During the Art & Wine festival, you need to have more than 2 people working. The 2 people working are doing the best they can but to not have enough staff on board is poor planning by the scheduling manager.
C'mon manager. Do better
Kim Diaz
Worst Jamba Juice every, store was a mess, mountain of dirty dishes, floors dirty as well as all counter spaces, staff were not in proper uniform and the girl had her hair down, so unsafe around food and bevs, waited almost 40 minutes for my order not to be made, food item was given cold and hard, asked for a refund and it was written down and told by the employee it would take 3-5 days, so unfortunate
Atmosphere: 1
Food: 1
Service: 1
Aquilla Scott
I had the chocolate with peanut butter smoothie. I can't remember the name, I think it's called chocolate-mood. Anyway it was fantastic!!!. I love chocolate and peanut butter so it was AMAZING!! The customer service was excellent đđŸ
Food: 5
Service: 5
lauren reed
longgg dark hair in my smoothie and didnât notice until i was almost done drinking itâŠ. so gross. girl who made it had her hair down. keep your hair up if youâre making food! literally should be the bare minimum requirementâŠ
Food: 1
Kabir Arghandiwal
Basic, good, solid. Kind of lost as a concept
Atmosphere: 3
Food: 3
Service: 4
C Porter
Helpful
Atmosphere: 5
Food: 5
Service: 5
Sapphyre Miria
I showed up at 6:21pm this evening to get an açaĂ bowl only to discover the door locked, the floor mopped and chairs up on the table. Another customer came up at the same time and asked, âtheyâre closed?!â to which I stated âthey shouldnât beâ. Right then, a sulking teenager approached the door greeted us with an EYE ROLL, as though it was absurd that we were showing up in the last 40 minutes that the store was opened. Literally no greeting - silence and an eye roll.I am sick and tired of dealing with poor customer service in general but this takes the cake. I hope that young lady never has to know what real hardship is.
Tracy Mou
Customer service and the Jamba Juice drinks all good. (Give 5 stars) Except the wait times was over 15 minutes. That I give 3 star. Never have I ever waited that long for a drink. I guess nowadays everyone orders online.
Mike
Great smoothies.
Ara Purdy
The smoothies tasted great, but they took way longer than said to complete our mobile order, messed up two of the orders, were incredibly disorganized, and were yelling foul language in front of a full line of customers including children. Service is normally way better; stay consistent!!
staff made us a free drink, generally very sweet people!
Cara Harrison
Hit or Miss depending on which staff are working!On a good day I love me some Jamba. Been on multiple occasions where the staff were super clean, friendly and the service was quick!However, Iâve been disappointed twice now. On one such occasion the staff were wearing their masks under their chins and the girl making the Jamba was wiping her nose on the back of her hand and sneezed while making the Jamba without covering her face. Needless to say, we didnât not drink our Jamba that day.The juice itself is delicious and it would always get 5 stars from me if not for the staff. Their variety of flavours is exciting! The Watermelon one is my favourite when itâs in season!I would rather make the drive to the Walnut Creek branch who have never disappointed.
Brendan A
The staff is always kind and welcoming. Someone mistakenly took my online order and the staff was quick to create another order for us. Also, smoothie quality is consistent. 10/10 smoothie joint.
jeanne lande
I got billed twice today. And I donât like it. And the manager was there too. If your people donât know how to work the machine have someone help them
Coy Gibson
Store was very quiet, store was very clean, I ordered, Razzmatazz large size with the waffle and I was in and out of the store in less than 5 minutes.
During the Art & Wine festival, you need to have more than 2 people working. The 2 people working are doing the best they can but to not have enough staff on board is poor planning by the scheduling manager.
C'mon manager. Do better
Worst Jamba Juice every, store was a mess, mountain of dirty dishes, floors dirty as well as all counter spaces, staff were not in proper uniform and the girl had her hair down, so unsafe around food and bevs, waited almost 40 minutes for my order not to be made, food item was given cold and hard, asked for a refund and it was written down and told by the employee it would take 3-5 days, so unfortunate
Atmosphere: 1
Food: 1
Service: 1
I had the chocolate with peanut butter smoothie.
I can't remember the name, I think it's called chocolate-mood.
Anyway it was fantastic!!!.
I love chocolate and peanut butter so it was AMAZING!!
The customer service was excellent đđŸ
Food: 5
Service: 5
longgg dark hair in my smoothie and didnât notice until i was almost done drinking itâŠ. so gross. girl who made it had her hair down. keep your hair up if youâre making food! literally should be the bare minimum requirementâŠ
Food: 1
Basic, good, solid. Kind of lost as a concept
Atmosphere: 3
Food: 3
Service: 4
Helpful
Atmosphere: 5
Food: 5
Service: 5
I showed up at 6:21pm this evening to get an açaĂ bowl only to discover the door locked, the floor mopped and chairs up on the table. Another customer came up at the same time and asked, âtheyâre closed?!â to which I stated âthey shouldnât beâ. Right then, a sulking teenager approached the door greeted us with an EYE ROLL, as though it was absurd that we were showing up in the last 40 minutes that the store was opened. Literally no greeting - silence and an eye roll.I am sick and tired of dealing with poor customer service in general but this takes the cake. I hope that young lady never has to know what real hardship is.
Customer service and the Jamba Juice drinks all good. (Give 5 stars) Except the wait times was over 15 minutes. That I give 3 star. Never have I ever waited that long for a drink. I guess nowadays everyone orders online.
Great smoothies.
The smoothies tasted great, but they took way longer than said to complete our mobile order, messed up two of the orders, were incredibly disorganized, and were yelling foul language in front of a full line of customers including children. Service is normally way better; stay consistent!!
Restaurantji Recommends
staff made us a free drink, generally very sweet people!
Hit or Miss depending on which staff are working!On a good day I love me some Jamba. Been on multiple occasions where the staff were super clean, friendly and the service was quick!However, Iâve been disappointed twice now. On one such occasion the staff were wearing their masks under their chins and the girl making the Jamba was wiping her nose on the back of her hand and sneezed while making the Jamba without covering her face. Needless to say, we didnât not drink our Jamba that day.The juice itself is delicious and it would always get 5 stars from me if not for the staff. Their variety of flavours is exciting! The Watermelon one is my favourite when itâs in season!I would rather make the drive to the Walnut Creek branch who have never disappointed.
The staff is always kind and welcoming. Someone mistakenly took my online order and the staff was quick to create another order for us. Also, smoothie quality is consistent. 10/10 smoothie joint.
I got billed twice today. And I donât like it. And the manager was there too. If your people donât know how to work the machine have someone help them
Store was very quiet, store was very clean, I ordered, Razzmatazz large size with the waffle and I was in and out of the store in less than 5 minutes.
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