we were so lucky to get there in time today went there yesterday and they were already sold out of the size of ham we were looking for so we had our fingers crossed we would luck out today and we sure did
Atmosphere: 5
Food: 5
Service: 5
Courtney Peterson
They were so busy, but kept the line moving for Christmas. If they didn't have the size you pre paid for they gave you a larger Ham, which no one will turn down!
Atmosphere: 5
Food: 5
Service: 5
Conchita Pechir
Delicious everything they offer there. The baked ham ready to be served. Ideal for Christmas
Atmosphere: 5
Food: 5
Service: 5
Maria L Shade
Our experience was excellentParking: When we were there there was enough parkingWheelchair accessibility: Handicap was available and the ramp was perfectly fine for our walker
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Sandwich
Leslyn B.
I am thoroughly impressed and grateful for the staff at this location.We were out of town and returned on Christmas and needed a ham for our Christmas dinner.I got to the store three (3) minutes before they closed, and they STILL served me with patience. They were scheduled to close at 4:30 p.m. and I got there at 4:27 p.m.I really thought I was up the creek and would not our dinner meat. Needless to say the thought caused me to be in a slight panic. ALL of the employees were calm and patient in processing my purchase.I'll always remember this experience with gratitude.
Atmosphere: 5
Food: 5
Service: 5
Antonio Williams
This goes for anything we do in life, just put some Patience, patience, patience on it. I waited in the car, as I said above??
Atmosphere: 4
Food: 4
Service: 4
David Tieger
Can’t go wrong with Honey Baked Ham ?
Atmosphere: 4
Food: 5
Service: 5
Jessica Jaggi
Went in for a (pre-paid) ham for the holiday. Crazy busy, yet all the staff had a smile ?
Food: 5
Service: 5
Guy Sadowski
Fast online ordering just walked in and they had my order ready within minutes the day before ThanksgivingMight start going on a regular basis instead of just during the
Atmosphere: 5
Food: 5
Service: 5
Dorothy Majors
This was going to be our Thanksgiving dinner this year, alone, due to my wife's cancer. When we got there they had run out of sides - sweet potatoes and mashed potatoes. We were given a tiny cake and a package of Hawaiian rolls as compensation??? Definitely not $25.00 value. When we got home the turkey was smoked not roasted. It was clearly labled as roasted. My wife is more than upset. She's crying and has cancer.Thanks honeybaked you're not responsible for her cancer but you are definitely responsible for the tears of disappointment.Ungratefully Dorothy
I ordered online to pick up in store, but then had to cancel. I called to cancel two days later which was a week prior to pick up day. The associate I had talked to said she would cancel however I did not get a email notification. A week goes by and the original pick up day comes by and I get a email of "thanks for picking up order"I called the store again, the lady said it was cancelled and that I should get a refund. Days later I received nothing! I called the store again and I spoke to the manager Sandra. She asked me to come down to process the refund manually because she is unable to process online. I come in on a Wednesday at 10:40a for the appointment at 11am but Sandra is not in store. The manager in store said that she should be here but never showed up.The associate jackalene trued to process a return but failed. 2+hrs go by and still nothing. Apparently they had to call somewhere to find out how to process a return. Currently still waiting for outcome. *update* finally got the refund, after waiting so long you would think they would give me a complimentary diner or something, but no. This is the most frustrating situation I've ever been in.
Franco G.
We ordered and prepaid for our thanksgiving items and when we arrived to pick up our pre-paid order the cashier first didn't know how many items we had ordered and then informed us that our 3 mashed potatoes were out of stock and proceeded to try to make us take 3 gravys that we had ordered for the potatoes and told us that we would have to cancel the whole order to receive any refund for the items not received or take what was being given to us. We requested to speak with the manager who then gave us a card to contact for complaints/refund she then offered us a ham which we didn't want/need. The thing that's asinine is that when you order and pre-pay for a product the item should be ready and reserved not to mention that no courtesy call or effort to inform us of this was made, we had received an email telling us the ordered items were ready to be picked up. It was obvious from that point that the manager running around with hams/bags to other registers was basically doing the same for other orders
Diane
The service was extremely slow because they were understaffed and training new people in the back of the store. I'm definitely not going back next week for Thanksgiving.Parking: Not enough parking in their lot for people to pick up their holiday orders.
we were so lucky to get there in time today went there yesterday and they were already sold out of the size of ham we were looking for so we had our fingers crossed we would luck out today and we sure did
Atmosphere: 5
Food: 5
Service: 5
They were so busy, but kept the line moving for Christmas. If they didn't have the size you pre paid for they gave you a larger Ham, which no one will turn down!
