Subway
25614 Alicia Pkwy, Laguna Hills
(949) 458-1566
Recent Reviews
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Maritza at this location was so nice and very accommodating. She has great customer service and was very patient even while having other orders she was trying to prepare for Uber eats etc. She is wonderful and because of her customer service we will be returning, also the sandwich was amazing! Thank you Maritza!!!
Atmosphere: 5
Food: 5
Service: 5
Maritza was outstanding. She was able to an online order instantly and make our order perfectly while having a tremendous customer service .
Atmosphere: 5
Food: 5
Service: 5
Maritza gave me the best service, was supper nice and gave my food really quick
Atmosphere: 5
Food: 5
Service: 5
I ordered food online paid for and drove to pick it up. It wasn’t ready when I got there and half the items I wanted didn’t end up on my sandwich. Also are the meats getting thinner. My ham was literally transparent. What a rip off Subway has become.
Atmosphere: 3
Food: 2
Service: 2
Fresh, Fast, and Friendly!
I stopped by Subway for a quick lunch and was really impressed. The ingredients were super fresh, the bread was perfectly baked, and the staff was friendly and efficient. I got a custom footlong and everything was made exactly how I asked. The store was clean, well-stocked, and had a nice seating area. Great value for the price, and I’ll definitely be coming back. Highly recommend if you’re looking for a quick, tasty meal on the go!
Atmosphere: 5
Food: 5
Service: 5
I stopped by this Subway recently and had an awesome experience! The place was super clean, the ingredients looked fresh, and the staff was really friendly and patient while I customized my sandwich. Everything was made exactly how I wanted, and my sub tasted great—fresh bread, crisp veggies, and perfectly balanced flavors. You can tell they actually care about quality and customer service here. Definitely one of the better Subway locations I’ve been to. I’ll be coming back for sure!
Atmosphere: 5
Food: 5
Service: 5
I went there at 8:30 pm they were closed that's so bad
I ordered a ham wheat footlong a couple nights ago along with some other things and this was my first visit to this location. I got it and went home to eat it and felt a stretch so I spat it out and saw the hair stuck in the bread and the rest of the food. I called the guy in there and told him I can also send him a pic as proof and he just said to call the next day. Why do I need to call again the next day? Why couldn’t he help me and get me my refund? This is ridiculous and unsanitary however they are handling the food in there!
Both times I've been in here the lady's making the sandwiches had very difficult customers!! They kept their composure the whole time and we're very polite. I definitely would have thrown the bread and told the customer to make their own damn sandwich had I been in their shoes so hat's off to them for super customer service ❣️
Atmosphere: 5
Food: 5
Service: 5
Super nice clean storeBread is always fresh bakeLove the friendly staffThe new lady owner she is very nice and reflects on the staff
Parking: Plenty of parking large lot
Kid-friendliness: Plenty Kids menu options
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I made an order at 12.20 in the mobile app. My pickup time is 12.40.I arrived to pick up my order at 12.45.It's 1pm and they've just started preparing my order...This is not the first time this has happened, I order through the app to get my order faster, and not to hang around longer than other customers who pay for their order at the checkout line.
Atmosphere: 1
Food: 4
Service: 1
I came in and had a wonderful experience, this is not your average Subway. I met the owner Maritza, she was a delight and her staff are absolutely wonderful people. They went above and beyond to make sure I had a great experience and were very friendly. I will be sure to keep coming back to this
Atmosphere: 5
Food: 5
Service: 5
the most amazing subway experience! employees are awesome and provide great customer service, new owners are great, food tasted amazing!
Atmosphere: 5
Food: 5
Service: 5
The female worker this evening( Oct 2nd,2023) is very rude and unprofessional.Wish the owner would see my comment, because this rude worker is harming your business. She should get fired.
Service: 1
People here are awesome!! One employee, however, likes to add 5 dollar tips without telling you. Check the prices of your items to make sure!
Atmosphere: 3
Food: 5
Service: 3
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