This store has delivered to the wrong address once. Driver refused to go get it and bring to the correct address. Doordash assured me that I would get a refund. Never received.The next time I ordered the order came up wrong. I immediately called the store to change. The person who answered the phone said it was already made and they were going to deliver as is. When I protested he hung up on me. The driver arrived with the incorrect order and I sent it back to the store. Doordash again told me I would get a full refund. Never receivedThe guy that runs this store is unbelievably rude and ignorant of any idea of customer service.Doordash are theives and liars. I am done with the store and the delivery service they use.
Atmosphere: 1
Food: 2
Service: 1
Sammy Gonzalez
Order for pick up said was gonna be ready at 5:45 pmand it’s pass 5:58 pmthat’s so unbelievable juts waiting on the line while the girl does someone else sandwich when my order comes first never coming back ??♀️ don’t have pick up orders if they aren’t gonna be ready when they say they are. November,5,23
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Beverly Contreras
The lettuce was bad the tomatoes looked like they were so old. I would rate it 0 or -3. I wouldn't give that stuff to anyone. Bad
Atmosphere: 1
Food: 1
Service: 1
benjamin lawrence
Much appreciate Bryan, and his staff visit this location off and on when I'm in the area. never had any issues Sub always fix the way I ask for. Excellent service food and employees. Five plus stars. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg
E. Arnold
Great sandwiches, but Subway has really let me down and lost my business. On June 30th I attempted to use the app to order for pick up. My son and I were eating Subway a few times a week and never had a problem. But this time, I got an error message upon checking out. I tried a 2nd time to complete checking out but got an error message again. I checked my bank and saw 2 charges pending for $20.37 each. I figured they were just authorizations and would drop off, but they didn't. Subway put the charges through even though the orders were never fulfilled. I have attempted to contact Subway via their app and their website and no one will respond. So now I'm out $40.74. Thanks Subway. I recommend you spend your money at a different sandwich shop.
Atmosphere: 4
Food: 4
Service: 4
Aracely Serrano
Cookies hit the spot except for when the worker said “again?” When I bought another one that’s Kinda mean ngl
Atmosphere: 2
Food: 5
Service: 3
em davis
i love this subway a bunch, I've had no issues with any of the workers!! i always ask if they could doodle a smiley face on my sandwich and i always get one:)
Sam Button
Was empty when I came in but the sandwich artist was very welcoming and helpful. She made our sandwiches perfectly!
Atmosphere: 5
Food: 5
Service: 5
Zaid A.
Terrible customer service and system. Took my money out my account but claimed they didn't have anything on their side. Waited nearly one hour to see if anything came up. Nothing ever came up and they still charged me through the app for food I never received. Instead of trying to assist you in this issue they act confused as well.
Andrew Aziz
This is the best Subway in the area; well-stocked, lots of tables, always friendly sandwich-makers!
Always good. This location in particular is good. Always friendly & always clean!!!
Immediate Professional
Perfect sandwiches when you combine the best and freshest ingredients.
Gothic 501
The sandwich maker was a little ? but other then that it was good not great but good ?
Hannah M.
I've never thought to write a Yelp review about Subway, but the woman who helped me today changed that. I didn't catch her name, but she deserves a raise or a promotion because I have never felt more satisfied with a customer service exchange in my life. On June 11th, 8:30pm my friend and I walked into subway hungry and just wanting something quick and easy. The woman working was extremely great at all aspects of the job, from joking with us about sub sizes to making sure the veggies I wanted were placed in the correct order. I asked for extra olives and she loaded them up, even checking to make sure it was enough. She even convinced me to get the subway app and check my mail for coupons. I don't need the subway app, but I got it on her recommendation. The subs themselves look better than an advertisement photo. I hope someone sees this and at least passes it on to the amazing woman who helped us. She deserves more than whatever she is getting, because she is the definition of phenomenal service.
Jenn Hanna
Wow. I just had a horrible experience with the man named Jose. He literally assaulted me and charged me extra for a sandwich because HE misunderstood me. I am still shaking. I have never been treated worse in my whole life. The guy was a thousand pounds bigger than me. You can be having a horrible day but don't bring that stuff to work. He probably thinks I won't even write a review but that's what reviews are for.
