Jack in the Box
79724 CA-111, La Quinta
(760) 863-0350
Recent Reviews
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Just make sure you get the Oreo ice cream milkshake it is so good!
Atmosphere: 4
Food: 5
Service: 4
Opened until 0400 hrs
Their salads are delicious
Atmosphere: 5
Food: 5
Service: 5
Pulled up expecting quick service and a decent bite, but what I got instead was a whole lot of nothing. Wait time? Way too long. Nobody at the front register to greet or help. Staff walked right past me like I wasn’t even there — no eye contact, no “we’ll be right with you,” nothing.
Honestly, the customer service here is weak. If I’m taking time out of my day and money out of my pocket, the least I expect is to be acknowledged. That’s basic. And looking around, I can see I’m not the only one who feels that way — place was nearly empty. Kinda makes you wonder why.
You gotta do better, Jack. Expectations should be met — not ignored. We’re not just customers, we’re the reason your doors are open.
Atmosphere: 1
Food: 3
Service: 1
The store is very clean, seems well managed.
Alejandro helped me with my order efficiently and he greeted with a smile! kind and motivated hard worker, he puts himself to work, had a good experience ❤️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Attentively,courteous.
Atmosphere: 5
Food: 5
Service: 5
This is one of the nicest Jack in the Box restaurants I've been to. Service was excellent, the dining area was very clean, as were the restrooms. Whenever I'm back in the desert, this will be my go-to Jack in The Box!
Atmosphere: 5
Food: 5
Service: 5
You need better employees and managers
10/10 on the customer service 👌
Atmosphere: 5
Food: 5
Service: 5
Customer service was absolutely horrible, the lady in the drive thru was extremely rude and then had to wait about 10 minutes in the front to get our food another lady brought the food out to us we checked it and we were missing an order of tacos. We walked to the door and told the worker we were missing tacos she then cuts us off and says i put it there and basically snatched the receipt from my hand. Very Disappointed.
There was an old lady with a bad service attitude. I don't know why her attitude was so bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Vegetarian options: Love the Oreo shake
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Jumbo Jack, Fries, Large Curly Fries
The manager in charge today has a very bad attitude, it seems she doesn’t know what customers service is what a shame.
The other ladies seemed to be nicer.
Someone else should be in charge.
There was a staff member who provided very bad service. When our delivery person came to pick up the food, she was indifferent and had a bad temper. It felt like I owed her a lot of money.
Service: 1
The cashier was wonderful
Atmosphere: 5
Food: 5
Service: 5
Very good service 24/7/365 whatever time you arrive, breakfast, meals, always served at any time.
Atmosphere: 5
Food: 5
Service: 5
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