I have no idea what happened to this place I walked in it was open I stood there for 10 minutes and nobody came out this happened on February 18th 2025 at approximately 2:25 told my co-workers it's never ever give this place our business in La puente again. This is how they treat City homeowners that support businesses never again will I ever eat a Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Yesenia Olea
I would not come back here the way they were answering my responses when I asked something they were giving mad looks Another thing is that when I wanted to take the rest of my food home that my kids didn’t finish I was ringing the bell and waiting to be attended but I was standing for a whole 30 minutes and they never attended me so I left that place what a bad service
Atmosphere: 1
Food: 1
Service: 1
Danny C Leung
We ordered a personal pizza here and they monitor said it was ready, when I rang the bell to get the attention of one of the workers he said waiting on another item. We could see the pizza in the hot box and it was sitting there for 10 minutes! Finally the guy gives us the pizza, no apologies and when we complain about having to wait that long when it was sitting there ready he said they were understaffed. Take ownership bro and say you're sorry for the mistake!
Also the prices are outdated on the signs. They still have the old printed signs. Update the prices already!
AJ
Ordered online through the app order and my go to Pizza Hut in West Covina is closed. So this was the closest one alongside with the other one in Nogales. I decided to choose this one since I haven't been go this one. Ordered 3 large pies. App said it'll be ready in 15 mins. Got here in 30 mins and even on the app it says my order is ready and on their tv inside. And yet my order isn't ready yet. I've been waiting for 20 minutes now. So basically I've ordered my order 40 mins ago with the expectation it'll be ready in 15 minutes but it isn't available yet.
Kinda nice how this is an indoor seating place though. I should have ordered my take out somewhere else. Won't be coming back here.
Atmosphere: 3
Food: 3
Service: 1
Jethrumi
Ordered online through the app order and my go to Pizza Hut in West Covina is closed. So this was the closest one alongside with the other one in Nogales. I decided to choose this one since I haven't been go this one. Ordered 3 large pies. App said it'll be ready in 15 mins. Got here in 30 mins and even on the app it says my order is ready and on their tv inside. And yet my order isn't ready yet. I've been waiting for 20 minutes now. So basically I've ordered my order 40 mins ago with the expectation it'll be ready in 15 minutes but it isn't available yet.
Kinda nice how this is an indoor seating place though. I should have ordered my take out somewhere else. Won't be coming back here.
Atmosphere: 3
Food: 3
Service: 1
GERALD RILEY
Very good service and food, my wife and kids love it here... I just wish they had a better IPA draft selection
Atmosphere: 5
Food: 5
Service: 5
Maria Robles
Pizza was great and salad bar was full of fresh vegetables beer was nice and cold and they have a special #1, pizza salad plate and a drink I think it was 9.99 not sure on price
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cheese Pizza, Breadsticks
Jeff Cortez
Took a long time to get our pizzas ? but the food was really good.
Atmosphere: 4
Food: 4
Service: 3
Yunior Hendrix Calderon Rodríguez (Google jr)
WOW I love it ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
MarckO Legacy
My first time coming to eat and last. My family and I were watching the soccer game and having food eating until the cashier name Israel came to our table interrupted our eating to tell us that other people were watching the soccer game if we can have the kids lower there voices. My son has ADHD and I can’t control his expression and he was not being bad he was just happy and excited that he was playing at the arcade. I felt discriminated due to other families being here with kids and also having fun and he only came to our table to tell us to lower down. That was so unprofessional of him because this is a family restaurant with arcades and for him to tell my to tell my kids to lower their voices was not right. My kids were just having fun eating and playing in the arcade when Israel came to our table.
The pizza was done well and the breadsticks should have been breadrocks... they were so stale.
Atmosphere: 3
Food: 3
Service: 4
Charles Festejo
Fast and expedient on the food. The food/pizza was cooked to it's expectation.
Atmosphere: 5
Food: 5
Service: 5
Jackie Lopez
The food was okay. I was just disappointed that they did not honor a special that has been advertised on TV, so I had to get something else.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Supreme Pizza
Javier Regalado
Pizza was dry, not enough sauce, for the $50. Dollars 6 toppings and a beer, good enough to eat not very tasty
Atmosphere: 3
Food: 3
Service: 3
Carlos Martinez
Their was only 1 person working behind the counter & he had to bus tables. We ordered some wings but did not get them until we were ready to leave. The 1 individual that was working all the jobs forgot our order. He did apologize for the lateness of getting our wings.
