This place is HORRIBLE. Go to JOLLIBEE instead. Waaay better chicken and Service.
The chicken that we got was half ass breaded and it felt old like it was sitting there for hours or could’ve been the day before. It didn’t taste good at all.
Service was ok but I can tell they were understaffed. They also for got to give us the ranch we payed for.
I’m not a big fan of KFC over all. The service and quality has gone down significantly. I recommend going to jollibee. Chicken is fresh and the service is great.
Atmosphere: 2
Food: 1
Service: 2
James Lee
Not very happy. I order through mobile app as you can see from picture. I drove 20 mins out of my way and by the time I came home I realized that they didn’t give me 6 tenders. I called the number and of course you can’t leave message because I’m guess they mess up too damn much for the owner to listen or care about people’s opinions. Worst KFC ever. They gave me my free 8 piece tenders and 6 chicken but didn’t give me the 6 tenders I paid for.
Atmosphere: 3
Food: 3
Service: 1
Javier Galvan
Good and different flavors, good service congratulations.
Atmosphere: 4
Food: 5
Service: 5
M Franco
This is the worst kfc location in the area… go to the one off Glendora, better food and wayyyyyy better customer service. The lady here didn’t even have my online order pulled up although online it showed as being prepared n yet there was no other customers there smh ohhh and she didn’t want to give me more then 2 hot sauce packets….. 🤯
Atmosphere: 1
Food: 1
Service: 1
mario ruiz
Stuff no good
Jim Bullard
These people seem to like to forget any napkins or forks to eat the side orders. Made app order, asked if everything was in ties up bag, she said yes, when we opened it up there were no napkins (OK) but then we never had utensils to eat the four sides, pretty sloppy, also asked for hot sauce, she grabbed a handful to give to me but bag was already tied up, she seemed mad to put them in a small bag for us
Atmosphere: 2
Food: 2
Service: 1
Cristina A
I used to love coming to this KFC on Hacienda and Amar but I stopped coming here because I always screwed up my order well mind you it's been years since I've been here I decided to order a chicken sandwich they asked me spicy or just regular I say regular I can't eat the spicy it's like they poured the whole entire gallon of spicy sauce on this sandwich I can't even eat it I hate this place. And it's my fault I should have checked the sandwich before I left the restaurant but I gave him the benefit of the doubt and I got screwed
Food: 1
Service: 1
jose garcia
You can Always count on KFC for Hot and Ready Chicken with some fixins , when you’re undecided choose this for a sure winner .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast, Fried Chicken, Gravy, Chicken Tender, 2 PC Mike's Hot Honey Chicken Box, Famous Bowl, Taste of KFC 4 PC Drums & Thighs Deal
Michelle Tran
They are fast with mobile orders! Parking is a bit strange and you have to enter the drive thru from the back.
The KFC store in La Puente on Hacienda did not want to take my order or talk to me they where taking only window orders only.this was around 4:50pm.I tell everyone to go to churches chicken in stead they love their customers and are good at serving.
Eliseo Andrade
Second time my online order is wrong. Frustrating to deal with the female worker who is very unprofessional. Last time I come here.
Atmosphere: 1
Food: 1
Service: 1
Terri TheBerry
KFC used to be wonderful. The food quality has gone downhill and it has become very expensive. The chicken strips are now flat and thin. The service is rushed and unfriendly. They close the window on you before seeing if you need anything more. It’s terrible to see this American iconic restaurant failing.
Atmosphere: 3
Food: 2
Service: 2
Martha Anda
Make sure u check ✔️ what time the diner closes @ night. Customer service is ??????
This place is HORRIBLE. Go to JOLLIBEE instead. Waaay better chicken and Service.
The chicken that we got was half ass breaded and it felt old like it was sitting there for hours or could’ve been the day before. It didn’t taste good at all.
Service was ok but I can tell they were understaffed. They also for got to give us the ranch we payed for.
I’m not a big fan of KFC over all. The service and quality has gone down significantly. I recommend going to jollibee. Chicken is fresh and the service is great.
Atmosphere: 2
Food: 1
Service: 2
Not very happy. I order through mobile app as you can see from picture. I drove 20 mins out of my way and by the time I came home I realized that they didn’t give me 6 tenders. I called the number and of course you can’t leave message because I’m guess they mess up too damn much for the owner to listen or care about people’s opinions. Worst KFC ever. They gave me my free 8 piece tenders and 6 chicken but didn’t give me the 6 tenders I paid for.
Atmosphere: 3
Food: 3
Service: 1
Good and different flavors, good service congratulations.
Atmosphere: 4
Food: 5
Service: 5
This is the worst kfc location in the area… go to the one off Glendora, better food and wayyyyyy better customer service. The lady here didn’t even have my online order pulled up although online it showed as being prepared n yet there was no other customers there smh ohhh and she didn’t want to give me more then 2 hot sauce packets….. 🤯
Atmosphere: 1
Food: 1
Service: 1
Stuff no good
These people seem to like to forget any napkins or forks to eat the side orders. Made app order, asked if everything was in ties up bag, she said yes, when we opened it up there were no napkins (OK) but then we never had utensils to eat the four sides, pretty sloppy, also asked for hot sauce, she grabbed a handful to give to me but bag was already tied up, she seemed mad to put them in a small bag for us
Atmosphere: 2
Food: 2
Service: 1
I used to love coming to this KFC on Hacienda and Amar but I stopped coming here because I always screwed up my order well mind you it's been years since I've been here I decided to order a chicken sandwich they asked me spicy or just regular I say regular I can't eat the spicy it's like they poured the whole entire gallon of spicy sauce on this sandwich I can't even eat it I hate this place. And it's my fault I should have checked the sandwich before I left the restaurant but I gave him the benefit of the doubt and I got screwed
Food: 1
Service: 1
You can Always count on KFC for Hot and Ready Chicken with some fixins , when you’re undecided choose this for a sure winner .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast, Fried Chicken, Gravy, Chicken Tender, 2 PC Mike's Hot Honey Chicken Box, Famous Bowl, Taste of KFC 4 PC Drums & Thighs Deal
They are fast with mobile orders! Parking is a bit strange and you have to enter the drive thru from the back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, Gravy
Used drive up window but it did not look like people had a place to sit inside. Food was great.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The KFC store in La Puente on Hacienda did not want to take my order or talk to me they where taking only window orders only.this was around 4:50pm.I tell everyone to go to churches chicken in stead they love their customers and are good at serving.
Second time my online order is wrong. Frustrating to deal with the female worker who is very unprofessional. Last time I come here.
Atmosphere: 1
Food: 1
Service: 1
KFC used to be wonderful. The food quality has gone downhill and it has become very expensive. The chicken strips are now flat and thin.
The service is rushed and unfriendly. They close the window on you before seeing if you need anything more. It’s terrible to see this American iconic restaurant failing.
Atmosphere: 3
Food: 2
Service: 2
Make sure u check ✔️ what time the diner closes @ night. Customer service is ??????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
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