from this place again. Called several times, placed on hold, never heard from a human again. Got to hear the energetic and annoying promo while on hold, over and over though. No food, nothing. If you want to waste your time, order from this place and then go order from somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Pepperoni Pizza
I was placed on hold over and over again for 30+ min. My food was never delivered. Terrible service.
Service: 1
I ordered a pizza said it would be delivered in 30 minutes almost to hours later it has gone through 4 quality check and has apparently been baked 5 times took over 2 hours to receive my food
Service: 1
Ordered two pizzas for delivery and the app said 40 minutes. It took 1 hour and 30 minutes. Ordered extra sauce and it came with practically none.
Atmosphere: 3
Food: 3
Service: 2
Had an amazing experience here. Got there pretty late in the day and the owner was super kind and helpful in making sure my experience and food was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza, Lava Cake
Perfect order,fast delivery
Restaurantji Recommends
Timely delivery and the best domino's pizza I've ever had. They did a great job at loading it with toppings. Appreciate the service.
Food: 5
Service: 5
What's up with this store? Ordered online but there was no progress so we call the store and get put on hold for what are we going on one hour????Sometime is really wrong with this store. Thank God this is the last order (if we get it).
Atmosphere: 1
Food: 3
Service: 1
The guy didn't wash his hands after touching the cash register. He went straight to making the pizza with his dirty hands.
Atmosphere: 5
Food: 5
Service: 3
I regularly order from Domino's. The best purchases I have made is the coupon special for two topping Pizza, and Philly Cheese steak sandwich. Those are the best purchases, and quality for the
Food: 4
Service: 5
Ordered a pizza to pick up. My kids wanted to sit down & have a few slices. They have a stool that kids can stand on & watch the pizzas being made !! They loved it!Employees were really friendly & the freshly made pizza was yummy! We usually order delivery, but the pickup pizza was soooo good!!
Vegetarian options: Cheese pizza, veggies pizza
Atmosphere: 5
Food: 5
Service: 5
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