Chipotle Mexican Grill

John Carter this location there way too slow but if you're starving it's still

Atmosphere: 3

Food: 5

Service: 1

Very expensive these days and hardly any meat.

Atmosphere: 3

Food: 4

Service: 5

I used to actually like Qdoba more than Chipotle back in the day, but that has changed! This location was reasonably clean, good service, and food was excellent. I’m actually kind of addicted to Chipotle these days because it’s a great meal, semi-healthy, and fair prices.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

Stephanie saved my life, when she didn't have to.

I foolishly scheduled a catering order at a *different* restaurant for a Saturday evening, when I meant to place it for the current Friday evening. That restaurant unfortunately was unable to accommodate me in being able change it to that evening as it was already 6:45 PM, which was completely understandable given their last minute notice They were slammed and advised they actually did not have sufficient ingredients to work my order, while I assume also keeping up with their evening customers. I get it, they probably were having a delivery the next day which included sufficient items for my order, and they were already telling customers they had a 40 minute wait for just regular individual entree orders...

I PANICKED knowing I had 25+ hungry women dressed up for the evening back at our rental ready for a sit down plated dinner and crossed the street to Chipotle. I was hoping this was about to become the most beautiful plated Chipotle dinner to ever happen.

A friendly cashier took my inquiry and had me speak with the GM, Stephanie. Stephanie listened to my plight with empathy, and I was already bracing for her to say the same, as catering orders need 24 hours notice in most places, if not more. To my surprise, Stephanie advised me they could do it and sat with me for a few short minutes to work up the order and assisted me in clarifying a vegan option to cater to a small portion of our guests. I was beyond relieved and accepted any terms as to how long it would take to prepare, without hesitation.

I ran some errands to kill time, and came back and waited for my order as the kitchen team absolutely killed it. While I waited, the place was slammed with evening business, and everyone hustled and worked together like a well oiled machine to keep their lines going and food prep areas refilled constantly. All of this, while they fit in my oh-so-desperate last minute order.

Everything was hot, high quality and fresh. Our retreat guests had nothing but praise to say for the food that devoured.

Stephanie and the team that evening saved my skin and turned a tragedy into a beautiful evening.

TL/DR: I messed up the dates on a catering order with a different restaurant chain and stopped by Chipotle. GM Stephanie and team worked flawlessly to fulfill my order, while handling their normal heavy business and our evening was saved.

10/10 would recommend.

Atmosphere: 5

Food: 5

Service: 5

I do believe this election was greater when they first opened, not so much now

I was visiting in town. The food was dry & lukewarm at best.The server used the same gloves to prepare the food as he did in handling money from the previous customer. When I called him out on it, he said he changed gloves. I told him I watched him & he didn't. Then he went in the back as if he changed gloves. The manager said he had to get gloves that fit his hands but the gloves were up front. He never changed gloves. Never going back to that location.

Atmosphere: 2

Food: 1

Service: 1

Very good, staff knew their job!

Atmosphere: 4

Food: 4

Service: 4

They feeding the poor well aka me. They also put me on a fire drink is the Minute Maid lemonade and the berry agua

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Chicken Bowl, Quesadilla

I have been going to this location for along time and my most recent visit unfortunately put an end to that. Went with my wife and our 2 meals totaled almost 45 dollars for glorified fast food, and calling it lukewarm is a complement but the final nail in the coffin was the horrendous customer service the girl working the register was a cold as the food. Save your money for a local spot and skip the cold food and service you will receive here.

Atmosphere: 2

Food: 2

Service: 1

This is the 3rd Chipotle in the Coachella Valley that I have been to that has this common problem. Employees standing around, no one is cooking, and there is literally maybe a tablespoon of food in each compartment that looks old and dried out. Why isn't food fresh? Why put customers in an uncomfortable situation? Why not be proactive and explain what is going on.

Atmosphere: 1

Food: 1

Service: 1

I was disappointed with my recent experience at this Chipotle. There were a lot of dirty dishes behind the counter where you order, which was off-putting. The portion sizes were smaller than I've ever received at any Chipotle, and they didn't ask my partner if he wanted any additional toppings after the protein was added. The staff seemed ready to check us out without offering any options. Additionally, none of the fresh water stations were available, and the dining area was not clean. Overall, it was not the usual Chipotle experience I'm used to.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Chicken Bowl

How does this place get worse and worse lol
Skimpy burrito, skimpy meat portions, this burrito is literally 5” X 3” for $11. Also the rice has been undercooked the last two times, HOW DO YOU MESS UP COOKING ******* WHITE RICE!?
Over the brand.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Chicken Bowl

Food was delicious and customer service was excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

I love the food so much. The service is always great. My only complaint is the chairs are so hard that I always get back pain.

Vegetarian options: They have vegi options on the menu.

Parking: The parking lot is in front of restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

The quality of food has gone down big time. I used to love Chipotle but not anymore.

Atmosphere: 3

Food: 1

Service: 3