A friend found foreign objects in his takeout pizza that could only have been placed in the order by an employee.I have also notified the Contra Costa health board regarding this incident for further investigation of there food handling practices.The Owner and manager is extremely rude to customers, go the extra mile and try Roccos in Walnut Creek.I will repost this weekly so that it stays at the top of the review search.
Atmosphere: 1
Food: 1
Service: 1
Ryan
Do not order delivery.They outsource delivery to DoorDash and keep the fees and tips for themselves. I called twice to check on my order and both times they said that the order was picked up and it's out of their hands. Two hours after my order and an hour later than the estimated delivery time, the manager said the following:"We are really busy and since you ordered online, the delivery time is wrong and there's no way to update the delivery time. It's out for delivery and that's all we can do."And to make matters worse, the pizza never arrived.
Service: 1
Anna S.
Honestly, go down the road and get a frozen pizza. It will be cheaper and taste better. (And likely take less time also). It's disappointing that this pizza is so abysmal.
Hosein R.
The pizza was made wrong. This happens sometimes. But the way the person who introduce herself as a manager was rude and unpolite. It all could of been avoided if the manager was polit considerate, and would not challenge the client.
Melissa L.
First and LAST time I will come to Round Table in Lafayette. Beyond rude person at the cash register. Disorganized, barking at customers and totally unpleasant. Pizza box is disgustingly greasy. I hope the pizza is edible but I have my doubts given the chaos and dirtiness of the restaurant. Will NEVER go back here. Do yourself a favor and avoid, avoid, avoid!!! Note to management - if you value your customers, I would recommend replacing the cashier with someone who is helpful and nicer to your customers.
Bay C.
My recent experience with this place was disappointing. I ordered a small veggie (gluten-free crust) pizza, and it cost $28! What's weirder is that an extra-large pepperoni pizza was almost the same price with our group. Unfortunately, when my pizza finally arrived, it was cold and tasted poor. The texture was crumbly and dry, not what you'd expect from a $28 small pizza. I normally would order non-dairy cheese, but there weren't any non-dairy options at Round Table. All in all, my experience was a letdown due to the cost, quality, and lack of consideration for our climate and the animals, by making those of us who care, pay a lot more.
Timothy Riener
Fairly typical Round Table Pizza. It's a well-established corporate chain of restaurants and pretty much every location adheres to the same recipe and same service standards. This particular location is indifferentiable from the any other Round table Pizza location. If you like it, no reason not to go there.
Atmosphere: 4
Food: 4
Service: 4
Laurence J.
I've been using roundtable for years at this location never had a problem with anything the veggie supreme is amazing and the manager has always been respectful to me
Tim Riener
Fairly typical Round Table Pizza. It's a well-established corporate chain of restaurants and pretty much every location adheres to the same recipe and same service standards. This particular location is indifferentiable from the any other Round table Pizza location. If you like it, no reason not to go there.
Atmosphere: 4
Food: 4
Service: 4
Dolores Vigil
Worst pizza I have ever eaten. The customer service was horrible. The clerk was rude and not friendly at all. I will never order pizza from your company again.Vegetarian options: It was disgusting.
The pizza was just Okey nothing fancy or wow about it, it taste like frozen pizza or You may safe some on frozen pizza and it was a little pricey, no wonder why it was empty at 6
Food: 3
Service: 3
Sean S.
Dealt with Karen, the manager. They couldn't deliver an order I placed online so she called me to tell me they don't have any drivers, seeming pretty rude and on edge. (Was swearing, saying oh my God, obviously not happy) and got defensive when I explained the order was charged to my card and I just wanted to verify I've been refunded. Been coming to Round Table Pizza for thirty years. You just lost a customer for life because of one rude manager. I would have been happy with a damn text message saying they couldn't complete my order versus dealing with Karen and her absolute crap attitude.
Matti Smith
The usual Round Table pizza done well. We came in with a large youth group, and they treated wonderfully.Parking was easy.Vegetarian options: Their vegetarian pizza GUINEVERE'S GARDEN DELIGHT® is one of the best that I have had.
Atmosphere: 3
Food: 4
Service: 5
Danielle E.
Asked for extra red sauce received no sauce on pizza, called to give feedback and manager disputed my complaint because she "cut it". Offered 15% off future order. Very disappointed.
