Baskin-Robbins

26886 La Paz Rd, Laguna Hills
(949) 831-3175

Recent Reviews

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George U.

Stopped by Baskin Robbins this evening for a treat. We were greeted by Asha who was professional, kind and efficient. We each got a cup with my wife enjoying pralines and cream while I had rocky road and pistachio.
Great ice cream and service.
Recommended

Graciela Brudaglio

Jordan is very friendly. Best worker there.

Sarah

Always delicious, very friendly service here!

Brian Huber

Wish I could give 0 stars. It was so nice of them not to honor a Baskin-Robbins coupon 30 min before the closed. Even though my coupon wasn't expired. Which is always nice when you're disabled in a wheelchair. It's hard enough to find a ride down there. I was told the coupon can't be used on shakes or smoothies within 30 mins of the store closing. I guess the employee's are too lazy to clean the machines after they close. Complained to corporate and they said a manager would contact me. But they never did. What a surprise. Will be telling everybody I meet, Don't ever go to this location. It's a shame that this was my first time experience with this location. Will never go to this location again.

Claire GN

The management of this establishment is appalling. The place looks dirty and like it's falling apart. The very kind teens who work there run the place themselves from the look of it. Bottom line, the manager refused to provide a refund, coupon, discount or replacement for about a half-packed carton of ice cream. The employee kindly offered to remedy the situation but then management said that they aren't authorized to offer that.. We paid almost $14 for 1 lb of ice cream - photo included (charged for 1 lb 8 oz). Our family have been frequent customers of this location for years now and won't be going back.

Unfocused Senior

For$46, we got a small B-Day cake. What we ordered was white cake and cookie dough, but what we got was chocolate cake. It is not a problem you would think, but our son detests chocolate cake!! You don’t know what u get until you cut into it!! Simple instructions were not followed!! The ice cream was not impressive either as we both thought it was sitting in freezer a long time and not the best tasting. 1st time customer at this place and now that only time.

Atmosphere: 2

Food: 2

Service: 2

Antonio Neves

Very good ice creams I love the Reese's one. Employees are friendly and efficient!

Atmosphere: 5

Food: 5

Service: 5

Lisa Manske

Delicious ice cream. Very friendly staff. Wish they had outdoor seating.

Atmosphere: 2

Food: 5

Service: 5

JaneA

Amazing taste, wide selection, they bake waffles on the spot. Highly recommend. They have Birthday Cakes as well.

Atmosphere: 5

Food: 5

Service: 5

Sum Yung Guy

Our family walked in to no one working the place. Eventually a kid with a baseball hat on sauntered out. No smile, no greeting. Mo class, no professionalism. No more business from our family and friends.

Sasan Aval

Friendly staff, good variety of flavors, Baskin Robbins always has the best and creamiest ice cream. Love it.

Anushka Bhatt zaidi

This place has rlly good cotton candy

Tatiana Fung

Best cakes

Axel Wolff

Typical, clean Baskin-R. shop with nice staff.

Hena Vejdany

40 Ice Cream flavors. Friendly staff. Clean store. always fully stocked with Ice Cream cakes and prepacks. Love it!

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