Piatti
222 Ocean Ave, Laguna Beach
(949) 377-1100
Customers' Favorites
Beef Carpaccio
Italian Breads
Lasagna
Menu
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Recent Reviews
My experience enlightened me as a person. It was utterly breathtaking how good the service, food, and atmosphere was. I truly felt like a valued member of the Piatti family. This was all because of my server Anna and host Arman. They are fantastic members of your staff. Right when I walked in, Arman welcomed and greeted me instantly cementing this place as my favorite restaurant. I will be coming back.
What happened? Loved this place since it opened and tonight brought a friend here and had a terrible service experience at the bar - the bartender Hugo was completely dismissive, barely acknowledged we were there, never once asked if we wanted another drink or more food, never cleared our plates and only spoke to us when we were paying the check. Food was great, as always, but what a disappointment for this otherwise great restaurant.
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We got a reservation, showed up on time and seated quickly but didn't get a server like 10' or so later. The service throughout the dinner was slow eventhough the server tried her best. We waited for at least 30' after the salad ... so we ended up to dine for 2.5 hrs instead 1.5 hrs the most... we didn't make any fuss but the management automatically accommodateed...