Atmosphere: 5
Food: 5
Service: 5
Delicious everything they offer there. The baked ham ready to be served. Ideal for Christmas
Atmosphere: 5
Food: 5
Service: 5
Our experience was excellentParking: When we were there there was enough parkingWheelchair accessibility: Handicap was available and the ramp was perfectly fine for our walker
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Sandwich
I am thoroughly impressed and grateful for the staff at this location.We were out of town and returned on Christmas and needed a ham for our Christmas dinner.I got to the store three (3) minutes before they closed, and they STILL served me with patience. They were scheduled to close at 4:30 p.m. and I got there at 4:27 p.m.I really thought I was up the creek and would not our dinner meat. Needless to say the thought caused me to be in a slight panic. ALL of the employees were calm and patient in processing my purchase.I'll always remember this experience with gratitude.
Atmosphere: 5
Food: 5
Service: 5
This goes for anything we do in life, just put some Patience, patience, patience on it. I waited in the car, as I said above??
Atmosphere: 4
Food: 4
Service: 4
Can’t go wrong with Honey Baked Ham ?
Atmosphere: 4
Food: 5
Service: 5
Went in for a (pre-paid) ham for the holiday. Crazy busy, yet all the staff had a smile ?
Food: 5
Service: 5
Fast online ordering just walked in and they had my order ready within minutes the day before ThanksgivingMight start going on a regular basis instead of just during the
Atmosphere: 5
Food: 5
Service: 5
This was going to be our Thanksgiving dinner this year, alone, due to my wife's cancer. When we got there they had run out of sides - sweet potatoes and mashed potatoes. We were given a tiny cake and a package of Hawaiian rolls as compensation??? Definitely not $25.00 value. When we got home the turkey was smoked not roasted. It was clearly labled as roasted. My wife is more than upset. She's crying and has cancer.Thanks honeybaked you're not responsible for her cancer but you are definitely responsible for the tears of disappointment.Ungratefully Dorothy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online to pick up in store, but then had to cancel. I called to cancel two days later which was a week prior to pick up day. The associate I had talked to said she would cancel however I did not get a email notification. A week goes by and the original pick up day comes by and I get a email of "thanks for picking up order"I called the store again, the lady said it was cancelled and that I should get a refund. Days later I received nothing! I called the store again and I spoke to the manager Sandra. She asked me to come down to process the refund manually because she is unable to process online. I come in on a Wednesday at 10:40a for the appointment at 11am but Sandra is not in store. The manager in store said that she should be here but never showed up.The associate jackalene trued to process a return but failed. 2+hrs go by and still nothing. Apparently they had to call somewhere to find out how to process a return. Currently still waiting for outcome. *update* finally got the refund, after waiting so long you would think they would give me a complimentary diner or something, but no. This is the most frustrating situation I've ever been in.
We ordered and prepaid for our thanksgiving items and when we arrived to pick up our pre-paid order the cashier first didn't know how many items we had ordered and then informed us that our 3 mashed potatoes were out of stock and proceeded to try to make us take 3 gravys that we had ordered for the potatoes and told us that we would have to cancel the whole order to receive any refund for the items not received or take what was being given to us. We requested to speak with the manager who then gave us a card to contact for complaints/refund she then offered us a ham which we didn't want/need. The thing that's asinine is that when you order and pre-pay for a product the item should be ready and reserved not to mention that no courtesy call or effort to inform us of this was made, we had received an email telling us the ordered items were ready to be picked up. It was obvious from that point that the manager running around with hams/bags to other registers was basically doing the same for other orders
The service was extremely slow because they were understaffed and training new people in the back of the store. I'm definitely not going back next week for Thanksgiving.Parking: Not enough parking in their lot for people to pick up their holiday orders.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Honeybaked Turkey Classic Sandwich Combo, Cranberry Turkey Sandwich Combo, Turkey Bacon Ranch Sandwich Combo
Mmmmmgood ham and sides. Expensive BUT worth it!! Get a Costco honey baked gift card $79 for $100 worth of products!
Very disappointed.The price of one ham cost more than a family of 4s entire monthly food budget.