This store has delivered to the wrong address once. Driver refused to go get it and bring to the correct address. Doordash assured me that I would get a refund. Never received.The next time I ordered the order came up wrong. I immediately called the store to change. The person who answered the phone said it was already made and they were going to deliver as is. When I protested he hung up on me. The driver arrived with the incorrect order and I sent it back to the store. Doordash again told me I would get a full refund. Never receivedThe guy that runs this store is unbelievably rude and ignorant of any idea of customer service.Doordash are theives and liars. I am done with the store and the delivery service they use.
Atmosphere: 1
Food: 2
Service: 1
Order for pick up said was gonna be ready at 5:45 pmand it’s pass 5:58 pmthat’s so unbelievable juts waiting on the line while the girl does someone else sandwich when my order comes first never coming back ??♀️ don’t have pick up orders if they aren’t gonna be ready when they say they are. November,5,23
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
The lettuce was bad the tomatoes looked like they were so old. I would rate it 0 or -3. I wouldn't give that stuff to anyone. Bad
Atmosphere: 1
Food: 1
Service: 1
Much appreciate Bryan, and his staff visit this location off and on when I'm in the area. never had any issues Sub always fix the way I ask for. Excellent service food and employees. Five plus stars. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg
Great sandwiches, but Subway has really let me down and lost my business. On June 30th I attempted to use the app to order for pick up. My son and I were eating Subway a few times a week and never had a problem. But this time, I got an error message upon checking out. I tried a 2nd time to complete checking out but got an error message again. I checked my bank and saw 2 charges pending for $20.37 each. I figured they were just authorizations and would drop off, but they didn't. Subway put the charges through even though the orders were never fulfilled. I have attempted to contact Subway via their app and their website and no one will respond. So now I'm out $40.74. Thanks Subway. I recommend you spend your money at a different sandwich shop.
Atmosphere: 4
Food: 4
Service: 4
Cookies hit the spot except for when the worker said “again?” When I bought another one that’s Kinda mean ngl
Atmosphere: 2
Food: 5
Service: 3
i love this subway a bunch, I've had no issues with any of the workers!! i always ask if they could doodle a smiley face on my sandwich and i always get one:)
Was empty when I came in but the sandwich artist was very welcoming and helpful. She made our sandwiches perfectly!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service and system. Took my money out my account but claimed they didn't have anything on their side. Waited nearly one hour to see if anything came up. Nothing ever came up and they still charged me through the app for food I never received. Instead of trying to assist you in this issue they act confused as well.
This is the best Subway in the area; well-stocked, lots of tables, always friendly sandwich-makers!
Restaurantji Recommends
Always good. This location in particular is good. Always friendly & always clean!!!
Perfect sandwiches when you combine the best and freshest ingredients.
The sandwich maker was a little ? but other then that it was good not great but good ?
I've never thought to write a Yelp review about Subway, but the woman who helped me today changed that. I didn't catch her name, but she deserves a raise or a promotion because I have never felt more satisfied with a customer service exchange in my life. On June 11th, 8:30pm my friend and I walked into subway hungry and just wanting something quick and easy. The woman working was extremely great at all aspects of the job, from joking with us about sub sizes to making sure the veggies I wanted were placed in the correct order. I asked for extra olives and she loaded them up, even checking to make sure it was enough. She even convinced me to get the subway app and check my mail for coupons. I don't need the subway app, but I got it on her recommendation. The subs themselves look better than an advertisement photo. I hope someone sees this and at least passes it on to the amazing woman who helped us. She deserves more than whatever she is getting, because she is the definition of phenomenal service.
Wow. I just had a horrible experience with the man named Jose. He literally assaulted me and charged me extra for a sandwich because HE misunderstood me. I am still shaking. I have never been treated worse in my whole life. The guy was a thousand pounds bigger than me. You can be having a horrible day but don't bring that stuff to work. He probably thinks I won't even write a review but that's what reviews are for.