Chipotle Mexican Grill

32391 Golden Lantern, Laguna Niguel
(949) 272-5605

Recent Reviews

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Michael Johnson

Rude miserable employees. Came in a few days ago and Asked for my already finished online order. I could see it behind the counter with my name on it. Guy barked angrily wait and proceeded to ignore me and make ten orders ahead of mine. 15 minutes later I got my food from someone else it was ice cold. This place sucks. There employees suck. Do better. Work on your crappy energy it’ll do wonders for your life.

Atmosphere: 1

Food: 1

Service: 1

A Smith

The atmosphere and the food are fine, but if you order delivery through the app and they mix the order up with another order or make it entirely wrong, you can’t have the correct order delivered. You have to submit online and they refund your entree, but not your delivery fee. Had to start all over for dinner and will not order from here again.

Atmosphere: 4

Food: 4

Service: 3

Gaetan Scalzo

Very inconsistent. Hard rice, stringy dried out chicken. Never have problems at other chipotles but this one sucks.

Atmosphere: 3

Food: 1

Service: 4

Jenn Magana

Hard pass. I saw the service and the skimpy portions they tried to give us and walked out. You can do much better in this area.

Atmosphere: 1

Food: 1

Service: 1

Skyler Spretke

Don’t come to this chipotle when this dude is here. He is gonna take your money and give you nothing I asked for double white rice and beans and he gave me half a scoop of everything and he is gonna take all your money for nothing.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Jack J

Closed for remodel.

todd leetch

Huge burritos!!!
I got a gift card to this restaurant and it was not bad. I prefer a set down full service restaurant. My friends love this place.

Atmosphere: 3

Food: 4

Service: 4

Wanderer

I came to pick up the order, said the name of the client, the worker said that he would take care of this order, after me another girl comes up, he tells her the same thing and starts preparing her order and gives it to her within a minute, then starts taking orders from the hall, I repeated again that I came to pick up this order, well, what did he say that he would take care of it, I gave this order in the end after 15 minutes, a very unpleasant experience, either the person is racist towards me or he didn’t care about me because couriers are second class for them, in general, I really hope that the administration will pay attention and sort this out

Service: 1

Мажид Ахтаев

I came to pick up the order, said the name of the client, the worker said that he would take care of this order, after me another girl comes up, he tells her the same thing and starts preparing her order and gives it to her within a minute, then starts taking orders from the hall, I repeated again that I came to pick up this order, well, what did he say that he would take care of it, I gave this order in the end after 15 minutes, a very unpleasant experience, either the person is racist towards me or he didn’t care about me because couriers are second class for them, in general, I really hope that the administration will pay attention and sort this out

Service: 1

Y M

Come here if you want a lack of customer service and small portions

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Emely Nunez

burritos always come out falling apart because they wrap them so carelessly

Atmosphere: 2

Food: 2

Service: 2

Erin Bozzo

I’ve unfortunately had nothing but poor experience at this chipotle, they are often out of items and the staff time and time again has always been rude. Today the card reader was not cooperating with my phone and instead of trying to help troubleshoot they stood there and stared at me. When I asked if the could please try to reset the machine (as I also reset my phone) they said no it’s your phones fault the machine has been working all day. The situation could have just been handled so much kinder than it was especially since I was juggling a toddler and am 8m pregnant as this all was happening.

Atmosphere: 1

Food: 2

Service: 1

David

dirty tables, server had an attitude, cashier had an attitude, who is managing this place?? most businesses go out of box because of bad management. no happy employees here. negative energy vibe. Fire everyone and hire happy grateful people

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Burrito Bowl, Queso, Chips

Michael Galanif

Every visit they're out of a key ingredient. For example, last week was salsa and guacamole, this week was cheese and sour cream. Mgmt doesn't seem to care about prep.

Atmosphere: 4

Food: 2

Service: 1

Billy Pace

I like chipotle I think many other locations are very nice, quick and easy, however this location was very skimpy, lacked good service and the food looked absolutey horrendous. The quesdilla was overcooked, the tacos had ingredients I didn’t ask for and my server messed up my order the first time. We waited 20 minutes for our food. It was not good. The food was smashed and the server gave me hardly any chicken.

Atmosphere: 1

Food: 1

Service: 1

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