El Pollo Loco

2360 Foothill Blvd, La Verne
(909) 596-3206

Recent Reviews

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Chabane Kevin

the chicken is very good and the sides too. the restaurant is clean. on the other hand the waitress kimberly does not like her job at all, she is not friendly. she makes a face when you ask her a question or ask her for a bag. really unpleasant unfortunately this can harm the image of your restaurant. in conclusion very good restaurant but avoid any contact with kimberly. without kimberly the rating would have been 5.

Atmosphere: 2

Food: 5

Service: 1

Arman Deswal

The employees of this store are really bad they don’t knw the value of time i wait for an order for 20 minutes and then finally they gave me the order, when i drop the order to the customer the order was incomplete
And i have to come back again for the order
So it was very bad experience

Atmosphere: 1

Service: 1

Cristina Rivera

I'm so done with this place. It's either the chicken is burned or the order delivery is wrong. I'm going to have to find me another pollo loco location because this place ain't it. I made an online order for delivery for the family due to all the adults having covid. My food is missing the 8 piece $17 Chicken I ordered. I have been calling for the past 30 minutes with no answer ?. I'm very close to just showing up and infecting all the employees in that place.

Atmosphere: 1

Food: 1

Service: 1

Sloane

Always have lunch here. It is good

Atmosphere: 5

Food: 5

Service: 5

Alonso Family

This restaurant is 10 minutes away from home. The environment is freaky and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Churros, Coleslaw

karissa palomino

great experience on the drive through
Fast and easy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole

chris

came here for a quick snack and was helped by the wonderful staff, ended up ordering the tacos and they were delicious!

Atmosphere: 5

Food: 5

Service: 5

Luz Sacramento Aya

The place was very dirty, the floor, the tables, it looked clean, dirty, I can't imagine how they make the food, I ordered my juicy chicken 20 minutes in advance and when they gave it to me it was dry and I told them, they told me it would take 30 minutes. but, no napkins, etc.

Atmosphere: 1

Food: 1

Service: 3

Pineda Jose

Prompt attention and quality

Atmosphere: 5

Food: 5

Service: 5

Elva Aceves

Thank you may for the help on the kiosk.
Food was delicious and wonderful service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole

Manuel Calderon

Very good flavor

Atmosphere: 5

Food: 5

Service: 5

Barbara Martinez

Great Team of servers!

Atmosphere: 5

Food: 4

Service: 5

Jessica Sanchez

Rude terrible customer service. ?

Joseph

Prompt attention and quality

Atmosphere: 5

Food: 5

Service: 5

Ms Avila

my experience at this store was amazing, employees were so nice and helped me with the new kiosks, and the food was delicious !

Atmosphere: 5

Food: 5

Service: 5

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