Their online ordering system is awful. They request more personal information than anyone else and then you can't login no matter how many times you try to resend the code or reset your password.
Irina Smirnova
Vitality Bowls is the worst restaurant in Lafayette.Even when I place an online order 45 mins ahead, it is never ready when I arrive.I’ve ordered food for 4 times and each time my order was messed up. They add whatever ingredients they want even those not mentioned on the actual menu.The person at the register even yelled at me, saying that I lied about the order being wrong (it was), after I asked for a refund.Unfortunately, I can’t say anything about the food quality because I’ve never got a chance to taste the properly made sandwich that they offer on the menu.This business is slow. This business is rude. This business is not trustworthy. People who work there lie.They never refund money.
Atmosphere: 1
Food: 1
Service: 1
Sang Min Han
Incorrect order after a long wait even though I was the only customer at
Atmosphere: 1
Food: 1
Service: 1
Tanya
$11 for this baby cup and half empty
seebrandon
It's great to have a place with plenty of vegan options. Told of açaí bowls, smoothies, and wraps which are vegan. Not the highest quality but appreciate having this in a small town.
Maksim Demin
Avoid at all costs, just don’t go here. They run out of ingredients, don’t tell you anything about your order missing things and then “can’t” do a refund or contact you back for said refund. They are slow at everything and customer service is absolute garbage.I ordered a wrap with potatoes eggs avocado and steak and two chimichurri sauces on the side. I get home and the wrap has only steak and sauce in it (not on the side) and nothing else. I go back and ask where the eggs, potatoes and avocado are. Their response was they ran out…Why would you make a wrap without everything and not tell me…I request a refund and the cashier says she cannot but will take my email and phone number and the manager will call me. It’s been over a month now. I tried going in a few times but it’s always “the manager is not here and I cannot do refunds”.Don’t go here, you will be disappointed.
Atmosphere: 1
Food: 1
Service: 1
Ali X
You open at 8am and you're closed for lunch at 10am?
Service: 1
Jeremy Keehn
Painfully slow. Orders always 30 minutes + even if you order online.
Vitality Bowls Lafayette offers delicious and nutritious food options perfect for a healthy and satisfying meal.
Nunya Business
Very understaffed, only one guy taking orders and making smoothies. I mobile ordered 15 minutes before arriving and my smoothie still was not ready. I don’t blame the associate. I understand how difficult it can be to be the only person working but if I would’ve known that it would take as long as it did I would’ve sent my order the the pleasant hill location and drive the extra five minutes instead waiting an extra 15.
Atmosphere: 2
Food: 3
Service: 3
Ruth Kale-Fok
Food is good but I can’t fathom why it takes so long to blend / assemble fruit and sandwiches. And if it takes that long the order should be done right 100% of the time.No excuse for the wait times (when few customers are there) and inaccuracy.
Atmosphere: 3
Food: 4
Service: 1
Logan Osborn
Waited 40 minutes for two fresh juices. Not worth the wait.
Nicole Marconi
I would highly recommend avoiding this establishment unless you have plenty of time to sit and wait. It took almost 40 minutes of ordering in person and waiting for two fresh juices. The staff decided to help themselves to their own food before serving 8+ customers waiting for their orders.
Good food, impossible to order
Their online ordering system is awful. They request more personal information than anyone else and then you can't login no matter how many times you try to resend the code or reset your password.
Vitality Bowls is the worst restaurant in Lafayette.Even when I place an online order 45 mins ahead, it is never ready when I arrive.I’ve ordered food for 4 times and each time my order was messed up. They add whatever ingredients they want even those not mentioned on the actual menu.The person at the register even yelled at me, saying that I lied about the order being wrong (it was), after I asked for a refund.Unfortunately, I can’t say anything about the food quality because I’ve never got a chance to taste the properly made sandwich that they offer on the menu.This business is slow. This business is rude. This business is not trustworthy. People who work there lie.They never refund money.
Atmosphere: 1
Food: 1
Service: 1
Incorrect order after a long wait even though I was the only customer at
Atmosphere: 1
Food: 1
Service: 1
$11 for this baby cup and half empty
It's great to have a place with plenty of vegan options. Told of açaí bowls, smoothies, and wraps which are vegan. Not the highest quality but appreciate having this in a small town.
Avoid at all costs, just don’t go here. They run out of ingredients, don’t tell you anything about your order missing things and then “can’t” do a refund or contact you back for said refund. They are slow at everything and customer service is absolute garbage.I ordered a wrap with potatoes eggs avocado and steak and two chimichurri sauces on the side. I get home and the wrap has only steak and sauce in it (not on the side) and nothing else. I go back and ask where the eggs, potatoes and avocado are. Their response was they ran out…Why would you make a wrap without everything and not tell me…I request a refund and the cashier says she cannot but will take my email and phone number and the manager will call me. It’s been over a month now. I tried going in a few times but it’s always “the manager is not here and I cannot do refunds”.Don’t go here, you will be disappointed.
Atmosphere: 1
Food: 1
Service: 1
You open at 8am and you're closed for lunch at 10am?
Service: 1
Painfully slow. Orders always 30 minutes + even if you order online.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Vitality Bowl
Classic
Restaurantji Recommends
Vitality Bowls Lafayette offers delicious and nutritious food options perfect for a healthy and satisfying meal.
Very understaffed, only one guy taking orders and making smoothies. I mobile ordered 15 minutes before arriving and my smoothie still was not ready. I don’t blame the associate. I understand how difficult it can be to be the only person working but if I would’ve known that it would take as long as it did I would’ve sent my order the the pleasant hill location and drive the extra five minutes instead waiting an extra 15.
Atmosphere: 2
Food: 3
Service: 3
Food is good but I can’t fathom why it takes so long to blend / assemble fruit and sandwiches. And if it takes that long the order should be done right 100% of the time.No excuse for the wait times (when few customers are there) and inaccuracy.
Atmosphere: 3
Food: 4
Service: 1
Waited 40 minutes for two fresh juices. Not worth the wait.
I would highly recommend avoiding this establishment unless you have plenty of time to sit and wait. It took almost 40 minutes of ordering in person and waiting for two fresh juices. The staff decided to help themselves to their own food before serving 8+ customers waiting for their orders.
Atmosphere: 2
Food: 1
Service: 1