Really bad service got there at 9:20 it supposed to close at 10:00pm they didn’t even answer to us Trough the drive thru we have to go to the entrance to see if they could take our order and no body answered the employees clearly saw that we were in the door but didn’t even acknowledge us and they already had the door closed
Andrew McKinstry (Andrew)
Dry chicken everything else is good
Food: 4
Carissa Rossi
EVERY TIME WITHOUT FAIL THEY FORGET SOMETHING IN MY ORDER AND I HAVE TO GO ALL THE WAY BACK😡😡😡😡THIS PLACE DRIVES ME INSANE AND THE RUSH U OUT OF THE DRIVE THROUGH LINE SO U CANT CHECK UR ORDER LIKE IF UR GONNA DO THAT THEN MAKE SURE MY ORDER IS RIGHT!!!!!!😡😡😡😡😡😡😡😡
Atmosphere: 3
Food: 5
Service: 3
Kamikaze Yazzie
The workers are nice and the food is amazing. Mac and cheese I really rerecommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsas, Macaroni and Cheese, 8pc Family Meal
Charles Johnson
This El Pollo Loco is one of the slowest locations, I have ever been to. Placed an order ahead, showed up on time, and still waited 15 minutes for a burrito, a taco, and 2 pollo bowls. Pollo bowls even sat on the counter getting cold the entire time I waited. This should never happen. People who came in after me, and ordered at the counter, received their food before I did. Very small amounts of overcooked chicken in every item I paid for. Cold churro. Terribly unorganized and I will not return to this location. Total waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Mark De Binion
El pollo loco, always good, fresh and priced right.
Atmosphere: 5
Food: 5
Service: 5
denise luevano
EL POLLO LOCO WHAT DID YOU DO? THAT CHICKENS A SWAMP OF SLIPPERY GOO!, GREASY ON MY HANDS REGRET ON MY FACE THIS BIRDS A DISGRACE IN A SAD LITTLE CASE FLABBY AND SOGGY NO FLAVOR NO FIGHT JUST LUMP DISAPPOINTMENT IN EVERY BITE SO HERES MY FAREWELL WRAPPED IN A NAPKIN NEVER AGAIN THAT GREASY HAS-BEEN!!
Atmosphere: 1
Food: 1
Service: 1
Erik
2 and a half stars. Idk man the quality fell off hard. It's so bland now. Little to no seasoning. I've continuously tried to give it another try but it doesn't blow me away like back in the day. Just the harsh reality of Pollo loco now. But I suppose I'll still keep coming bc I gotta eat.
El Pollo Loco, a semi-fast food chain specializing in Fire-Roasted Chicken and semi-Mexican side orders. Fairly decent food as long as it's freshly made!
Gregory Veritas
Service was great! I haven't been to El Pollo loco in a few months and I couldn't tell which was the breast and which was the thigh they were both super small and they show me that they were all about the same size chickens on the grill. But, they gave me an drumstick to compensate which was excellent customer service. Notice the size of the breast next to the plastic fork in the photo.
HAWK Khondakar
My experience is food quality, such as the conditions of the rice ( dryness), and chicken over cooked.
Really bad service got there at 9:20 it supposed to close at 10:00pm they didn’t even answer to us Trough the drive thru we have to go to the entrance to see if they could take our order and no body answered the employees clearly saw that we were in the door but didn’t even acknowledge us and they already had the door closed
Dry chicken everything else is good
Food: 4
EVERY TIME WITHOUT FAIL THEY FORGET SOMETHING IN MY ORDER AND I HAVE TO GO ALL THE WAY BACK😡😡😡😡THIS PLACE DRIVES ME INSANE AND THE RUSH U OUT OF THE DRIVE THROUGH LINE SO U CANT CHECK UR ORDER LIKE IF UR GONNA DO THAT THEN MAKE SURE MY ORDER IS RIGHT!!!!!!😡😡😡😡😡😡😡😡
Atmosphere: 3
Food: 5
Service: 3
The workers are nice and the food is amazing. Mac and cheese I really rerecommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsas, Macaroni and Cheese, 8pc Family Meal
This El Pollo Loco is one of the slowest locations, I have ever been to. Placed an order ahead, showed up on time, and still waited 15 minutes for a burrito, a taco, and 2 pollo bowls. Pollo bowls even sat on the counter getting cold the entire time I waited. This should never happen. People who came in after me, and ordered at the counter, received their food before I did. Very small amounts of overcooked chicken in every item I paid for. Cold churro. Terribly unorganized and I will not return to this location. Total waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
El pollo loco, always good, fresh and priced right.
Atmosphere: 5
Food: 5
Service: 5
EL POLLO LOCO WHAT DID YOU DO? THAT CHICKENS A SWAMP OF SLIPPERY GOO!, GREASY ON MY HANDS REGRET ON MY FACE THIS BIRDS A DISGRACE IN A SAD LITTLE CASE FLABBY AND SOGGY NO FLAVOR NO FIGHT JUST LUMP DISAPPOINTMENT IN EVERY BITE SO HERES MY FAREWELL WRAPPED IN A NAPKIN NEVER AGAIN THAT GREASY HAS-BEEN!!
Atmosphere: 1
Food: 1
Service: 1
2 and a half stars. Idk man the quality fell off hard. It's so bland now. Little to no seasoning. I've continuously tried to give it another try but it doesn't blow me away like back in the day. Just the harsh reality of Pollo loco now. But I suppose I'll still keep coming bc I gotta eat.
Atmosphere: 3
Food: 2
Service: 4
Pollo Loco pollo loco'd. Great service.
Atmosphere: 5
Food: 4
Service: 5
Chicken Tortilla Soup
Food: 5
Service: 5
Restaurantji Recommends
Always excellent!
Atmosphere: 5
Food: 5
Service: 5
El Pollo Loco, a semi-fast food chain specializing in Fire-Roasted Chicken and semi-Mexican side orders.
Fairly decent food as long as it's freshly made!
Service was great! I haven't been to El Pollo loco in a few months and I couldn't tell which was the breast and which was the thigh they were both super small and they show me that they were all about the same size chickens on the grill. But, they gave me an drumstick to compensate which was excellent customer service. Notice the size of the breast next to the plastic fork in the photo.
My experience is food quality, such as the conditions of the rice ( dryness), and chicken over cooked.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chips and Guacamole
Very very chicken, ofina!
Atmosphere: 5
Food: 5
Service: 5
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