Chick-fil-A

24011 El Toro Rd, Laguna Hills
(949) 458-3544

Recent Reviews

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Tony Nim

Their new policy of one mobile order redemption per person needs to get changed. I understand the need for this to prevent people from getting multiple redemptions but what about customers that aren’t able to pick it up like my wife that was in labor and delivery? I’m very disappointed this wasn’t an exception to getting an order for her even though she ordered fries along with it.

Atmosphere: 1

Food: 4

Service: 1

Alejandro Falcon

The guys taking your order are perfectly fine. The guys at the window was really bad

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Nuggets

Aggie Delosevic

I had their chicken salad because it was the most reasonably priced item on their menu. Salad was fresh & tasted great... but the chicken strips tasted like they were fried in old oil, it had a bitter aftertaste. Not going back🫤

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Crispy Chicken Salad

Elliot Lichtmaher

They are treating customers like criminals. Placed four orders on four phones and they wouldn’t give it to me even though I brought four phones. They told me they need to see four bodies. Totally ruined my lunch. Never going back to this location. Contacted corporate as well.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Sandwich

R&C

Fast, friendly, consistent, affordable. What more can you ask for? Use the mobile app for easy ordering and some bonuses/discounts. The salad options are actually quite good, reasonably priced and quite filling. The chocolate chip cookie is always a favorite, the brownie is good, the seasonal shakes are always excellent. Breakfast options are quite good as well, certainly better than other fast food options, I like the biscuit sandwich.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cobb Salad, Waffle, Spicy Chicken Sandwich, Chocolate Brownie

Diane G

Very bad experience, not the one to usually complain but I had to wait until the girls at the drive thru played rock paper scissors to take my order. Then they get my order wrong when I clearly told the girl twice that I wanted 8 BREADED nuggets not grilled. I didn't realize my order was wrong till I got home. Talked to the shift lead Roger who was another teenager who said he couldn't do anything even though I showed proof of my receipt and that I didn't eat it. I was not even asking for a refund just the correct nuggets but couldn't even accommodate that. Used to be my goto location. Not coming back.

Atmosphere: 1

Food: 1

Service: 1

Julie Veen

Delicious shakes!

Lourdes Morales (Gorda)

Very good food.
Very good personal

Atmosphere: 5

Food: 5

Service: 5

Cindy Mays

First time here, good food fast service

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Grilled Nuggets Meal

Jayydol

pretty bad customer service and foods are super salty compared to other chick-fil-a and the chickens were in bad condition

Atmosphere: 2

Food: 1

Service: 1

Antony B

Scott Beth gave the best service
Thank you

Atmosphere: 5

Food: 5

Service: 5

Jasmine Lopez

The online menu is completely wrong. Not sure why they haven't updated it.

Mia Lopez

Enjoy my dinner ?️ wonderful costumer service thanks ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

MJ Pratt

Standard, pleasant experience.

Atmosphere: 5

Food: 5

Service: 5

Colton Cave

Always quick, easy, & delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Deluxe Sandwich, Nuggets

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