El Pollo Loco

25371 Alicia Pkwy, Laguna Hills
(949) 460-9379

Recent Reviews

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HAWK Khondakar

My experience is food quality, such as the conditions of the rice ( dryness), and chicken over cooked.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chips and Guacamole

Sassan Hajrasooliha

Very very chicken, ofina!

Atmosphere: 5

Food: 5

Service: 5

Benjamin Wade

I see that they have new employees. That's a plus ,the last ones would stop Saling chicken before 8 pm and they do t close till 11pm .now there's chicken all the way till you close and some .clean place good food and gre a t service..........

Vegetarian options: They have beans rice Mac and cheese chips and dip is avocado cheese ðf g gģhĥ

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Salsas, Churro, Chips, Chips and Guacamole, Burrito, Pozole Bowl

Nicole Cechini

Everyone is always very nice and the food is fresh and fast. Highly recommend this location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Chicken Avocado, Baja Shrimp Taco

Ashley

Omar the cashier is very kind, very generous, and very attentive and overall great service I will be coming back more often

Atmosphere: 5

Food: 5

Service: 5

Dennise Galvan

The cashier Omar was very helpful to me as well as very friendly, I was happy to make my day after a day at work, great cashier, put this on

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Yofaris Cruz portillo

This thanks to the cashier for his service, very good cashier, he was super friendly and very attentive to me and my family, thank you for your excellent attention, cashier

Atmosphere: 5

Food: 5

Service: 5

Miguel Rivera

My chicken was very dry, poorly cut and burned and they did not give me my Receipt.

Atmosphere: 1

Food: 1

Service: 1

John Smith

Most of the time they mess up the order, wrong tortilla or side item. It may not be the employees fault, maybe they have bad headsets?

The food is great.

Food: 5

Service: 1

Martin Valle

Excellent service, very friendly employees and everything very clean

Atmosphere: 5

Food: 5

Service: 5

Jose G Perez

The chicken is very good and the staff are very good workers, the cashier Omar is very efficient and very friendly!!

Atmosphere: 5

Food: 5

Service: 5

Víctor Sierra

The best chicken

Atmosphere: 4

Food: 5

Service: 4

Alexander Diaz

On Saturday morning I went to Pollo Loco for a family meal and the cashier Omar was very kind to me and had a very nice smile. Everything was perfect. The chicken, beans and rice were all super delicious. I will go to Pollo Loco more times. Excellent cashier.

Mercedes Julian

Glad to see that Evelyn, the most recent mgr who provides excellent customer service, is still there. The staffing consistency really helps. The team seems to work well together and the food is back on track - super tasty. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw, 8pc Family Meal

Luis Miranda

Parking: Todo limpio

Atmosphere: 5

Food: 5

Service: 5

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