Pinoy Pam's Best

WHY!?! I'm still puzzled on how this place even passed a health inspection. The food looks old and dry, in my opinion, from daily reheating. They also over charge for the food, you had to practical force yourself to choose. Do your healthy body a favor, save it from going to this place.

Atmosphere: 1

Food: 1

Service: 1

I placed my order almost a week in advance and paid online, so I expected that all the food I ordered was available and confirmed. Unfortunately, that was not the case. No one contacted me ahead of time to inform me that two of the items we like were unavailable. We only found out when we arrived at the restaurant, and the staff even said they didn’t see our order online.

It was only then that we were told there was no lechon belly and no chicken cordon bleu. It was extremely disappointing because the order was for a birthday celebration of two people, and our guests were expecting lechon. If we had been informed earlier, we could have made other arrangements and ordered from a different place.

Instead, we were simply offered lechon kawali and chicken afritada as replacements for both on the spot, which was not what we planned or paid for. The lack of communication and poor handling of the order completely ruined the experience. It was very upsetting that something as important as a birthday celebration was affected due to this.

Overall, I am very unhappy with the service and how this situation was handled. This could have been avoided with proper communication and attention to confirmed orders.

Atmosphere: 2

Food: 1

Service: 1

Please do not use MSG on the food. Customers got headache when eating that food. Pancit too much oil. The dinuguan too much vinegar.

Atmosphere: 4

Food: 4

Service: 4

Been going back here every time I have a chance. The food is 11/10 and the portion serve? It’s like for 2 people! But the best part of it all, the people here are so nice!!! Love this place and will always be forever a regular here. <3

Atmosphere: 5

Food: 5

Service: 5

Hands down one of the best Filipino restaurant I have tasted food from both the Philippines and US. The pinakbet is bettee than Barrio Fiesta's, the sisig is better than Gerry's and it's not even served in a sizzling hot plate. Ampalaya (bitter melon for blood sugar stabilization) con carne done right. Not salty. Better than Grill City. Will definitely always come here when in the area. I spent $60 for food that will last me an entire week! Lechon, pinakbet, sisig, ampalaya con carne, monggo at sayote.

Atmosphere: 4

Food: 5

Service: 5

Went to pick up cooked food and it’s so much better than Island food store in the same area.
They gave us a lot more and the price is reasonable. I highly recommend this place .

Atmosphere: 4

Food: 5

Service: 5

My panza is happy, only thing I wish they had is small descriptions of what each item is called for anyone unfamiliar with the dishes. A small label of the name and description of contents like beef, pork etc on the glass. I’ve tried randomly each time I come and get a combo with rice and items. They all have been 🤤 for my panza 🫃

Atmosphere: 5

Food: 5

Service: 5

Service de luxe. Love the food

Atmosphere: 5

Food: 5

Service: 5

Omg, i tried the sinaing na tulingan it was terrible, it was like pinirito at pinakuluaan, and sinigang was terrible too, their food in the tray was like leftover and their staff not friendly at all, its like they dont want their job! I dont recomend this place at all 👎👎

Atmosphere: 2

Food: 1

Service: 1

The food was very good yet the customer service seemed to not be even optimal me and my Latino family wasn’t treated with respect or courtesy as the other white family behind us was treated seemed very racist and white glorification and distinction of service made us feel like we are spending over $100 dollars and this is not okay never ever coming again

Atmosphere: 2

Food: 4

Service: 1

I had yet another disappointing experience at this place yesterday, and it was my third time there. Each visit getting worst !The staff, particularly the ladies, continue to be extremely rude, passive-aggressive, and so unpleasant. Even with two clients patiently waiting, they were busy chatting with each other, causing us to wait for a long time. Not once did they smile or try to make the atmosphere more welcoming.
On top of that, their billing methods are confusing and inconsistent. It feels like they charge customers what they just want! as I was charged different amounts for the same food and containers each time. As much as I wanted to like this place, I am so disappointed with my experiences. Sadly, I have decided not to return and I found out I wasn’t the only one feeling that way!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Tilapia, BBQ

Incredibly slow process at the cash register.
Seriously makes no sense.

No less than 10 mins just waiting for one cash register for all food and grocery customers.

food was delicious ! portions were super generous and it was pretty affordable. we got so much food for under $100, like four combo entrees plus snacks and dessert. if i lived here, i’d be stopping by everyday !

Atmosphere: 5

Food: 5

Service: 5

Ignore the reviews and go check out the place- they have a grill outside and serve bbq sticks for $4, I got the chicken and the pork. Delicious, served with a vinegar dip, I wish I could come back but I live in Texas. Staff was so kind. Check this place out!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ

Pinoy Pam has always been my go-to spot in Lake Forest when I’m craving authentic Filipino food. I usually order the beef ribs and beef stew with rice, and the meat is always tender and packed with flavor. However, I’ve noticed that portion sizes can be a bit inconsistent, depending on who’s packing the food. On my most recent visit, the price was noticeably higher, and the portion of meat was significantly less than usual. I hope they continue to serve the high-quality food I love, but with more consistent portions.

Atmosphere: 4

Food: 3

Service: 4