I have no idea what happened to this place I walked in it was open I stood there for 10 minutes and nobody came out this happened on February 18th 2025 at approximately 2:25 told my co-workers it's never ever give this place our business in La puente again. This is how they treat City homeowners that support businesses never again will I ever eat a Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
I would not come back here the way they were answering my responses when I asked something they were giving mad looks
Another thing is that when I wanted to take the rest of my food home that my kids didn’t finish I was ringing the bell and waiting to be attended but I was standing for a whole 30 minutes and they never attended me so I left that place what a bad service
Atmosphere: 1
Food: 1
Service: 1
We ordered a personal pizza here and they monitor said it was ready, when I rang the bell to get the attention of one of the workers he said waiting on another item. We could see the pizza in the hot box and it was sitting there for 10 minutes! Finally the guy gives us the pizza, no apologies and when we complain about having to wait that long when it was sitting there ready he said they were understaffed. Take ownership bro and say you're sorry for the mistake!
Also the prices are outdated on the signs. They still have the old printed signs. Update the prices already!
Ordered online through the app order and my go to Pizza Hut in West Covina is closed. So this was the closest one alongside with the other one in Nogales. I decided to choose this one since I haven't been go this one. Ordered 3 large pies. App said it'll be ready in 15 mins. Got here in 30 mins and even on the app it says my order is ready and on their tv inside. And yet my order isn't ready yet. I've been waiting for 20 minutes now. So basically I've ordered my order 40 mins ago with the expectation it'll be ready in 15 minutes but it isn't available yet.
Kinda nice how this is an indoor seating place though. I should have ordered my take out somewhere else. Won't be coming back here.
Atmosphere: 3
Food: 3
Service: 1
Ordered online through the app order and my go to Pizza Hut in West Covina is closed. So this was the closest one alongside with the other one in Nogales. I decided to choose this one since I haven't been go this one. Ordered 3 large pies. App said it'll be ready in 15 mins. Got here in 30 mins and even on the app it says my order is ready and on their tv inside. And yet my order isn't ready yet. I've been waiting for 20 minutes now. So basically I've ordered my order 40 mins ago with the expectation it'll be ready in 15 minutes but it isn't available yet.
Kinda nice how this is an indoor seating place though. I should have ordered my take out somewhere else. Won't be coming back here.
Atmosphere: 3
Food: 3
Service: 1
Very good service and food, my wife and kids love it here... I just wish they had a better IPA draft selection
Atmosphere: 5
Food: 5
Service: 5
Pizza was great and salad bar was full of fresh vegetables beer was nice and cold and they have a special #1, pizza salad plate and a drink I think it was 9.99 not sure on price
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cheese Pizza, Breadsticks
Took a long time to get our pizzas ? but the food was really good.
Atmosphere: 4
Food: 4
Service: 3
WOW I love it ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
My first time coming to eat and last.
My family and I were watching the soccer game and having food eating until the cashier name Israel came to our table interrupted our eating to tell us that other people were watching the soccer game if we can have the kids lower there voices. My son has ADHD and I can’t control his expression and he was not being bad he was just happy and excited that he was playing at the arcade. I felt discriminated due to other families being here with kids and also having fun and he only came to our table to tell us to lower down.
That was so unprofessional of him because this is a family restaurant with arcades and for him to tell my to tell my kids to lower their voices was not right. My kids were just having fun eating and playing in the arcade when Israel came to our table.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The pizza was done well and the breadsticks should have been breadrocks... they were so stale.
Atmosphere: 3
Food: 3
Service: 4
Fast and expedient on the food. The food/pizza was cooked to it's expectation.
Atmosphere: 5
Food: 5
Service: 5
The food was okay. I was just disappointed that they did not honor a special that has been advertised on TV, so I had to get something else.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Supreme Pizza
Pizza was dry, not enough sauce, for the $50. Dollars 6 toppings and a beer, good enough to eat not very tasty
Atmosphere: 3
Food: 3
Service: 3
Their was only 1 person working behind the counter & he had to bus tables. We ordered some wings but did not get them until we were ready to leave. The 1 individual that was working all the jobs forgot our order. He did apologize for the lateness of getting our wings.
Atmosphere: 3
Food: 3
Service: 2
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