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Customers` Favorites
Customers` Favorites
“Great Italian Ice cream, good service and fun place for all ages!“
Customers` Favorites
“Delicious flavors! I love them 😍 will have to visit more often“
Customers` Favorites
“Cookies galore, if you want a cookie, look no more, this confectioners hole in the wall is one of my girlfriend's favorite sweet tooth cures. Small but worth standing in the line of sweet-heads, who all know: Crumbl is the G.O.A.T. 🍪“
Customers` Favorites
“i really like crumbl!! i would totally give this 5 stars but this specific one though is closest to my house and they have not done any special hometown picks or fun features that other crumbls do through the app. i have been waiting to see some fun hometown picks for the RSM location but sadly i only see Foothill Ranch doing it. Compared to Foothill Ranch, the RSM crumbl customer service is mediocre, as no one seems like they want to be working there however the cookies are great nonetheless i just hope i start seeing more fun stuff in the app for the RSM location!!“
Customers` Favorites
“This was my first time ever trying Crumbl Cookies. Today only 11/6, Crumbl Cookies is offering FREE Chocolate Chip Cookie Thins for each visitor that comes in for one; no purchase necessary.
This was a great way for me to try them out for the first time. When I first walked in, I didn’t expect the place to look so clean!
It was spick and span and there were cookies laid out in front. There were two women working at the time. I didn’t catch the name of the girl I spoke to.
I came in and asked her if they were giving away FREE Cookies today and she said they were. She told me what to press on the machine to order my cookies. She wasn’t very friendly though. I placed my order she handed me my cookies and I told her this was my first visit.
Usually when I tell a business that I’m a first-time customer, they’re more open to explaining what they have, who they are, their process, etc. I don’t get that this time. I also noticed after I grabbed my cookies, she kinda spied on me in odd way as I was leaving.
As far as the cookies, I honestly didn’t expect to receive two! I give them a 3.5/5. They tasted like chocolate chip ginger cookies to me, which was good.
I may visit a Crumbl Cookies again if they have some better flavors I’d like to try and some more warming customer service.“
Customers` Favorites
“KELSIE KELSIE KELSIE....I had to take the time to give my sincere and true appreciation for one of the workers at this location. She always has the best energy and her smile is soo warming. Tonight she turned out what was going to be a disaster birthday for my roommate and totally turned it around for me. They were out of the deliciously AMAZING Oreo Cream Pie Cookie ( IF YOU HAVNT HAD THIS YOU'RE TOTALLY MISSING OUT) for the day and it was 20 mins from closing. She went above and beyond to make sure I left with enough Oreo Pies and then some to complete my birthday desert gift and I cant THANK HER ENOUG!!! KELSIE THANK YOU FOR BEING A GREAT EMPLOYEE AND GOING ABOVE AND BEYOND FOR ME TONIGHT. ITS EMPLOYEES LIKE YOU THAT WILL KEEP ME COMING TO THIS STORE ONLY AND TELLING ALL MY FRIENDS AND FAMILY ABOUT YOUR LOCATION. I GREATLY APPRECIATE YOUR KINDNESS AND HARD WORK 🙏🏽🙏🏽🙏🏽“
Customers` Favorites
“Great Nordstrom’s, my favorite store! I like Talbots too! All of the stores are pretty well stocked and nice salespeople!“
Customers` Favorites
“The cookies are delicious, definitely would come again. They have weekly flavors, so you never get tired of the same old cookies. I got the Benson Boone Moonbeam Ice cream cookie, and it’s amazing. My favorite cookie, however, is the original chocolate chip cookie, it’s super sweet and warm, and topped with sea salt. Luckily, the original chocolate chip is always a choice of cookies you can buy.“
Customers` Favorites
“Love this place. The exclusives are too cute to eat!“
“I was craving Kokonut Dessert Bar pudding but it was 2 minutes before closing and when I called, I-… I wasn’t ready for the unreal customer service I received shortly afterwards. They,
A. Answered the phone 1 minute to closing
B. Listened to me explain my “situation”
C. Disregarded the fact that they had no obligation whatsoever to serve me because they hadn’t received an order via postmates in my name
D. Served me anyways. After closing. Even though I wouldn’t get there for another 20 minutes to pick it up
E. Said it was on the house
F. Kindly left my sealed order sitting neatly atop a flower pot just outside the store entrance, and followed up with a text containing a picture of where to find it.
10 out of 10. Would recommend“
Customers` Favorites
“Delicious variety of cookies and so many milks to choose from. pure heaven“
Customers` Favorites
“My friend introduced me to Crumbl, and now I’m addicted! The trio of mini cookies is pure genius, allowing me to indulge in a whirlwind of their scrumptious, rotating flavors. Each visit feels like a new, delicious adventure for my taste buds!“
Customers` Favorites
“Very reasonable price and delicious“
Recommended
Customers` Favorites
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“These cookies are amazing and best in Orange County. We got an assortment of 4 cookies in a bright pink box that the family loved as a desert treat after dinner. They had chocolate chip and frosting and sprinkles on their cookies.Love this place with great service as well.“