Was out grocery shopping with my family and decided to get some Starbucks. Our cashier Caleb was very rude and unpleasant towards us. He treated us with such a condescending form, it made for very uncomfortable experience. I really doubt that aligns with starbucks views, especially since this is the first time I have an experience like this at a Starbucks. The store was beautiful but he definitely tainted our experience there.
Jesus Perez
Caleb was so rude to my family am honestly disgusted and I hope that what he showed is not the Starbucks customer values, totally unacceptable. I know that Starbucks can do better than him. A horrible bad experience.
Luis Patino
I had a disappointing experience at this location. The server, Caleb, appeared to have difficulty understanding orders and was condescending in his interactions with me. His attitude and communication issues made me feel uncomfortable and disrespected. While I understand everyone can have off days, customer service training seems necessary. Due to this experience, I won't be returning to this location.
Sonia Perez
Cashier Caleb was very rude and inappropriate while I was taking my order!!
Catalina Patino
Had the worst experience today Caleb was very rude and acted racism towards me and my family no customer service very rude.
donna reza
I had the misfortune of encountering the most uncomfortable customer service at this Starbucks on January 12th, 2025, around 11 AM. There were two girls working the register—one was a tall, blonde, and fuller-figured girl, and the other was a brunette, skinny, and seemed like she couldn’t be bothered to acknowledge anyone around her. These two seemed more interested in their own little gossip session than actually doing their jobs. I had to stand there awkwardly, waiting to even be acknowledged. There was a guy working, who was at least polite enough to greet me when I walked in, but those two girls? Absolutely zero interest in helping customers.
When I finally had to say hello to get their attention, they both looked at me like I was interrupting their personal hangout. Honestly, it felt like I was invisible, and I couldn't help but feel like they think they’re too good to take orders. The attitude was condescending, with a tone that was downright dismissive. I’m all for a bad day, but when it’s clear that these girls just don’t care about their jobs, it’s a huge turn-off. If you don’t want to be there, maybe you should reconsider why you’re working in customer service.
I won’t be back if I see them working again.
Candace Robles
I called for some information and was hung up on twice by Jan... thanks Jan.
Jennifer Nichols
The employees are great
Parking: It's in a large complex. You can park in front of jensens or the large parking lot adjacent. Can always find parking.
Kid-friendliness: It's inside jensens. A grocery store. Friendly to everyone.
Atmosphere: 5
Food: 5
Service: 5
Penney King
Pineapple brain muffin
Atmosphere: 5
Food: 5
Service: 5
Hugo enrique
Love this placeYou need to try the breakfast burritos on n the supermarket
Was out grocery shopping with my family and decided to get some Starbucks. Our cashier Caleb was very rude and unpleasant towards us. He treated us with such a condescending form, it made for very uncomfortable experience. I really doubt that aligns with starbucks views, especially since this is the first time I have an experience like this at a Starbucks. The store was beautiful but he definitely tainted our experience there.
Caleb was so rude to my family am honestly disgusted and I hope that what he showed is not the Starbucks customer values, totally unacceptable. I know that Starbucks can do better than him. A horrible bad experience.
I had a disappointing experience at this location. The server, Caleb, appeared to have difficulty understanding orders and was condescending in his interactions with me. His attitude and communication issues made me feel uncomfortable and disrespected. While I understand everyone can have off days, customer service training seems necessary. Due to this experience, I won't be returning to this location.
Cashier Caleb was very rude and inappropriate while I was taking my order!!
Had the worst experience today Caleb was very rude and acted racism towards me and my family no customer service very rude.
I had the misfortune of encountering the most uncomfortable customer service at this Starbucks on January 12th, 2025, around 11 AM. There were two girls working the register—one was a tall, blonde, and fuller-figured girl, and the other was a brunette, skinny, and seemed like she couldn’t be bothered to acknowledge anyone around her. These two seemed more interested in their own little gossip session than actually doing their jobs. I had to stand there awkwardly, waiting to even be acknowledged. There was a guy working, who was at least polite enough to greet me when I walked in, but those two girls? Absolutely zero interest in helping customers.
When I finally had to say hello to get their attention, they both looked at me like I was interrupting their personal hangout. Honestly, it felt like I was invisible, and I couldn't help but feel like they think they’re too good to take orders. The attitude was condescending, with a tone that was downright dismissive. I’m all for a bad day, but when it’s clear that these girls just don’t care about their jobs, it’s a huge turn-off. If you don’t want to be there, maybe you should reconsider why you’re working in customer service.
I won’t be back if I see them working again.
I called for some information and was hung up on twice by Jan... thanks Jan.
The employees are great
Parking: It's in a large complex. You can park in front of jensens or the large parking lot adjacent. Can always find parking.
Kid-friendliness: It's inside jensens. A grocery store. Friendly to everyone.
Atmosphere: 5
Food: 5
Service: 5
Pineapple brain muffin
Atmosphere: 5
Food: 5
Service: 5
Love this placeYou need to try the breakfast burritos on n the supermarket
Restaurantji Recommends
Well kept grocery store.
Atmosphere: 5
Food: 5
Service: 4
The drink tasted a bit different than it taste at a Starbucks down the mountain but all in all it was OK.
Atmosphere: 5
Food: 5
Service: 5
If you're ever there, you have to try their bakery. Or Gamache sandwiches.
Atmosphere: 5
Food: 5
Service: 5
The girls know exactly how to prepare my
Atmosphere: 3
Food: 1
Service: 5
This grocery worked for what we needed.
Atmosphere: 4
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