Chipotle Mexican Grill
27221 La Paz Rd, Laguna Niguel
(949) 448-8328
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
By far the worst Chipotle I've been to. Employees acted as though each ingredient came out of their paycheck and all but one of the employees was rude.
Food: 2
Great staffs, one of the few Chipotle locations with normal employees. Unlike other locations which hire pretty much disabled employees with arm problem. This location provides decent portion food. The cashier is friendly and helpful. Love this particular Chipotle location.
Atmosphere: 4
Food: 5
Service: 5
I love this place, I work nearby and during my lunch break I come here everyday. They are absolutely amazing, I do mobile order for convenience, and they even started to remember me and have it ready before I could even tell them I have a mobile order for myself. They’re extremely approachable and kind, the customer service is top notch and the food is always amazing. I’d recommend this place to everybody if they like Chipotle. Hope the manager of the place sees this and recognizes his team for doing amazing work consistently. I’ve been coming here everyday for more than a year now. A million stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
One of the best customer service I’ve ever had at this store, i asked for his name but he said you can say the handsome guy in the store :) they are so nice and the food is great, will definitely comeback, thank you so much:)
Atmosphere: 5
Food: 5
Service: 5
Food quality is consistent.
Atmosphere: 3
Food: 4
Service: 3
So I watched YouTuber Santa Cruz he went to a chipotle bought five bowls only one out of five weighed the proper portion of meat. I took mine home also and mine was about half the weight , you guys get you a scale and weigh your meat when you get home they’re ripping everybody off.
Atmosphere: 1
Food: 1
Service: 1
I had a pickup at this location and everything was smooth. Place looks clean and ok to have lunch.
Atmosphere: 5
Food: 5
Service: 5
Angry girl tonight threw away 1/3 of a burrito after throwing it together and poked a hole, instead of remaking it she threw out all the guacamole and cheese with the tortilla and gave us a small, badly made burrito. The guy made the regular sized one in the pic and it was great. We paid $15 for the small one in this pic! Id like a refund
There were big chunks of steak in my vegetarian bowl and I am allergic to beef.
Atmosphere: 1
Food: 1
Service: 1
They were on top of it today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Great experience in this location, to dine in. Fresh food, clean and employees always help or assisting customers.
Kid-friendliness: Kids are very welcome
Wheelchair accessibility: Wheelchair access
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Kid's Quesadilla, Salad
I asked the girl making burritos if she could change her gloves because she wiped down the whole counter with the ones she had on. She turned around and shook her head at the cook, who also shook his head. Terrible experience. I walked out. Never will be back. It was on 12/12, at around 1:40pm.
Atmosphere: 1
Service: 1
Overall I'd say this was a below average experience. Portion was small compared to many past experiences. Store was empty, and it was off peak.
Atmosphere: 3
Food: 3
Service: 4
Went here on 11/24, around 240p. Asked for extra servings of everything, and he proceeded to give me the lowest servings of anything ive ever seen. Asked for single serving of chicken and he gave me maybe 10 small bits of countable chicken. By this point it didnt even fill up a fourth of the bowl. I politely asked for a bit more servings and exclaimed my disdain for the portions presented, which was declined. These is the most greedy chipotle portion sizes ive ever seen. If you want chipotle, go to the one in the Aliso Viejo town center. Much more friendly and better portions.
Atmosphere: 4
Food: 2
Service: 1
Just ordered door dash from them and literally got 8 pieces of chicken. This is ridiculous. Will never buy from Chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Loading...