Ordered a simple meal, a plain bacon cheeseburger with American cheese as it said on the menu. First the server said we don't have American cheese here and I showed her the menu that says they do. I then asked for very FRESH HOT french fries for both myself and my wife who also had a side dish of fries. I repeated this request THREE times and said please have the right out of the frier. Both of our fries came out cold and my burger had no bacon on it. We sent it back and it was returned minutes later with a plate full of the same microwaved french fries that were still cold. My burger was lukewarm by the time they brought it back out with bacon on it. I also asked for a side of Mayo and Ranch and neither one came out with the meal the first time or the second time. Over priced crappy food and NOTHING was done about it. I hope the hotel room and amenities are not the same as their restaurant.
Food: 1
Service: 1
CAROL B
Full time resident. Tired of wasting time & money here. Maitre d (or whom ever he was) was; rude, unprofessional, dismissive & could barely speak English! $70 for a burger, salad & bloody Mary!! Those of us who live on the mountain are over this place. Needs a complete restructuring from the ground-up in EVERY aspect. I went for Christmas dinner & the restaurant was half empty & he made me sit at the bar? A single woman, don't drink, don't sit at bars. #smh
Atmosphere: 1
Food: 2
Service: 1
Elisa
Not sure what was going on there last night they had a new menu and the kitchen seemed unable to make food in an acceptable amount of time. Additionally, I ordered a Caesar salad with chicken as my entrée and they sent out huge lettuce leafs with the dressing on the bottom and the chicken on the side and I basically had to make my own salad. It's hard to screw up a Caesar salad and they did. 
Lynda
We ordered the charcuterie board and it had prepackaged blocks of cheddar and Swiss. Some meats and fruit. For $35???? Waste of money.
Yulia Chaladze
What a disappointing experience! Our Christmas Eve was completely ruined!
We came in for lunch at 3:00 pm and didn’t receive our food until 4:05 pm — over an hour later. We also had Christmas Eve dinner booked at 7:30 pm at the same restaurant, and after waiting so long for lunch, the idea of coming back again and potentially waiting another hour for a holiday dinner was impossible.
During that entire hour, we were only given chips and salsa, which somehow also took an excessive amount of time. There was no apology, no explanation — just an indifferent “your food is not ready yet,” followed by an attitude of eat it or leave.
No acknowledgment, no accountability, no care — especially unacceptable on Christmas Eve.
Extremely disappointing! We will never return.
Food: 2
Service: 1
Carolyn
Overall, Bin 189 is a very beautiful restaurant with great views, but that's about it. The food was fine, nothing impressive for the price they charge ($40 just for some pasta with chicken seems a little much). We were there during the off season so it wasn't crowded at all, in fact it was pretty empty, so it was really disappointing to have to wait 30+ minutes for food and it wound up arriving luke warm and bland. The server was really nice and surprised us with a dessert for our anniversary, but overall, I don't see myself going back any time soon. Not bad, but not great.
Pierino Zappella
Went on Thanksgiving for the special $95 per person in the afternoon, It was awful. The food was cold, brusel sprouts burnt, meat was cold, stuffing was dry, yams were diced and tasteless. Only thing done right was the salad. They even screwed up my well drink. We will never go back. Worst thanksgiving dinner ever.
Atmosphere: 1
Service: 2
Ani
For what we paid it was very underwhelming. All the sides were cold and loaded with sugar. $500 for 4 people! There was no dress code so there were dinners with lights and sneakers. It was loud not quaint or cozy. Such a diss disappointing meal.
Larry
Big waste of money for this meal. 10 people $1400. And the food would have been better from the deli counter at Stater Bros.
Christine
The blonde hostess with long hair at 12 noon was rude, curt, and unwelcoming to us and to other parties. She seemed to go out of her way to be unpleasant.( I felt especially sad for a foreign couple who were excited to celebrate an American thanksgiving.) No greeting, no welcoming, etc. We had no salad forks at our table. We had to take them from another table ourselves. Some tables got bread , little croissants and butter. We never got ours. The Turkey and prime rib were both good. The mashed potatoes and gravy were good. The brussel sprouts were very hard and underdone, as were the sweet potatoes. The apple pie was so bad, it was discount grocery store pie, not fresh, and not the apple dumplings with cardamom creme advertised that we paid for. Super disappointing. Great view. Beautiful holiday decorations throughout the resort. Restaurant Staff were not ready at 12 noon, did not seem prepared. We weren't seated at noon. Our waiter didn't greet us or acknowledge us for 15 minutes. It just did not merit the cost.
