Popeyes Louisiana Kitchen

I enjoy treating myself to some Popeyes' chicken and tasty sides every so often. I appreciate the clean dining area, though there aren't many tables. You mainly order off the app or the self-service kiosks. Drive-thru is also available. They do have a walk-up cashier sometimes, but they usually refer to using the kiosks instead.

My usual order is the two-piece classic dark-meat (leg and thigh) spicy chicken with a side, a biscuit, and a drink. I've also enjoyed the spicy chicken sandwiches on occasion. All the chicken has been served hot and crispy every time. I've also tried the seasonal Spicy Flounder Fish Sandwich, and it was delicious. I would get this sandwich again when it comes back on the menu.

My most recent visit was during the One Piece collaboration. Although I didn't get to visit the location with the exclusive merch, the Luffy Bento Bundle itself was okay overall. The spicy chicken and mashed potatoes were my staples. Chopper's Cupcake, with strawberry flavor, was visually cool, but it was way too sweet for me. The Gum-Gum Fruit Lemonade was decent and sweet, too. For $17.39 total for the bundle, it was worth a try once. I'll stick to my classic 2-piece combo meal in the future.

The fast-food experience can be hit-or-miss, but it's been good whenever I've visited. The staff was working hard in the back, completing orders. A few missed items I've seen customers have issues with when checking their orders, but the staff resolved them without question. Always check your order before leaving.

Food: 4.5/5
Service: 3.5/5

Atmosphere: 4

Food: 4

Service: 4

Every time I come to this location, the food sucks! I actually ordered Doordash this time, and the chicken was like it just came out of the oil! But, of course, I didn't receive my beans and rice. Couldn't call them, they don't answer, there is no Corp line. So here I am. I used to work in food industry, and sometimes guests would say, this is the 3rd time you guys screwed up. I would think in my head... Then y u keep coming back. Well, I guess my experiences with Popeye's in Fla, where there is real Southern cooking, is 100 % different than SoCal cooking. Oh, and I assumed a 4 PC is a breast, thigh, leg, and a wing? Maybe I'm wrong? I got 2, 4 pieces, and received 5 legs, and 3 thighs... Ok thanks

The best !

Atmosphere: 5

Food: 5

Service: 5

Chicken sandwich breast was from a pygmy chicken - possibly a fighting cock because it was stringy, tough with lots of connective tissue.

Never returning.

Food: 1

Service: 3

Terrible service. Staff ignored me at the counter for minutes. When the manager asked if I needed help, and before I could answer she turned away and talked on the phone with someone else. Not only do the staff communicated in a language that I don’t understand, they barely spoke English to me. Meanwhile there was a lot of yelling and hollering in the kitchen. I was fearful for the quality of my order as I don’t know what the staff was doing with my order. I asked for hot sauce to go with the chicken and was told that was extra cost. I never felt so unwelcome and unwanted. Not how I want to spend my Sunday afternoon.

Atmosphere: 1

Food: 3

Service: 1

Fav Popeyes

Food: 5

Service: 5

Worst customer service at this location.
The food was awful, my red beans and rice was dry and rice was hard. Waste of money
Please get it together

Atmosphere: 1

Food: 1

Service: 1

My order took over an hour just for them to forget my fries. Food arrived cold and bad packaging

Atmosphere: 1

Food: 1

Service: 1

Complete 180 from when they first opened. Today they were Friendly and quick! Great experience now!

Atmosphere: 5

Food: 5

Service: 5

Had Absolutely terrible experience. They missed 2 of my orders and when I went back to get my stuff they didn’t even apologize first and had no emotion on them. DO NOT COME HERE

Atmosphere: 1

Food: 1

Service: 1

Easy, fast and convenient

Atmosphere: 5

Food: 5

Service: 5

Saira and Wendy were very nice and went above and beyond. Thank you for great service.

Atmosphere: 5

Food: 5

Service: 5

I was greeted by very nice employee who helped me with my order as this was my first time placing an order online. He was extremely helpful and pleasant, excellent customer service I would definitely return to purchase food from this particular location.

Store #13685
Host: Manager 70059

Atmosphere: 5

Food: 5

Service: 5

Skip this location. Chicken was dried out like jerky. Messed up the order. There is nothing positive to day about this location.

Atmosphere: 1

Food: 1

Service: 1

Jose has amazing service and is always friendly and nice not only that the food was very delicious and fresh and crispy

Atmosphere: 5

Food: 5

Service: 5