A friend found foreign objects in his takeout pizza that could only have been placed in the order by an employee.I have also notified the Contra Costa health board regarding this incident for further investigation of there food handling practices.The Owner and manager is extremely rude to customers, go the extra mile and try Roccos in Walnut Creek.I will repost this weekly so that it stays at the top of the review search.
Atmosphere: 1
Food: 1
Service: 1
Do not order delivery.They outsource delivery to DoorDash and keep the fees and tips for themselves. I called twice to check on my order and both times they said that the order was picked up and it's out of their hands. Two hours after my order and an hour later than the estimated delivery time, the manager said the following:"We are really busy and since you ordered online, the delivery time is wrong and there's no way to update the delivery time. It's out for delivery and that's all we can do."And to make matters worse, the pizza never arrived.
Service: 1
Honestly, go down the road and get a frozen pizza. It will be cheaper and taste better. (And likely take less time also). It's disappointing that this pizza is so abysmal.
The pizza was made wrong. This happens sometimes. But the way the person who introduce herself as a manager was rude and unpolite. It all could of been avoided if the manager was polit considerate, and would not challenge the client.
First and LAST time I will come to Round Table in Lafayette. Beyond rude person at the cash register. Disorganized, barking at customers and totally unpleasant. Pizza box is disgustingly greasy. I hope the pizza is edible but I have my doubts given the chaos and dirtiness of the restaurant. Will NEVER go back here. Do yourself a favor and avoid, avoid, avoid!!! Note to management - if you value your customers, I would recommend replacing the cashier with someone who is helpful and nicer to your customers.
My recent experience with this place was disappointing. I ordered a small veggie (gluten-free crust) pizza, and it cost $28! What's weirder is that an extra-large pepperoni pizza was almost the same price with our group. Unfortunately, when my pizza finally arrived, it was cold and tasted poor. The texture was crumbly and dry, not what you'd expect from a $28 small pizza. I normally would order non-dairy cheese, but there weren't any non-dairy options at Round Table. All in all, my experience was a letdown due to the cost, quality, and lack of consideration for our climate and the animals, by making those of us who care, pay a lot more.
Fairly typical Round Table Pizza. It's a well-established corporate chain of restaurants and pretty much every location adheres to the same recipe and same service standards. This particular location is indifferentiable from the any other Round table Pizza location. If you like it, no reason not to go there.
Atmosphere: 4
Food: 4
Service: 4
I've been using roundtable for years at this location never had a problem with anything the veggie supreme is amazing and the manager has always been respectful to me
Fairly typical Round Table Pizza. It's a well-established corporate chain of restaurants and pretty much every location adheres to the same recipe and same service standards. This particular location is indifferentiable from the any other Round table Pizza location. If you like it, no reason not to go there.
Atmosphere: 4
Food: 4
Service: 4
Worst pizza I have ever eaten. The customer service was horrible. The clerk was rude and not friendly at all. I will never order pizza from your company again.Vegetarian options: It was disgusting.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Half
Restaurantji Recommends
Online order messed up
Atmosphere: 2
Food: 3
Service: 3
The pizza was just Okey nothing fancy or wow about it, it taste like frozen pizza or You may safe some on frozen pizza and it was a little pricey, no wonder why it was empty at 6
Food: 3
Service: 3
Dealt with Karen, the manager. They couldn't deliver an order I placed online so she called me to tell me they don't have any drivers, seeming pretty rude and on edge. (Was swearing, saying oh my God, obviously not happy) and got defensive when I explained the order was charged to my card and I just wanted to verify I've been refunded. Been coming to Round Table Pizza for thirty years. You just lost a customer for life because of one rude manager. I would have been happy with a damn text message saying they couldn't complete my order versus dealing with Karen and her absolute crap attitude.
The usual Round Table pizza done well. We came in with a large youth group, and they treated wonderfully.Parking was easy.Vegetarian options: Their vegetarian pizza GUINEVERE'S GARDEN DELIGHT® is one of the best that I have had.
Atmosphere: 3
Food: 4
Service: 5
Asked for extra red sauce received no sauce on pizza, called to give feedback and manager disputed my complaint because she "cut it". Offered 15% off future order. Very disappointed.