Our server, Aurora, was very sweet and responsive. However, it took a very long time to receive our dinner (and our drinks from the bar) despite the early hour and few diners present. Hopefully this issue can be addressed by hiring more staff, if this is the reason for the wait time we experienced. Heat lamps on the patio would have been nice, opening up the possibility of outdoor dining. Especially with the adjacent lakeside location!
Danny Simmons
Lovely ambiance. The service was great and they have a really good wine selection. Fabulous cocktails and healthy portions that kept us coming back for more. Laura and Demming were kind and took care of our family like they were their own. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Elisa Jimenez
Food was great and waitress was very attentive! Highly recommend the cheesecake for dessert.
Atmosphere: 5
Food: 5
Service: 5
A D
OMG, this was good! I bring guests here for the atmosphere and the view from the open patio! Inside the restaurant it is also relaxxing and tranquil during the day. Thank you so much for revamping my favorite mango pineple salad on the menue. At some point it disappeared, but I am so happy it is back! I asked the chef if they had nuts without sweet glazing, and they did! That salad absolutely makes my day! My guests enjoyed it too. The young lady waitress was super friendly, pleasant and courteous, and she offered us great options from the menu. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Cassie Owen
I’ve been to this restaurant before and it was very nice. However, today was a different experience. We were sat outside with a beautiful view. We were starving and couldn’t wait for some good food. It took 20 minutes to get a server to take our order, another half hour to get our app, and another 45 minutes to get our entrees. As soon as they set our food down we gave them our credit card to pay the bill because we seriously didn’t know when we would see anyone again, and by this point we just wanted out of there. I had no idea who our server was. There seemed to be about 6 different people walking around and it was someone different with every visit to our table. We were so looking forward to the calamari and it was a few overcooked, rubbery calamari’s on an enormous bed of steak fries. I love steak fries, but would never order them because I’m trying to watch carbs and we were so ravenous that we at them all. When we finally got the food, it was pretty subpar. Overall, it was beautiful, the people were very nice, but the service was pretty terrible and very expensive. Don’t think we’ll be back.
Ordered a simple meal, a plain bacon cheeseburger with American cheese as it said on the menu. First the server said we don't have American cheese here and I showed her the menu that says they do. I then asked for very FRESH HOT french fries for both myself and my wife who also had a side dish of fries. I repeated this request THREE times and said please have the right out of the frier. Both of our fries came out cold and my burger had no bacon on it. We sent it back and it was returned minutes later with a plate full of the same microwaved french fries that were still cold. My burger was lukewarm by the time they brought it back out with bacon on it. I also asked for a side of Mayo and Ranch and neither one came out with the meal the first time or the second time. Over priced crappy food and NOTHING was done about it. I hope the hotel room and amenities are not the same as their restaurant.
Food: 1
Service: 1
Full time resident. Tired of wasting time & money here. Maitre d (or whom ever he was) was; rude, unprofessional, dismissive & could barely speak English! $70 for a burger, salad & bloody Mary!! Those of us who live on the mountain are over this place. Needs a complete restructuring from the ground-up in EVERY aspect. I went for Christmas dinner & the restaurant was half empty & he made me sit at the bar? A single woman, don't drink, don't sit at bars. #smh
Atmosphere: 1
Food: 2
Service: 1
Not sure what was going on there last night they had a new menu and the kitchen seemed unable to make food in an acceptable amount of time. Additionally, I ordered a Caesar salad with chicken as my entrée and they sent out huge lettuce leafs with the dressing on the bottom and the chicken on the side and I basically had to make my own salad. It's hard to screw up a Caesar salad and they did. 
We ordered the charcuterie board and it had prepackaged blocks of cheddar and Swiss. Some meats and fruit. For $35???? Waste of money.
What a disappointing experience! Our Christmas Eve was completely ruined!
We came in for lunch at 3:00 pm and didn’t receive our food until 4:05 pm — over an hour later. We also had Christmas Eve dinner booked at 7:30 pm at the same restaurant, and after waiting so long for lunch, the idea of coming back again and potentially waiting another hour for a holiday dinner was impossible.
