McDonald's
3459 Mount Diablo Blvd, Lafayette
(925) 284-6215
Recent Reviews
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Horrible and rude staff. Nearly scammed my sister out of her McGriddle. Never come here
Atmosphere: 1
Food: 1
Service: 1
Every item in the order was wrong even after checking in the store and asking for a correct item. Two drinks, two meals, all items incorrect
It’s a McDonald’s.What could I possible expect? I already have low expectations but the fact that I have to write a review hopefully lets you know subpar their food and service is. This isn’t based on a single encounter but every encounter I’ve had, they’ve either overcharged, given cold meals or, forgotten meals. Expect to pull over for overflow. I wasn’t expecting much customer service but wow it’s an absolute joke. The staff talks to each on their mics about your appearance in Spanish (which i understand) but I choose not to say anything because I’m just there for food lol. I mean honestly come on.
Atmosphere: 1
Food: 1
Service: 1
Mc Chicken, when served, looked smashed.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries
Went there on 11/05 and purchased for $29.10 only to come home and realize that half of my order was missing,
chicken nugget is good
Atmosphere: 5
Food: 5
Service: 5
Always an issue and always inconsistent with everything.
Atmosphere: 1
Food: 1
Service: 1
This about the manager...I ordered by drive trough and went i drive to the window and the girl tells me can you park on the #1 spot and refuse to do that...because is only 1 car behind me. And she tells to the manager...he don't want to move...I hear the manager talking "BAD worlds" about me in Spanish...and I look to the young girl...I said to the girl...tell your manager i understand everything he said..and she closes the window...before you open your mouth be make sure the the other person don't understand you...👎👎👎👎👎👎
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Haven't been to this location in years. Ordering via mobile is supposed to make it easier, right? Complete disorganization in trying to find my order and figure out who I was.
On top of that, food was slightly burned.
They did not seem to have enough help.
Will not be returning.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
Their nuggets are breakfast with frys or hash browns
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Egg Mcmuffin
30 minutes for a fillet o fish and a spicy chicken sandwich. Customer service is absolutely horrible here The managers are Lost. The employees are talking about quitting. Bathroom none of the bathrooms have toilet paper. It’s a disaster.
Atmosphere: 1
Food: 1
Service: 1
Fast and 24hr all night ?
Atmosphere: 5
Food: 5
Service: 5
Very bad attitude for the restaurant manager, doesn't speak English and doesn't understand the English, he is not qualified person to be Macdonald manger, all the people over there doesn't understand me, very bad customer service, rude, this is the worst restaurant in the bay area
Parking: Very bad customer service, very rude restaurant manager
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
It all good
Atmosphere: 5
Food: 5
Service: 5
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