Ordered a double quarter pounder and received this! They used 2 regular patties from what I’m assuming is the Big Mac. Unacceptable! Plus WHY is it ALWAYS a wait when you order a double quarter pounder??? I always have to pull up ahead and wait for them to bring it out, I only ordered 1 menu item!
Atmosphere: 3
Food: 1
Service: 3
Renee Almeida
I find the older I get the more I need help with ordering on machines LOL the young lady was kind and very patient for me 💞
Atmosphere: 5
Food: 5
Service: 5
infinite540
This McDonald's is one of the better ones. Everyone is very kind
Tammara Pasquariello
Swung by the drive through to pick up a grinch happy meal for my granddaughter. She absolutely loved it. The service was amazingly quick & she had no complaints about the food or the grinchy socks.
Atmosphere: 5
Food: 5
Service: 5
David
every single time it’s a long wait time and they always have like not a good attitude when I come. I don’t like coming here. and it’s always a takeout order
Atmosphere: 1
Food: 1
Service: 1
Scott Burrell
I just spender 24 minutes trying to get some food for my son it surprisingly that they make 20$
Esteban 2D
It’s McDonald’s workers for some odd reason messing up these orders. I ordered on Ubereats didn’t make my order confusing or anything like that and they still messed up.
Food: 1
Kevin Schlueter
IF I COULD GIVE 0 STARS FOR EVERYTHING I WOULD!! WHEN I SAY STAY AWAY FROM THIS PLACE, PLEASE HEED MY ADVICE AND DO NOT GO TO THIS MCDONALDS!! HORRIBLE CUSTOMER SERVICE!! THE MANAGER AND DRIVE THU LADY WORKING TONIGHT SUNDAY NOVEMBER 16 AT 6PM NEED TO BE FIRED ASAP FOR BEING SO RUDE AND CANCELLING MY ORDER!! THIS LOCATION NEEDS TO CLOSE DOWN! GET BETTER!!
Atmosphere: 1
Food: 1
Service: 1
angel wilson (crazyblond3girl)
Terrible customer service. Drive thru is broken. Wouldn't return
Atmosphere: 1
Service: 1
Taylor Ingalls
The manager that was on duty when I was here was so rude
On Saturday, November 8 at 1:15 PM The lady working, the drive-through needs to work on her attitude problems. As a customer, you know Customer Service does go a long way. I had explained my order to her twice of what I ordered, and she continued to give me attitude about it when I ordered through the mobile app why is it that I have to show a picture of what I ordered through the app and you’re still challenging me on what I ordered? This makes me very concerned as a customer when you have a very basic job to put food in a bag and serve it to me. I don’t understand how you have three people helping you in the back organized meals and you still can’t get my order correct. This will be the last time I showed up to McDonald’s especially when I spent almost $40 in food. Correct the way I was raised doing Customer Service or anything that has to do Usually, Customer Service comes first. If I was to have an attitude, especially at a food job or a retail job I’d be fired on the spot, but I guess times have changed. What do I know being 35 years old again definitely won’t be returning to this McDonald’s location due to this lady having attitude and they probably won’t do anything about her Behavior
Atmosphere: 1
Food: 4
Service: 1
PotatoN8
Slow, terrible service and cold, tasteless food. The franchise on Mission Gorge is much better in my opinion.
Atmosphere: 3
Food: 1
Service: 1
Matt Wilder
I like the new order kiosk, they got it right out, no crowds.
Atmosphere: 5
Food: 5
Service: 5
kimberley hall
Every single time I’ve been they’ve messed up something of mine. I buy iced vanilla coffees a lot, this is the only McDonald’s to constantly give me caramel instead. My husband gets a Coke they gave him sprite? Always messes up our orders
Carlee
I mean it's McDonald's. But they have never screwed up my order and the people in the drive in window always seem very nice.
Ordered a double quarter pounder and received this! They used 2 regular patties from what I’m assuming is the Big Mac. Unacceptable! Plus WHY is it ALWAYS a wait when you order a double quarter pounder??? I always have to pull up ahead and wait for them to bring it out, I only ordered 1 menu item!
Atmosphere: 3
Food: 1
Service: 3
I find the older I get the more I need help with ordering on machines LOL the young lady was kind and very patient for me 💞
Atmosphere: 5
Food: 5
Service: 5
This McDonald's is one of the better ones. Everyone is very kind
Swung by the drive through to pick up a grinch happy meal for my granddaughter. She absolutely loved it. The service was amazingly quick & she had no complaints about the food or the grinchy socks.
Atmosphere: 5
Food: 5
Service: 5
every single time it’s a long wait time and they always have like not a good attitude when I come. I don’t like coming here. and it’s always a takeout order
Atmosphere: 1
Food: 1
Service: 1
I just spender 24 minutes trying to get some food for my son it surprisingly that they make 20$
It’s McDonald’s workers for some odd reason messing up these orders. I ordered on Ubereats didn’t make my order confusing or anything like that and they still messed up.
Food: 1
IF I COULD GIVE 0 STARS FOR EVERYTHING I WOULD!! WHEN I SAY STAY AWAY FROM THIS PLACE, PLEASE HEED MY ADVICE AND DO NOT GO TO THIS MCDONALDS!! HORRIBLE CUSTOMER SERVICE!! THE MANAGER AND DRIVE THU LADY WORKING TONIGHT SUNDAY NOVEMBER 16 AT 6PM NEED TO BE FIRED ASAP FOR BEING SO RUDE AND CANCELLING MY ORDER!! THIS LOCATION NEEDS TO CLOSE DOWN! GET BETTER!!
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Drive thru is broken. Wouldn't return
Atmosphere: 1
Service: 1
The manager that was on duty when I was here was so rude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
On Saturday, November 8 at 1:15 PM The lady working, the drive-through needs to work on her attitude problems. As a customer, you know Customer Service does go a long way. I had explained my order to her twice of what I ordered, and she continued to give me attitude about it when I ordered through the mobile app why is it that I have to show a picture of what I ordered through the app and you’re still challenging me on what I ordered? This makes me very concerned as a customer when you have a very basic job to put food in a bag and serve it to me. I don’t understand how you have three people helping you in the back organized meals and you still can’t get my order correct. This will be the last time I showed up to McDonald’s especially when I spent almost $40 in food. Correct the way I was raised doing Customer Service or anything that has to do Usually, Customer Service comes first. If I was to have an attitude, especially at a food job or a retail job I’d be fired on the spot, but I guess times have changed. What do I know being 35 years old again definitely won’t be returning to this McDonald’s location due to this lady having attitude and they probably won’t do anything about her Behavior
Atmosphere: 1
Food: 4
Service: 1
Slow, terrible service and cold, tasteless food. The franchise on Mission Gorge is much better in my opinion.
Atmosphere: 3
Food: 1
Service: 1
I like the new order kiosk, they got it right out, no crowds.
Atmosphere: 5
Food: 5
Service: 5
Every single time I’ve been they’ve messed up something of mine. I buy iced vanilla coffees a lot, this is the only McDonald’s to constantly give me caramel instead. My husband gets a Coke they gave him sprite? Always messes up our orders
I mean it's McDonald's. But they have never screwed up my order and the people in the drive in window always seem very nice.
Atmosphere: 3
Food: 4
Service: 4
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