During that entire hour, we were only given chips and salsa, which somehow also took an excessive amount of time. There was no apology, no explanation — just an indifferent “your food is not ready yet,” followed by an attitude of eat it or leave.
No acknowledgment, no accountability, no care — especially unacceptable on Christmas Eve.
Extremely disappointing!
We will never return.
Food: 2
Service: 1
Overall, Bin 189 is a very beautiful restaurant with great views, but that's about it. The food was fine, nothing impressive for the price they charge ($40 just for some pasta with chicken seems a little much). We were there during the off season so it wasn't crowded at all, in fact it was pretty empty, so it was really disappointing to have to wait 30+ minutes for food and it wound up arriving luke warm and bland. The server was really nice and surprised us with a dessert for our anniversary, but overall, I don't see myself going back any time soon. Not bad, but not great.
Went on Thanksgiving for the special $95 per person in the afternoon, It was awful. The food was cold, brusel sprouts burnt, meat was cold, stuffing was dry, yams were diced and tasteless. Only thing done right was the salad. They even screwed up my well drink. We will never go back. Worst thanksgiving dinner ever.
Atmosphere: 1
Service: 2
For what we paid it was very underwhelming. All the sides were cold and loaded with sugar. $500 for 4 people! There was no dress code so there were dinners with lights and sneakers. It was loud not quaint or cozy. Such a diss disappointing meal.
Big waste of money for this meal. 10 people $1400. And the food would have been better from the deli counter at Stater Bros.
The blonde hostess with long hair at 12 noon was rude, curt, and unwelcoming to us and to other parties. She seemed to go out of her way to be unpleasant.( I felt especially sad for a foreign couple who were excited to celebrate an American thanksgiving.) No greeting, no welcoming, etc. We had no salad forks at our table. We had to take them from another table ourselves. Some tables got bread , little croissants and butter. We never got ours. The Turkey and prime rib were both good. The mashed potatoes and gravy were good. The brussel sprouts were very hard and underdone, as were the sweet potatoes. The apple pie was so bad, it was discount grocery store pie, not fresh, and not the apple dumplings with cardamom creme advertised that we paid for. Super disappointing. Great view. Beautiful holiday decorations throughout the resort. Restaurant Staff were not ready at 12 noon, did not seem prepared. We weren't seated at noon. Our waiter didn't greet us or acknowledge us for 15 minutes. It just did not merit the cost.
Restaurantji Recommends
Our server, Aurora, was very sweet and responsive. However, it took a very long time to receive our dinner (and our drinks from the bar) despite the early hour and few diners present. Hopefully this issue can be addressed by hiring more staff, if this is the reason for the wait time we experienced. Heat lamps on the patio would have been nice, opening up the possibility of outdoor dining. Especially with the adjacent lakeside location!
Lovely ambiance. The service was great and they have a really good wine selection. Fabulous cocktails and healthy portions that kept us coming back for more. Laura and Demming were kind and took care of our family like they were their own. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Food was great and waitress was very attentive! Highly recommend the cheesecake for dessert.
Atmosphere: 5
Food: 5
Service: 5
OMG, this was good! I bring guests here for the atmosphere and the view from the open patio! Inside the restaurant it is also relaxxing and tranquil during the day. Thank you so much for revamping my favorite mango pineple salad on the menue. At some point it disappeared, but I am so happy it is back! I asked the chef if they had nuts without sweet glazing, and they did! That salad absolutely makes my day! My guests enjoyed it too. The young lady waitress was super friendly, pleasant and courteous, and she offered us great options from the menu. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this restaurant before and it was very nice. However, today was a different experience. We were sat outside with a beautiful view. We were starving and couldn’t wait for some good food. It took 20 minutes to get a server to take our order, another half hour to get our app, and another 45 minutes to get our entrees. As soon as they set our food down we gave them our credit card to pay the bill because we seriously didn’t know when we would see anyone again, and by this point we just wanted out of there. I had no idea who our server was. There seemed to be about 6 different people walking around and it was someone different with every visit to our table. We were so looking forward to the calamari and it was a few overcooked, rubbery calamari’s on an enormous bed of steak fries. I love steak fries, but would never order them because I’m trying to watch carbs and we were so ravenous that we at them all. When we finally got the food, it was pretty subpar. Overall, it was beautiful, the people were very nice, but the service was pretty terrible and very expensive. Don’t think we’ll be back.
Atmosphere: 5
Food: 1
Service: 1
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