Misaki Sushi & Grill

the food here is always great, love to eat here. invited my friends from out of town and had the most awful experience, the server was so horrible it’s unbelievable that someone like that could work there. if she doesn’t like the food service industry, she shouldn’t work there. she was incredibly rude, forgot about our drinks, spilled water on one of us, bumped into another one of us and did not apologize for anything. her service was below mediocre and STILL tried to charge us for the drinks. she messed up our orders so bad when it was only 5 people. we were helped by another girl who was super sweet with long dark hair. but the server with the short fried bleached hair has a disgusting attitude and needs to be removed from the restaurant. this experience was incredibly unpleasant and she was so unprofessional. we tried to speak to the owner as well, but there was a language barrier so we got no help there. i hope they train that server to perform her job better and have some decency with customers .

Atmosphere: 1

Food: 4

Service: 1

Food is great but the service isn't that good. Waitresses are slow and very forgetful.

Atmosphere: 2

Food: 5

Service: 2

Food was decent, poorly lit environment, overpriced

Atmosphere: 4

Food: 4

Service: 5

Cozy place, good service and affordable

Atmosphere: 5

Food: 5

Service: 5

This place use to be wonderful but has taken a turn. I understand the place might be understaffed, so with the servers I know they are trying their best. However, my disappointment comes with the chefs and food. The sushi we ordered has MANY bones, so sharp they cut my fiancés throat. We asked for a refund and the chefs said “there’s bones in sushi” which if you do some a little bit of research it’s not suppose to. I have been coming to this place for a while and it gets worse every time.

Atmosphere: 1

Food: 1

Service: 2

It was one of the worst experiences. When we just got in, NO ONE greeted us or hosted us even though servers were not busy (they were chatting). Some servers saw us but ignored us. We were waiting for like 5 min. But NOBODY came to us, so we just sat on the empty table by ourselves. They NEVER came to us till I asked them to give us a menu. We didn't know who our server was, and it was very hard to order some food. Woodong was nice, but the salmon smelled too fishy. It seems it went bad a bit. With the price, I do not recommend going there.

Atmosphere: 2

Food: 4

Service: 1

Food was amazing.

Atmosphere: 3

Food: 5

Service: 3

The serving are generous. Ample.

Atmosphere: 5

Food: 5

Service: 5

Fish was not quality.

Atmosphere: 3

Food: 1

Service: 5

Drove 30 minutes arriving at 9:28 to place an order to go on a Saturday night (they close at 10) was told they are closing early at 930. Extremely disappointed. I have had exceptional food here in the past.

Service: 1

Wanted to order some of my favorite rolls after not being here for a while but apparently that is not okay. Called at 9:28pm to place a pickup order for TWO rolls and no one answered. When someone did finally answer it was a lady who was rude and said they only take pickup orders online. I go online and it shuts off to place an order as I’m ordering at 9:30 pm. I call back just to see if she can take my order since i can definitely be there by 9:45pm (before they close) she refuses and tells me the last call is at 9:30pm. How convenient to not tell me that when I called two minutes before it even turned 9:30pm. And funny how that’s changed, I remember ordering even at 9:35pm and being there at 9:45 to pick up my order and my order going through. I guess not anymore, since they close everything off at 9:30pm and not 10pm. If that’s so you should update your hours to say 9:30pm not 10pm. Since you can’t take any orders past 9:30pm then what’s the point of saying “open until 10pm”.

Atmosphere: 2

Food: 4

Service: 1

The quality and portions of food are always delicious. Great ambiance and customer service.

Atmosphere: 5

Food: 5

Service: 5

Loved there food portions/serving. Their sushi rolls are like 4 times bigger than the average size.

Atmosphere: 5

Food: 5

Service: 5

The best sushi restaurant in the entire Coachella Valley 😋 huge rolls and fantastic atmosphere very laid back

Atmosphere: 5

Food: 5

Service: 5

Rolls are HUGE this could be good or bad depending on your preference but no matter what you order it’s going to be a delicious and each dish definitely puts on a show ! The place is small and cozy and service is good. The only thing I do stay away from here is the lemonade never had a lemonade taste so synthetic and fake. Over all this is a great establishment with rolls that have personality.

Atmosphere: 4

Food: 5

Service: 4