Let me start by saying I have spent $10-20/day at various Starbucks locations in the San Diego area, often needing to work on my laptop and talk to clients. I stopped in the Regents Park location as I have dozens of times over the years, and was there for no more than 15 minutes before the store manager “Truman” told me that if I didn’t make another purchase (I’ve had 3 coffees already today, and just ate lunch) I would have to leave. I needed 10 more minutes max to call a client, but he insisted that this new corporate policy would be enforced without exception. I asked Truman if he’d be willing to lose a customer forever over this, and his answer was “absolutely”. Surprised, I asked again. He asked if I was threatening him (hilarious). I told him that, yes, I was threatening to never spend another dime at Starbucks. He doubled down, saying “absolutely”. Apparently Truman doesn’t either understand or care about losing customers over this. No problem, it’s not like there aren’t plenty of other coffee houses to choose from. And that includes shops like Peet’s Coffee and Dutch Bros, to name just a couple, who don’t have the reputation that Starbucks has of burning their shots and microwaving stale, soggy food. Save your $$ and avoid Starbucks at all costs. They are the McDonald’s of coffee shops. Their product is average at best, but they have the most locations and think that makes them the best. They’ll soon find out that they miscalculated. (And provide some customer service retraining for Truman. His managerial and customer interaction soft skills need improvement.)
Janan Moein
I ordered $15 of food. During my breakfast I asked the barista if she could fill my water bottle, she said no. So I asked if she could give me a venti water and she said I had to wait in line again. Very poor customer service. Considering it was not even that busy.
Atmosphere: 1
Food: 4
Service: 1
claire
Photo speaks for its self. Best bacon Gouda look how perfect. Also drew a smiley face on the bag. Tysm
Mike Soto
This is a training facility. Not the best out there. I only come to starbucks when I get gifted cards. Always a wait and drinks are a hit or miss. The kids are nice
Atmosphere: 3
Food: 3
Service: 4
Omid Pouya
Im grateful for….Getting to be served by all the amazing students who work hereAnd great atmosphere of this starbucks location on campus… ample
Atmosphere: 5
Food: 4
Service: 5
Daniel
Kid-friendliness: Everyone is so nice
Atmosphere: 5
Food: 5
Service: 5
2AM Show
This Starbucks is always super busy and the kids making the drinks are slow. I waited 20 minutes for a vanilla nitro cold brew that did not have ice in it when I finally did receive it.To add insult to injury several people who came in after me got their drinks before I did
Atmosphere: 1
Food: 2
Service: 1
Craig Jones
Nice campus location
Kai-Jie Chang
The Starbucks clerk here is very friendly. And the menu is quite different from Taiwan’s If you don’t know what to order You can use your mobile phone to check the menu Click in and you can learn how to adjust in English
Not a good place for spending for coffee. They took a lot extra amount than other Starbucks for the same item. In addition to that, they always make it more frothy with 50% ice and rest amount with coffee. I mostly order shaken expresso and get 1/3 froth, 1/3 ice, and 1/3 coffee.
Michael Meotti
Staying at a hotel across the street for a weekend in La Jolla and wanted to explore the UCSD campus. This is a good sized Starbucks but we were here on a quiet early Sunday morning. The baristas were so friendly and welcoming...felt like my neighborhood Starbucks back in the day.
Atmosphere: 5
Food: 4
Service: 5
Katie Li
This older woman charged me twice by scanning my Starbucks card twice and refused to refund me even though I was showing her the charge on my APP and kept on telling me that I need to call Starbucks myself if I want a refund. Her name was Sheney or Shenny I think.
AJ
Been there a few times now and the drinks are consistently watered down just mixed horribly…there are a lot of baristas in training so I’m guessing that’s why
Brian S.
Been there a few times now and the drinks are consistently watered down just mixed horribly…there are a lot of baristas in training so I’m guessing that’s why
Let me start by saying I have spent $10-20/day at various Starbucks locations in the San Diego area, often needing to work on my laptop and talk to clients. I stopped in the Regents Park location as I have dozens of times over the years, and was there for no more than 15 minutes before the store manager “Truman” told me that if I didn’t make another purchase (I’ve had 3 coffees already today, and just ate lunch) I would have to leave. I needed 10 more minutes max to call a client, but he insisted that this new corporate policy would be enforced without exception. I asked Truman if he’d be willing to lose a customer forever over this, and his answer was “absolutely”. Surprised, I asked again. He asked if I was threatening him (hilarious). I told him that, yes, I was threatening to never spend another dime at Starbucks. He doubled down, saying “absolutely”. Apparently Truman doesn’t either understand or care about losing customers over this. No problem, it’s not like there aren’t plenty of other coffee houses to choose from. And that includes shops like Peet’s Coffee and Dutch Bros, to name just a couple, who don’t have the reputation that Starbucks has of burning their shots and microwaving stale, soggy food. Save your $$ and avoid Starbucks at all costs. They are the McDonald’s of coffee shops. Their product is average at best, but they have the most locations and think that makes them the best. They’ll soon find out that they miscalculated. (And provide some customer service retraining for Truman. His managerial and customer interaction soft skills need improvement.)
I ordered $15 of food. During my breakfast I asked the barista if she could fill my water bottle, she said no. So I asked if she could give me a venti water and she said I had to wait in line again. Very poor customer service. Considering it was not even that busy.
Atmosphere: 1
Food: 4
Service: 1
Photo speaks for its self. Best bacon Gouda look how perfect. Also drew a smiley face on the bag. Tysm
This is a training facility. Not the best out there. I only come to starbucks when I get gifted cards. Always a wait and drinks are a hit or miss. The kids are nice
Atmosphere: 3
Food: 3
Service: 4
Im grateful for….Getting to be served by all the amazing students who work hereAnd great atmosphere of this starbucks location on campus… ample
Atmosphere: 5
Food: 4
Service: 5
Kid-friendliness: Everyone is so nice
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is always super busy and the kids making the drinks are slow. I waited 20 minutes for a vanilla nitro cold brew that did not have ice in it when I finally did receive it.To add insult to injury several people who came in after me got their drinks before I did
Atmosphere: 1
Food: 2
Service: 1
Nice campus location
The Starbucks clerk here is very friendly.
And the menu is quite different from Taiwan’s
If you don’t know what to order
You can use your mobile phone to check the menu
Click in and you can learn how to adjust in English
Excellent service
Restaurantji Recommends
Not a good place for spending for coffee. They took a lot extra amount than other Starbucks for the same item. In addition to that, they always make it more frothy with 50% ice and rest amount with coffee. I mostly order shaken expresso and get 1/3 froth, 1/3 ice, and 1/3 coffee.
Staying at a hotel across the street for a weekend in La Jolla and wanted to explore the UCSD campus. This is a good sized Starbucks but we were here on a quiet early Sunday morning. The baristas were so friendly and welcoming...felt like my neighborhood Starbucks back in the day.
Atmosphere: 5
Food: 4
Service: 5
This older woman charged me twice by scanning my Starbucks card twice and refused to refund me even though I was showing her the charge on my APP and kept on telling me that I need to call Starbucks myself if I want a refund. Her name was Sheney or Shenny I think.
Been there a few times now and the drinks are consistently watered down just mixed horribly…there are a lot of baristas in training so I’m guessing that’s why
Been there a few times now and the drinks are consistently watered down just mixed horribly…there are a lot of baristas in training so I’m guessing that’s why
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